Crossing Building Inn (Lijiang Ancient City Mufu Branch) Reviews

Response from Property: 尊敬的房客朋友感謝您的信任：感謝您的支持，在茫茫人海中選擇到我們家的小院，是我們的榮幸，我們會繼續努力彌補不足，期待您的下次光臨，祝您旅途愉快一路平安。

Response from Property: 尊敬的房客朋友感謝您的信任：感謝您的支持，在茫茫人海中選擇到我們家的小院，是我們的榮幸，我們會繼續努力彌補不足，期待您的下次光臨，祝您旅途愉快一路平安。

Response from Property: Dear guests, thank you very much for your recognition and praise! The location of the inn is superior, the environment is warm and comfortable, the decoration facilities are complete, and the management level is professional. It provides standardized and personalized services to meet the reasonable needs of passengers to the greatest extent. Hope you have the opportunity to visit again, and wish you a pleasant journey and a happy life!

Response from Property: Hello, Mr. Ding, thank you for your thoughtful summary of the inn. You checked in at the inn at 20:57, and then kept asking the front desk to give you a free upgrade to a special mountain view double room, and communicated repeatedly with the inn through Ctrip customer service, and finally at 23:40 the inn agreed that you only need to pay 40 yuan for the difference in the room fee. We have upgraded the room type for you. Regarding the room facilities you raised: 1. The shower and sliding door are both normal and usable, and there is no problem of damage; 2. The temperature of the hot water supply in the hotel is kept at 52-60 degrees Celsius. The temperature is not enough, the inn has already explained to you that because the inn is full of rooms, the hot water is heated by the central electric energy heating system. Just after the period of high water consumption, the water temperature dropped to 47 degrees Celsius at that time, and it takes about 15 minutes to reach 48 degrees Celsius Above the hot water supply water temperature. In addition, the air conditioner can normally use the heating function, and the room is also equipped with electric blankets and blankets; 3. The room is decorated in the local traditional Naxi style, with complete supporting facilities, including house lighting ceiling lights, bedside lights, atmosphere lights, and reading lights. Wait, you think the dim lighting may have something to do with your daily habits; 4. All the houses in the ancient city are built with civil structures. It coincides with the peak of the Spring Festival, and the business hours of the restaurant opposite the inn have been extended, starting at 00:00 The restaurant turns off the music, which is about the same time you finish changing rooms. Finally, the inn expresses deep apology and self-blame for the inconvenience caused to you during your stay. We will make a profound summary, pay more attention to the improvement of facilities, continue to serve every passenger with the most sincere attitude, and thank you again Meticulous attention to the inn. In the new year, I wish you a happy life and everything goes smoothly!

Response from Property: Dear guests, thank you very much for your recognition and praise of the inn! The inn is located in the center of the ancient city, adjacent to Mufu, and very close to Lion Rock, Sifang Street, Bailong Square, and Zhongyi Market. The facilities in the store are complete, the courtyard is spacious and tidy, with plenty of sunlight, singing birds and fragrant flowers, and a pleasant environment. The staff provides 24-hour butler-style warm, thoughtful and meticulous service, and strives to make every passenger feel romantic, warm and comfortable. Your satisfaction is our pursuit! Looking forward to your visit again, and wish you a pleasant journey and a happy new year!

Response from Property: Dear guests, thank you very much for your recognition and praise! The inn is located in the core scenic area of Lijiang Old Town World Heritage, adjacent to Mufu, and very close to Sifang Street, Lion Rock, Zhongyi Market, and Bailong Square. The store has complete facilities and considerate service, and tries its best to find a "home away from home" feeling for tourists from all over the world. We look forward to seeing you again and wish you a pleasant journey and a happy new year!

Response from Property: Dear guests, thank you very much for your recognition and praise! The inn is located in the center of the ancient city of Lijiang, adjacent to Mufu. It is about 5 or 6 minutes walking distance from Sifang Street, Bailong Cultural Square, and Zhongyi Market. Your satisfaction is an encouragement for us to continue to provide good service. We look forward to your opportunity to come again, and wish you a pleasant journey and a happy new year!

Response from Property: Dear guests, thank you very much for your recognition and praise! The inn is located in the core area of the world heritage of Lijiang Old Town, just one wall away from the Muwang Mansion, facing the Lion Rock, and only about 5 minutes' walk from the central square of Sifang Street and the entrance and exit of the ancient city of Bailong Cultural Square. The inn has a superior location, convenient travel, beautiful environment, complete facilities, quiet and elegant, warm and comfortable, warm service, thoughtful and meticulous! Thank you for your stay, I wish you a pleasant journey and look forward to your coming again!

Response from Property: Dear guests, thank you very much for your recognition and praise! The inn is located in the core area of Lijiang Old Town World Heritage, at the foot of Lion Mountain, adjacent to Mufu, and very close to Sifang Street, Bailong Square, and Zhongyi Market. The inn has complete facilities and the fragrance of birds and flowers. The rooms are warm and comfortable with plenty of sunlight. The inn provides 24-hour butler service, tries its best to meet the various reasonable needs of tourists, and strives to make everyone's travel more warm and convenient! Sincerely look forward to your visit again, and wish you a safe and pleasant journey!

Response from Property: Miss Kong, hello! First of all, we are deeply sorry and blame ourselves for leaving a bad impression on you staying in our inn. Regarding your dissatisfaction, we have made a comprehensive review: 1. The room decoration maintains the traditional style of the Naxi folk houses in the ancient city. The romantic double bed room you live in has lighting configurations such as ceiling lights, bedside lights, and atmosphere. Lights, reading lights, etc. You think the dim lights may be related to your usual living environment, and we have made some adjustments based on your feedback; 2. The inn uses central electric energy to heat the water supply, and the water temperature is kept at 52-60 degrees Celsius. Checked in the inn at 23:52. Because the rooms were full during the Spring Festival and the peak water consumption had just passed, the water temperature dropped to 48 degrees Celsius at that time. Just wait for about 15 minutes, and the water temperature can reach about 50 degrees Celsius; 3. The door of the room is always closed In normal use, there is no case that it cannot be closed, but the solid wood door needs a little more force when closing. The staff of the inn have explained to you at that time; 4. The houses in the ancient city are all civil structures. In order to reduce the impact, the inn Carpets are laid, and guests staying in the hotel are often reminded to pay attention to the noise problem. It was already past midnight when you checked in and rested, so the noise problem should not be too big; 5. When you check in, the hotel staff will have a general understanding of your itinerary plan out of enthusiasm and care for customers. We are looking to see if we can provide some relevant tourist information, suggestions and precautions, as well as timely provide corresponding inn services according to your arrival and departure time. For the misunderstanding caused to you, we will pay attention to it in future work; 6. The kettle in the room was temporarily damaged, and it was not replaced in time in the early hours of the morning. The inn staff provided you with a thermos of hot water , and provide the water heater at the front desk for your use. The inn has made improvements and improvements for the bad experience that caused you to stay, and we once again express our sincere apologies!

Response from Property: Dear guest, thank you very much for staying in our hotel! The inn has complete facilities, clean and hygienic, provides 24-hour butler-style thoughtful and meticulous service, and tries its best to meet various reasonable needs of residents. As for the price of the Spring Festival Golden Week, the daily price is set in advance and is slightly different. You booked a romantic double room for couples in our hotel on New Year’s Eve on the 21st, and then you want to renew at the same price for the first day of the new year and the first day of the new year. For the second room, the inn clearly explained the different daily prices at that time, and made detailed explanations and provided a lot of proofs. It is a misunderstanding that you think that the daily price difference of the inn is a random price increase. I have communicated and explained to you in detail again, and the misunderstanding has been eliminated! I hope you will continue to pay attention and support to our inn, and best wishes to you!

Response from Property: 尊敬的房客朋友感謝您的信任：感謝您的支持，在茫茫人海中選擇到我們家的小院，是我們的榮幸，我們會繼續努力彌補不足，期待您的下次光臨，祝您旅途愉快一路平安。

Response from Property: 尊敬的房客朋友感謝您的信任：感謝您的支持，在茫茫人海中選擇到我們家的小院，是我們的榮幸，我們會繼續努力彌補不足，期待您的下次光臨，祝您旅途愉快一路平安。