Pilo Hostel

Pilo Hostel Reviews

Pilo Hostel

10 Mnt des Carmélites, Lyon, 69001, FranceView Hotel Details
Pilo Hostel
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Guest Reviews of Pilo Hostel

8.7/10
Very Good
58 review
Verified reviews
Location8.2
Amenities8.1
Service9.3
Cleanliness9.1
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All reviews(58)
Positive reviews(54)
Reviews with photos/video(16)
Awesome stay(18)
Clean and tidy(17)
Great service(16)
Awesome rooms(12)
Convenient location(7)
Located in the city centre(6)
Negative reviews(4)
hironakata
1 Bed In 18-Bed Mixed Dormitory
Stayed in Apr 2025
Solo travellers
60 review
10.0/10
Outstanding
Posted on May 4, 2025
Very clean rooms and beds. A guest Kitchen is available, you'll offer a 10%off coupon for the restaurant and the bar at the ground floor. Also close to the city center so that it's easy to see the sight of Lyon. However the hostel is a little bit far from Lyon Part Die railway station.
Response from Property: Hello, Thank you so much for your feedback! We're delighted that you appreciated the cleanliness of our rooms and beds, as well as our amenities like the shared kitchen and discounts at the restaurant and bar. Our central location allows you to fully enjoy Lyon, although we understand that the distance from the train station may be a slight inconvenience. We hope to have the pleasure of welcoming you again very soon! Sincerely, The Pilo Hotel Team
a.b.7
1 Bed In 10 Bed Female Dormitory
Stayed in Jan 2025
Solo travellers
20 review
9.0/10
Great
Posted on Feb 27, 2025
My stay is in Feb 2025 so the weather is okay and you will not felt so stuffy in the room. I can't imagine if you are staying during summer and even have AC because of the design of the capsules, it maybe be hot and stuffy. I also cannot imagine those who are very tall and will have difficulty accessing the capsules.(U will not be able to sit upright)..All in all is okay or a night or two from the price point. You have to put on your own bedsheet.
Response from Property: Hello, Thank you for your feedback and clarification. If you had to make your bed yourself this is only due to an exceptional problem on our part. This will not happen again if you want to renew your experience:) Pilo team Alex
Anonymous User
Stayed in Oct 2024
Solo travellers
1 review
7.5/10
Posted on Jan 1, 2025
very good for money! keep in mind it's up a steep hill, but there's a close bus stop near by that takes you straight to the city centre. towels/extra amenities are also a 5 euro charge but all in all it was very warm and cosy, and the cafe downstairs was a nice area to work in. good value for money i definitely recommend if you're on a budget
Response from Property: Hello,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.Indeed there are buses that bring you closer to our hotel so you don't have to climb the hill, for exemple bus S6 in the direction of croix rousse. We look forward to welcoming you back in LyonWarmest regards,Pilo Lyon TeamDelphine
Siraphop
1 Bed In 18-Bed Mixed Dormitory
Stayed in Feb 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Mar 24, 2025
Everything good
Response from Property: Hello,Glad to hear that! See you soon!Pilo Lyon
Papurke
1 Bed In 18-Bed Mixed Dormitory
Stayed in Mar 2025
Solo travellers
4 review
9.0/10
Great
Posted on Apr 19, 2025
My stay was good, nothing to complain about. Just sometimes need open window for freshness because it’s was smell old socks. Bed was good, location - is not that far from everything, service good. But if you want stay there you need have your own towel.
Response from Property: Dear Edgaras,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back in Lyon!Warmest regards,Pilo Lyon Team - Antonio.
Shih Yuin Chew
1 Bed In 18-Bed Mixed Dormitory
Stayed in Sep 2024
Solo travellers
19 review
9.0/10
Great
Posted on Nov 26, 2024
Pretty common area. Equipped with a kitchen, but which is closed at night. Located on top of the mountain, which comes with both pro and con: the place could be tiring to travel to, but also offers varied view of the city. The only complaint I might have is the upper bed could be hard and slightly dangerous to climb into/out (due to the bar, which was supposed to serve protection purpose?).
Response from Property: Dear Chew,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.Please know that the entire staff of the Pilo Hôtel, works daily at the service of our guests to make your stay a unique moment.We take note of your opinion and it will be a pleasure to welcome you again in LyonWarmest regards,Pilo Lyon TeamDelphine
Jingdao
1 Bed In 18-Bed Mixed Dormitory
Stayed in Feb 2025
Solo travellers
15 review
6.0/10
Posted on Mar 14, 2025
Shared kitchen and room were clean but i don't know why my bed was super messy even just right after check-in and cleaned up there by myself....And this hotel is located at the hill so kind of hard to get there if you have belonging more than one.
Response from Property: Dear Jingdao,We thank you for taking the time to share your impressions of your stay with us. We're glad you found the shared kitchen and room clean. However, we’re sorry to hear that your bed wasn’t as expected upon check-in : that shouldn’t have happened, and we’ll look into it to ensure it doesn’t occur again.About the hotel location, we understand that the hill can be a bit challenging with heavy luggage. While it offers great views!! : we recommend taking public transport if carrying heavy bags.We look forward to welcoming you back in Lyon!Warmest regards,Pilo Lyon Team - Antonio.
James Allen
1 Bed In 18-Bed Mixed Dormitory
Stayed in Dec 2024
Couples
7 review
8.5/10
Very Good
Posted on Feb 7, 2025
Lyon is a city of stairs and hills, and this hostel is near the top of one, 15 minutes from any metro stop on foot. Lyon is a city for walking, though. The shared kitchen was nice, but often very crowded, especially around dinner time. The capsule beds in the dormitory were fine, comfortable and quiet. My locker's door didn't quite work, so I had to stow my valuables with the front desk during the day. Staff was young, pleasant, and helpful. While most of the guests were backpackers, there was a minority of older travelers, often staying in rooms.
Response from Property: Hello,Thank you very much for your feedback. We’re glad to hear that you enjoyed the comfort of our capsule beds and the overall atmosphere of our hostel. We also appreciate your comments about the location and the common kitchen, and we will take them into consideration to improve the experience for future guests.We apologize for the issue with your locker, and we’ll make sure to check this detail to ensure everything works perfectly going forward. Your feedback about the staff and the vibe of the hostel is greatly appreciated.Thanks again, and we look forward to welcoming you back!Best regards,The Pilo Team
MrDDaavid
1 Lit Dans Un Dortoir Mixte De 14 Lits
Stayed in Dec 2024
Solo travellers
25 review
9.0/10
Great
Posted on Jan 13, 2025
Clean sheets, and good service. Bathrooms in the dorms is a great addition. Would like to see more hooks in the bathroom.  The beds are bit hard and not made. The sheets were just thrown into the bed and I had to make the bed myself. Would perhaps been better if one would receive the sheets when you check in.
Response from Property: Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us ! We take into account your suggestion regarding adding hooks in the bathrooms and receiving the sheets at check in. The choice of providing uninstalled sheets in our dormitories aims to offer a more flexible and hygienic solution (but which gives you a little extra workload).We look forward to welcoming you back in Lyon and thank you again for your observations which allow us to continue to improve our skills in order to offer better quality services. Warmest regards.The Pilo team - Antonio.
Guest User
1 Bed In 18-Bed Mixed Dormitory
Stayed in Nov 2024
Solo travellers
2 review
9.5/10
Amazing
Posted on Jan 3, 2025
Extremely nice and helpful staff. Clean facilities. Beds in dorms feel extremely private and each one has a light, a USB port and an outlet. Large lockers for each bed. Location is great, but on top of a steep hill, which makes carrying heavy luggage a bit strenuous. Kitchen facilities are good but limited and can get crowded very quickly.
Response from Property: Hello,Thank you for your detailed feedback! We have been more than pleased to welcome you to your home and will be delighted to do it again!Les pentes de la Croix Rousse is always a good place to hang out : it’s part of the charm of the location but we understand it can be a challenge with heavy luggage - buses are available and leave you close to the hotel.Do not hesitate to reach out directly to us should you come back to Lyon.Sincerely, Pilo Lyon Team - Antonio.
Clairma
1 Bed In 4-Bed Mixed Dormitory
Stayed in May 2024
Solo travellers
28 review
9.0/10
Great
Posted on Jul 6, 2024
Room was very clean and the staff were extremely kind and helpful. The hotel is fairly well located, but be prepared to walk up hill to get there! The garden outside is a lovely place to sit and have a beer or glass of wine
Response from Property: Dear,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us!We look forward to welcoming you back in Lyon :)Warmest regards,Pierre from Pilo Lyon Team
Guangyu
1 Bed In 16-Bed Mixed Dormitory
Stayed in Nov 2024
Travel with friends
14 review
10.0/10
Outstanding
Posted on Jan 6, 2025
Very nice hostel, there’s shared kitchen which makes it very convenient if you want to cook, and very good location, not far from the city center, and the space inthe cabin is quite decent
Response from Property: Dear Guangyu,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back in LyonWarmest regards,Pilo Lyon Team
Cheuk Yiu
1 Bed In 10-Bed Mixed Dormitory
Stayed in Oct 2024
Solo travellers
8 review
10.0/10
Outstanding
Posted on Nov 28, 2024
Convenient location close the Vieux Lyon, but be prepared to walk steeply uphill for around 5 minutes from the closest bus stop and around 10 minutes from the bottom of the hill. I only had a backpack so it was fine. Overall a pleasant stay, the staff was friendly. I like the setting of the room with solid black curtains in own cubical to have privacy (or as much as I can with 10 people sharing the room XD, this is definitely better than bunk beds tho in my opinion). Highly recommend!
Response from Property: Dear Yiu,Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back in LyonWarmest regards,Pilo Lyon TeamDelphine
Bradderz_onthetour
1 Bed In 18-Bed Mixed Dormitory
Stayed in Jun 2024
Solo travellers
5 review
10.0/10
Outstanding
Posted on Jul 13, 2024
Really lovely hostel. Clean and professional. Nice staff.
Response from Property: Thank you so much for taking the time to share your experience at the Pilo Lyon, and we are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back in LyonWarmest regards,Pierre from the Pilo Lyon Team
Guest User
1 Bed In 18-Bed Mixed Dormitory
Stayed in Jul 2024
Solo travellers
6 review
9.0/10
Great
Posted on Aug 15, 2024
Nice hostel, the beds are all pods which was pretty hot in the night as it was summertime, and they are pretty loud whenever someone moves, felt like I was a mouse under some floor boards. Also due to the beds being in pods it's good if you want your privacy but bad if you wish to socialise. Really good location. You get 10% off at the bar downstairs.
Response from Property: Hi ! Thank you very much for your feedback! Please note that we have air conditioning in the dorms. Feel free to contact the reception if you’d like us to increase the power or lower the temperature further. Regarding the pod beds, they are designed to offer maximum privacy. For socializing, we have several spaces where you can meet other guests, such as our shared kitchen and restaurant. We hope these features will make your next stay even more enjoyable!Warmest regards, Pilo Team - Roxane