Holiday Inn London - Whitechapel, an IHG Hotel Guest Reviews
4.4/5
Very Good
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(65)
Positive reviews(63)
Reviews with photos/video(4)
Awesome rooms(18)
Friendly staff(18)
Clean and tidy(16)
Awesome stay(15)
Delicious breakfast(9)
Easy to get around(8)
Great location(8)
Convenient location(7)
Negative reviews(2)
Shanenancy
Standard Double Room With Single SofaBed
Stayed in Mar 2025
Family
1 review
4.0/5
Very Good
Posted on Apr 6, 2025
It was good staying in holiday inn white chapel.Check in was smooth good had a pleasant stay.
Guest User
Standard Room
Stayed in Jul 2024
Travel with friends
41 review
4.7/5
Amazing
Posted on Sep 17, 2024
The highlight of this stay, for me, was the coziness of the bed and the breakfast options. The bed was so soft; it was like I was being hugged after a long day of sightseeing. The breakfast was good and the attendants in the restaurant were very helpful.
Yan How
Standard Double Room With Single SofaBed
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Feb 7, 2025
Location was very good. Near bus stops, supermarkets, food and restaurants. Room was quite spacious and the most glaring omission is a fridge in the room. Otherwise it would have been perfect. Bathroom is spacious and everything works. Front desk staff were nice and friendly, check in and out was good. Recommended.
Response from Property: Hi, Thank you for booking Holiday Inn Whitechapel and thank you for your feedback. We are really glad that your stay with us was satisfactory and thank you for putting forth your comments as this helps us enhance our customer experience. We do hope to see you again with us for your next trip to London. Thank you! Faizaan M. Reservation Team
Guest User
Standard Double Room With Single SofaBed
Stayed in Nov 2024
Family
2 review
3.5/5
Posted on Dec 25, 2024
Whitechapel station walk to hotel around 10 mins. But the hotel and Whitechpel area a bit old. Also, go to the Tottenham Court Road station from Whitechapel only 3 stations very fast.
Response from Property: Hi, Thank you for booking Holiday Inn Whitechapel and thank you for your feedback. We are really glad that your stay with us was satisfactory and thank you for putting forth your comments as this helps us enhance our customer experience. We do hope to see you again with us for your next trip to London. Thank you! Faizaan M. Reservation Team
5002
Standard Double Room With Single SofaBed
Stayed in Feb 2025
Family
13 review
4.5/5
Great
Posted on Mar 23, 2025
Good hotel with clean facilities etc., not the best location though
Harsh Ashok Bhambhani
Standard Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Amazing experience at this wonderful hotel. The staff is very friendly and they my trip much better. Highly recommend this hotel to everyone.
Anonymous User
Standard Twin Room
Stayed in Jun 2024
Travel with friends
6 review
4.5/5
Great
Posted on Jul 18, 2024
Room size is good, location is decent but could be better. Overall not too bad, bed is a little soft though.
Moonstruck
Standard Twin Room
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jun 23, 2024
Location: Convenient for bus users with bus stops very close to the hotel. The train from Shadwell is easier to access (7 mins walk) than WC, and it transfers at Bank station, providing connections to multiple metro lines.
Room: Generally clean but lacked a refrigerator, requiring you to store food items on the dressing table. The bathtub was a little slippery even with the rubber mat, so caution is advised and the toilet did not have a bidet.
Breakfast: Good quality, but there was an issue with some patrons using the wrong tongs for different food items, which could be a concern for Muslim guests.
Staff: Friendly and helpful, with a special mention of Flor for her cheerful morning greetings.
Overall it was definitely a pleasant stay
Kian soon
Accessible Double Room
Stayed in Apr 2024
Family
16 review
4.0/5
Very Good
Posted on Jun 1, 2024
It is a wonderful place, except there is no tube near by. However the bus there can link up to a lot of place
LewisBrian
Premium King Room
Stayed in Apr 2024
Couples
3 review
3.2/5
Posted on May 30, 2024
The hotel was very crowded so especially at breakfast it was hard to move in the buffet. The day we left we couldn't be seated which meant we left late and missed our train from Victoria station. The staff tried very hard but there weren't enough. We had to ask for the room to be cleaned at one point.
Svntino
Double Room
Stayed in Nov 2024
Couples
10 review
3.0/5
Posted on Dec 28, 2024
Manager was helpful overall ok hotel
Response from Property: Hi, Thank you for booking Holiday Inn Whitechapel and thank you for your feedback. We are really glad that your stay with us was satisfactory and thank you for putting forth your comments as this helps us enhance our customer experience. We do hope to see you again with us for your next trip to London. Thank you! Faizaan M. Reservation Team
Guest User
Double Room
Stayed in May 2024
Travel with friends
9 review
3.7/5
Posted on Jun 25, 2024
Clean and comfortable hotel with good service. Local is satisfactory.
JAMIE
Double Room
Stayed in Feb 2024
Solo travellers
60 review
3.7/5
Posted on Mar 4, 2024
Decent Breakfast, Had the Steak and Ale pie in the Evening it was excellent. It's quite a lively area but it's fairly central 10 min walk to the nearest Tube Station
Eng Guan Tan
Premium King Room
Stayed in Oct 2024
Business travellers
5 review
4.5/5
Great
Posted on Nov 23, 2024
Good service and efficient.
Varela
Standard Twin Room
Stayed in Nov 2023
Family
31 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Nice, clean hotel. Convenient location to access bus & subway. Great cost/benefit.