Travelodge London Kings Cross Royal Scot Hotel

Guests praised the excellent, friendly, and accommodating staff, providing great service. The breakfast was also appreciated for its quality and value for money.

Extreme uncomfortable stay. Morning reception staff very friendly and helpful with luggage store before check-in. 3:30pm check-in staffs were terrible to the point of repulsive. Gave us a room requiring to take the lift to 2nd floor just to walk 20 some stairs down to basement rooms. We went back to reception to ask for a change of room. I have knee problem so prefer not to have to carry 2 big luggages up/down stairs. Sorry, fully booked, no other room available. They gave out all the rooms at 3:40pm!? Then a white guy supposed to be senior staff came out from the office: we are fully booked, if you don’t like your room, you can find another hotel. This is the way to treat a customer because we have already paid through trip.com. After this trip, I’ll stop using Trip.com for a long time. The room was small, bathroom tiny. There wasn’t enough room to have two luggage opened. The bed very uncomfortable, springy and dented. Stains on pillow cases, bed sheet and quilt cover. Room smelly and stuffy. Room right next to the road, so noisy. Will never consider Travelodge anywhere in this world, this brand not trust worthy.

I had read some reviews before I went and it’s safe to say I wasn’t expecting much after those. Maybe some people are expecting the Ritz at a fraction of the cost, who knows? But to be fair it was much much better then I was expecting or lead to believe I should expect, and I consider it really good value for money in London and including the breakfast. The reception, bar and dining area we open and light and airy. The staff where really nice and helpful and can’t fault them. Yes the room may have needed modernising but the room was clean and the bed & pillows were comfy. It’s a little walk from King’s Cross but at the end of the day it was a decent central base for a weekend trip with my son.