Hotel Lestelle - Self Check-IN Reviews

Check in process was very smooth and simple! There isn’t a front desk or any other hotel amenities. Room is decently clean but small and old.

The room is pretty bare minimum. The lift is an experience. 😂 The hosts were quite helpful but doesn’t really understand English (or me in that matter). Your keycard should open the outside door (I was blind; the information is at the door but all the way to the bottom)

Washroom can be cleaner and room is very small

Very nice stay in the absolute best location. Only complaint was that room hadn’t been cleaned at all prior to our self check in. Assumed that cleaners were running late but when we returned at 6pm the room still had dirty sheets on the bed and wet towels on the floor in the bathroom etc However the problem was very quickly resolved by calling the owner.

The self check in experts not very smooth so that could be improved . Besides it’s ok , location is decent but will have carry luggage up stairs from ground to first floor after which there is a goods lift

Nice location. Simple self check in process. I got no PIN code for opening the door outside. And the lift is a weird one. My room is on the 5th floor, and it’s actually a cabinet with beams above. If you’re higher than 1.75 m, you should consider your head’s feelings.

This is the worst hotel experience of my life. The room is in the attic on the top floor, and the clock tower next to the windows you can clearly hear the ringing of the bell on the hour, once every 15 minutes, twice every half hour, and several times on the hour at night. Very harsh and unable to sleep. The rooms are not very clean and the facilities are old. This price is not cost-effective, very not recommended

The worst experience ever! Too close to the rooftop and the room smell not good! Also, the wall and the light is not good enough! Everything was not pleased! Wanna leave when I came into the room! Never choose this hotel if you travel alone!

Everything worked out perfectly! Hotel in the heart of the city center. Check-in and check-out were very easy. I highly recommend it and would come back anytime. There's a parking garage nearby, just a 5-minute walk away. However, the daily rate of CHF 35 isn't exactly cheap.

Beautifully furnished, modern room. It included a coffee maker and hairdryer. The beds were clean. There was an ear swab left in the bathroom from the previous guest, and there was an unidentifiable greasy stain on the wall. Otherwise, everything was very well maintained. I would be happy to stay there again.

Excellent location in the center of Lucerne, check-in is not very intuitive.

The location is very good in the old town. However, it is hard to walk on the cobblestones with a large suitcase. Also, it was hard to climb the stairs to get to the first floor. Self check-in went smoothly. The room was clean.

Everything is very clean and comfortable. Very close to the station and to the center.

The location is convenient, just 10 minutes' walk from the bus terminal. The environment downstairs is quiet and comfortable, and the security is OK. It is safe even if you return to the capital after 11 o'clock at night. The room environment is average, but the price is moderate, suitable for backpackers or budget travelers