Pullman Hotels in Luang Prabang

This hotel could be spectacular, the views around the hotel are stunningly beautiful but the property has been left to fall into disrepair. There has been no upkeep, the property needs a power-hose, paint & revamp. It is very unstaffed, leading to less senior staff running around trying to do everything. For example when we arrived there was no one to help us with our bags or greet us at the door (not really 5 star experience), the kids club is unstaffed, had to wait 20 minutes for someone to arrive at the pool bar to make me a drink.. don’t bother with the breakfast it is very poor quality, the noodle soup is the best option but hard to eat as the breakfast room is not air conditioned so it is boiling hot in there! The shuttle bus service was great & I liked staying out of town as lying by the pool was very tranquil. Overall we enjoyed our stay.