U Hotels Makati

Wifi signal is too weak, and you have to login with password every time you use Internet. Service on the whole is good, location and services perfect

Location is near to other hotels, cafes, has a convenience store nearby, and their lobby houses an all-day breakfast cafe, too. They don't really have a drop off, and since dropping off is just along the street, you have to just be really quick. The floors are placed with creative locators for ingress/egress with cute notes and encouragement to take the stairs. The room that we got was quite big. It was good for 3 pax. I was surprised that the toilet and bath were also bigger than the past hotels I've been with the same price range. Inside, we got two bedside tables with a common outlet between two beds, a study/working table with electric kettle, a safe, and outlets as well. A television is also installed and a window type air conditioning unit. The study table is placed with water bottles, coffee, sugar, and creamer sachets with disposable stirring sticks. They refill your water bottles every day. We stayed four days and three nights, so we got 6 bottles overall. As for toiletries, they will only give 1 set from the first day of stay. Their slippers were very cute, by the way. We requested to borrow a hair blower. They were able to provide. We also requested a flat iron, but we weren't able to receive one. Overall, I would definitely book this place again and would highly recommend for others to list this hotel as one of their options when staying in Manila.

I called alot of times to the provided hotel number but they hardly respond they dont reply also in emails asap it took me a day to recieved an email regarding of my checked in adjustment time arrival. I have a hard time reaching out to the receptionist even tho she said when i arrived at the hotel that theyre 24/7 standby i called like 15x i was so pissed nobody picked up my calls.Room is spacious and tidy,no hair dryer which i really need the most! The bathroom ceiling is leaking and theres tons of water dripping to the floor,the upper side walls in bathroom are molding also.location is somewhere in between okay and price of the room is not bad.

We staid at U Makati Hotels for 2 nights before leaving Philippines. We got a big discount so that affected the booking of the room. It was very cheap with the discount. We would have liked location closer to the airport but with Grab you can move around the city easily. Room's TV didn't work but I mentioned about it only after we were leaving so I don't know how good the fixing of this would have been. We didn't have breakfast or eat at the hotel so food quality is unknown. Otherwise everything was good in the hotel, you couldn't really hear too much noise from the outside even there is a lot of restaurants, bars and clubs in the area. We were on the 6th floor so maybe that has something to do with that. I didn't really enjoy the smell in the lobby but my gf liked it. One weird issue was that we bought some fruits to eat in the room and we asked a knife but it was against the hotel's policy but they said fruits can be peeled and cut in the kitchen, which they did. In total the quality of the hotel to price ratio was really good and we wanted to just sleep in the hotel.

Limited facilities but very good for short stays.

Excellent hotel close enough to the nightlife for convenience, but far enough away to be quite quiet. Clean, comfortable hotel with extremely helpful staff. Will stay again.