Tencreek Holiday Park

Great experience nice location

Decent size caravan. Not too far from Looe. Price was pretty good for what we had

It is not very clear that you won't be supplied with basics like soap and towels or toilet paper. Once I realised you have to buy them separately for the pointlessly low price of £1.99 I presumed you get them from the shop, which was shut at 5pm. It turned out, when I went the next day, that you buy the pack of essentials from reception. Why not tell me that on arrival so I could buy the pack immediately? The toilet leaked and a heater didn't work. These both got fixed on the second day. Enough bedding for all the beds wasn't provided. I think they provide for the number of guests so it is tricky to use more than one pillow or change bed if your mattress is backbreakingly uncomfortable (which it is). Our caravan ran out of water on the second day even though no one had taken a shower and we weren't able to do any washing up because they don't give you washing up liquid. So we were basically there with no water, a broken toilet and heater, no soap, no towels, no washing up liquid or enough bedding. I don't mind camping but why not advertise it as such when you book the largest most expensive caravan you offer? No entertainment either so we spent the night in our caravan with a broken heater. Just a bit of a joke really. Why not up the price by a couple of quid and provide a few basics? Or be clearer about it? Not impressed. It was our Christmas holiday.

The site is very nice. When we booked we booked because of the pool. However and we didn't find it till the day before the times were pretty limited due to being out of season. Has we known before we might have chosen other dates. But overall was not too bad. Was cheap and warm until last night when heading stopped. Mattresses were old and springs could be felt. And sure it's nicer when in season. Club house was closed so no breakfast was available on site. We didn't find it till we got there. Perhaps some information about the seasonality would help others. Internet also failed first night so paid for 12 hours we didn't use. We would come back though

Nice park. Caravan a bit small but perfect for just a weekend trip. Staff friendly and happy to help.

The property description said bath towels were provided. They were not. Not great when you are hiking around the coast and need a shower. Upon checking in, there was a lady who was clearly upset with her accommodation not meeting the criteria or her expectations. The staff didn't seem bothered and no effort was made to console her.

This was a last minute, couple of days getaway during a house renovation. We frequently stay at caravan parks, but not in Cornwall however after taking the kids camping last year there they loved Eden and this seemed very affordable. I'd read the negative reviews and had very low expectations, however these were unfounded. The park itself is very clean, the staff are almost overtly nice and polite and friendly. I had one small issue in caravan (no hot water) and no joke maintenance were at the door within the minute. The caravan was actually lovely we had the plus model, very clean, all the mod cons, nice location. My only criticism is the beds were dire, the mattresses so worn out that it was very uncomfortable, which is a real shame as so easily rectified and would have made it a 5 star. The bar / entertainment was great, we even got involved with the bingo, never done that before. Big prizes and even a kids round (which my son actually won). Looe is lovely, at first you think this is surely too small to find enough to do but it just goes on and on. Great pasties, great seafood and the crabbing great fun. We'd absolutely return, possibly for longer but I think we'd have to consider the bed situation.

The stay was alright. It was also pretty clean but I would say that the mattresses weren't the cleanest. I could not sleep at night due to a constant smell coming from the mattresses. There were also some stains on them which were not pleasing to look at.

Short break at the end of summer holidays, overall good, just had to ask for correct bedding, only sheets provided, but this was sorted out quickly, so good experience overall