Park Avenue Bayswater Inn Hyde Park

I would like to give special thanks to Miss Kavita from this hotel. This is my second time choosing to stay here, and the reason is completely because of her kindness. The first time I came, I had not booked in advance and the rooms were already full. It was very late and I was exhausted. Miss Kavita noticed my situation and kindly made great efforts to arrange a room for me so that I could stay. When I had difficulties with payment, she patiently assisted me until the process was completed. Besides, the hotel itself is very clean and comfortable, but what truly impressed me and made me come back again is Miss Kavita’s genuine kindness. She made me feel that this is not only a hotel, but also a place full of care and warmth.

We arrived in London after a long 3-hour journey. Check-in wasn’t until 4pm, which was fine, so we spent the day exploring before returning around 4:40pm. First impressions were good: the hotel was easy to find, the reception looked classy, the air con in the lobby was refreshing, and the receptionist was welcoming. Unfortunately, our lower ground room was very disappointing. As soon as we opened the door, we were hit with a strong damp smell, and the room was unbearably hot. The space was snug but adequate with four beds, however the cleanliness was poor — mould and bubbling paint on the ceiling, hair around the sink, and dirty tiles in the bathroom. That night the heat became unbearable. The air conditioning was broken, confirmed by staff, but despite being told they would update us, no solution came. We barely slept, taking turns cooling down in the hallway. The next evening we were finally moved to a top-floor room, which was a huge improvement: clean, spacious, comfortable beds, and working air con. It was very clear that the upper floors are maintained to a much higher standard than the lower ground rooms. On check-out, management apologised, explained the lower ground was undergoing deep cleaning (which explained the smell), and kindly offered us a free continental breakfast. While appreciated, it’s concerning that these rooms are still being booked despite the known issues. They really should not be in use until the problems are fully resolved. Staff were friendly and helpful throughout, but the first night truly impacted our stay and made our trip more difficult than it needed to be. Although £230 for two weeknights is reasonable for London, the conditions of that first room were unacceptable.

Very close to the tube station so easy to get around. Good A/C in the room. Good place if just crashing my for a night and not spending much time in room. Simple room, desk bit small and bathroom but does the job. Breakfast simple and easy.

Single room, tiny, small TV, complimentary tea/coffee/watter, a bit smelly at arrival because of closed window that can't be open (very often in England) but easy to use air conditioner to ventilate. A bit dissapointed to be on the lower ground floor, but made it up with good english breakfast which wasn't included in room price. Very polite staff, let me check in hour and half earlier. Great location: 5 min walk to District and Circle line (Bayswater station) or 5min walk to Central line (Queensway), 5 min walk to Kensington Gardens

The room was underground, very little . The bed was orribile. I found the sheets torn and the floor dirty I will never been here. I trusted in ctrip valuation but is absolutely wrong.

Clean. Good location. Very good value for money.