C. de Valencia, 8, 10, Madrid, Community Of Madrid, 28012, SpainView Hotel Details
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Ibis Budget Madrid Centro Lavapies Guest Reviews
4/5
Very Good
127 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.6
Service4.1
Cleanliness4.1
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All reviews(127)
Positive reviews(23)
Reviews with photos/video(7)
Awesome stay(6)
Great service(6)
Great location(6)
Negative reviews(4)
humbletraveller
Standard Room with Double Bed
Stayed in May 2024
Solo travellers
6 review
4.7/5
Amazing
Posted on May 17, 2024
Very convenient location. Within walking distances of places of interest. Public transport nearby too
Response from Property: Dear guest, we are delighted to hear that you found our location convenient, with easy access to places of interest and public transport. We hope to welcome you back soon. Warm regards, ibis budget Madrid Centro Lavapies.
Guest User
Standard Room with Single Bed
Stayed in May 2024
Solo travellers
2 review
4.5/5
Great
Posted on May 15, 2024
NO HOT WATER or bottle of water provide fir drinking in the room.
Response from Property: Dear guest, thank you for your feedback. We regret the inconvenience regarding the hot water and complimentary water in the room. Kindly note that we provide these amenities upon request at the front desk. We hope to welcome you back soon. Best regards, ibis budget Madrid Centro Lavapies.
Guest User
Standard Room with Double Bed
Stayed in May 2024
Couples
3 review
4.7/5
Amazing
Posted on May 16, 2024
Great location, service was very good,, breakfast was good.
Response from Property: Dear guest, thank you for your positive review! We are delighted to hear that you enjoyed our great location, excellent service, and good breakfast. We look forward to welcoming you back soon. Best regards, ibis budget Madrid Centro Lavapies.
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Standard Room with 2 Single Beds
Stayed in Oct 2023
Family
9 review
4.0/5
Very Good
Posted on Nov 2, 2023
The location of the hotel is perfect, a walking distance from the city center. The staff is friendly and supportive and breakfast is also ok.
The towels are not changed daily and you don’t get amenities like hair drier and slippers in the room.
Before arriving I read that neighborhood was very noisy but it’s not true.
But overall I recommend if you are searching for a budget stay in Madrid.
Response from Property: Dear guest,Thank you for your review of ibis budget Madrid Centro Lavapies. We are delighted to hear that you appreciate our location, friendly staff, and breakfast. As you are informed in your room, we only change towels if you drop them on the shower floor, if not, we understand you want to use them again. About hairdryer, you could ask for it at reception, we are 24 hours! However, we strive to ensure our guests are able to stay with us at an affordable price. We're glad to hear that the neighborhood is much quieter than anticipated and we appreciate your recommendation of ibis budget Madrid Centro Lavapies. Thank you again for your feedback!
Mee Har
Standard Room with Double Bed
Stayed in Aug 2024
Family
15 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Clean and convenient
Response from Property: Thank you very much for your review. We hope you will come back soon. Best regards,IBIS BUDGET MADRID CENTRO LAVAPIES
Guest User
Standard Room with Single Bed
Stayed in Aug 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 1, 2023
for the price is good
Response from Property: Dear guest,Thank you for choosing us for your visit to the city and for your review. We are glad you enjoyed your stay, we look forward to welcoming you again.Best regards from the Ibis Budget Madrid Centro Lavapiés team.
Guest User
Standard Room with Double Bed
Stayed in Jun 2023
Business travellers
12 review
4.5/5
Great
Posted on Jun 28, 2023
Good one
Response from Property: Dear guest,Thank you for choosing us for your visit to the city and for your review. We are glad you enjoyed your stay, we look forward to welcoming you again!Best regards from the Ibis Budget Madrid Centro Lavapiés team.
Guest User
Standard Room with Single Bed
Stayed in Nov 2024
Business travellers
2 review
3.0/5
Posted on Nov 11, 2024
188 euros a night for this crap. Traffic control all the time, Uber can't get in! Never stay here again.
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Response from Property: Thank you very much for your comment. We hope you will visit us again soon. Warmest regards, ibis budget Madrid Center Lavapis
katyvivoen_hk
Standard Room with Double Bed
Stayed in Jun 2024
Travel with friends
3 review
4.5/5
Great
Posted on Aug 2, 2024
The location in the city center is easy to access. There is a supermarket downstairs for buying food and daily necessities, but it is a bit noisy.
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Response from Property: Thank you very much for your positive feedback. Thank you for your review and for the great time you had with us. Thank you very much for your appreciation of our great location. We look forward to seeing you again.
Best regards,
Hotel IBIS Budget Madrid Lavapis
Aishenkaopu
Standard Room with 2 Single Beds
Stayed in Apr 2024
Couples
13 review
2.5/5
Posted on Apr 23, 2024
Don't like this hotel. The room is so small that you can't even fit 2 suitcases 😓😓😓! In addition, nothing is provided except for shower and hand sanitizer, not even a mouthwash cup 🙂↔️! There is no reason to stay in this hotel except that it is close to the subway station and train station! Absolutely no, no, not recommended!!! The worst hotel among the five hotels I stayed in on this trip!
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Response from Property: Dear Aishenkaopu, Thank you for your comment. We are deeply sorry for your experience. The ibis Budget standards tell us what facilities a room should have and we will look at the possibilities to make it more comfortable. We hope you will give us another chance to resolve these issues. Kind regards from the team at ibis Budget Madrid Lavapis Center
Anonymous User
Standard Room with Double Bed
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 22, 2024
The location is excellent, right at the exit of the MRT station, very convenient
The space in the room is a little small, but acceptable
There is a microwave in the hotel, and there is a 24-hour Carrefour next to it. It is easy to buy food and microwave it back at the hotel!
Original TextTranslated by Google
Response from Property: 我們非常感謝您的反饋意見,也非常高興看到您對我們的服務如此滿意。我們的團隊會很高興聽到所有的努力都得到了回報。我們期待再次見到您。再次感謝您。IBIS BUDGET 馬德里拉瓦皮斯中心團隊全體成員
qd_luo
Standard Room with 2 Single Beds
Stayed in Jun 2024
Family
25 review
4.2/5
Very Good
Posted on Jun 20, 2024
The location is very good and convenient for travel. The service is very good, warm and thoughtful. The breakfast is average, the room facilities are simple, after all, it is a fast hotel, there is no kettle, tourists who like to drink tea should be careful
Original TextTranslated by Google
Response from Property: Thank you for your praise of the hotel's excellent location and team service. The hotel's facilities are simple and comfortable, and we are glad that you enjoyed your stay. We look forward to your visit again. IBIS Budget Madrid Centro Lavapies is at your service.
Guest User
Standard Room with Single Bed
Stayed in Mar 2024
Solo travellers
1 review
2.7/5
Posted on Apr 5, 2024
Domestic express hotels in Spain have no windows, no slippers, and the facilities are not as good as the 7 Days Inn in China. They do not provide temporary luggage storage. For the same price, you can book a four-star or InterContinental hotel in Spain.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. We apologize for not meeting your expectations. You have of course windows in your room but for security, in Spain it must be locked. We are a 1 star hostal so we do not offer slippesrs. About the luggage storage service, you have lockers you can use. All out information is on our website, we are sorry you expected something different. We will strive to improve and hope you will give us another chance in the future. Wishing you a pleasant journey. ibis budget Madrid Centro Lavapies
Guest User
Standard Room with 2 Single Beds
Stayed in Jan 2024
Solo travellers
30 review
4.2/5
Very Good
Posted on Mar 13, 2024
The hotel provides free airport pick-up, which is very friendly for those who need to take an early flight.
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Response from Property: Dear guest, thank you very much for sharing your valuable opinions. We're glad you were impressed with our free airport transfer service. Looking forward to your next visit. I wish you a pleasant journey! Sincerely, ibis budget Madrid Centro Lavapies
TOSHIYUKI
Standard Room with 2 Single Beds
Stayed in May 2023
Couples
51 review
1.7/5
Posted on May 28, 2023
This is the worst Ibis I have ever used. I was surprised that a room of that level would cost close to 30,000 yen per night, even on the 2nd of the weekend! I've come to understand that the characteristics of ibis are to eliminate waste, contribute to the environment, and give back to customers. There was one woman at the front desk who was not very responsive!
Original TextTranslated by Google
Response from Property: Dear customer, we apologize for not meeting your expectations. Fees vary depending on schedule, type of job, etc. We hope you will give us a second chance to change your experience with us. Greetings from the Ibis Budget Madrid Centro Lavapies team.