Anonymous User
October 5, 2021
Leave a bad review to the front desk, very unreliable! ! !
We booked 13 rooms in total and it was very clear. But the front desk couldn't figure out how many rooms we had booked. She insisted that we only booked 11 rooms. When I showed her the order, we actually booked 13 rooms. However, she didn't seem to figure it out yet. She kept busy from afternoon to night. Until there were no more standard rooms or double rooms, a male supervisor showed up, figured out the number of rooms, and arranged a suite. It was almost 8 o'clock, and the experience was very bad!
ps: I have booked so many rooms, this is the first time I have encountered this situation. The management of this hotel is also relatively loose. Outsiders can come and go at will, and no room card is required to swipe the elevator.
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