Hotels in Manila Bay, Manila

The staff is very welcoming, the room is very large, fully equipped, in good sanitary condition, with a nice view from the balcony, good security nearby, and fast food and convenience stores.

We wanted to experience a little 1920’s/30’s retro vibe and The Manila Hotel delivered. An old fashioned kind of place but comfortable and stylish. The staff were fantastic, the rooms are quite large and comfortable but the shower was probably from the 1920’s ( not good!) . We did the little tour which was interesting too .

Excellent stay here from 12th Feb till 16th Feb 2025 - To start with the deputy manager Danica was excellent in sorting out our room we were so impressed with her she was great-the room was super clean every day.by the lovely cleaners-The restaurant had a lot of choice of food for breakfast- the pool and pool area was lovely- definitely we will be going back 😀

The room was ok. It wasn't that much clean. We saw some pests inside the room. But the location is very good. Accessible to all the shops and restaurants.

Our experience at the new coast hotel: The staff was super friendly and helpful The room was clean. House keeping provided the supplies on time. The breakfest was good with a range of foods to select And it is near the bay area, which has the ocean park Check in and out was quick Dislikes The construction woke me up and didn't let me sleep The view from my room was a construction site picture attached Every time we entered, we were searched and walked through a scanner I hope this review helps. All in all, we have a pleasant stay at the hotel. I hope the renovation are over soon.

1. Service: While the staff were diligent, I noticed that fulfilling requests often took longer than expected and sometimes required multiple staff members to complete a single task. This inconsistency, while not overly disruptive, did affect the smoothness of my stay. 2. Birthday Celebration: I requested a birthday celebration, but the offerings were limited to a balloon and a towel shaped like a cake, which didn’t meet my expectations. In my experience, other 5-star hotels usually provide a complimentary cake without needing to ask, especially my actual birthday is during my one week stay. I only received a cake after making a direct request. 3. Amenities: I was disappointed that the room did not include a coffee machine for coffee capsules. This is a standard amenity in many 5-star hotels. 4. Highlight Service: One positive note was that the hotel accommodated my request to reheat squid ink rice from an outside restaurant (see pic for reference)

My partner and I enjoyed our stay here. However the toilet's bidet is broken and I have to call several time for the maintenance to have it fix. Got worried becauset he water might overflow since the toilet is just near the bed. But all is good.

The room appeared clean, but upon entering, I was hit with a bad smell. On the other hand, the location was extremely convenient, close to all the areas I wanted to visit. However, our experience was marred by poor service. Upon arrival, no one assisted us with our luggage. The reception staff on duty was unaccommodating and intimidating. I believe that working in the hospitality industry requires a high level of customer service, even on difficult days. If someone is unhappy in their role, it's better for them to leave rather than jeopardize the company's reputation with rude behavior. Unfortunately, this lack of service continued throughout our stay. No one helped us with our luggage when we departed, unlike other hotels I've recently visited, where staff were eager to assist. I also noticed that most staff members didn't smile, and it seemed that they provided preferential treatment to foreign guests. In terms of amenities, the hotel needs to improve its swimming pool. We were surprised by how small it was, contradicting the hotel's description of having both a swimming pool and a children's pool. In reality, there was only one tiny pool. So, some of my relatives didn't even bother swimming due to the crowds and limited space. In terms of food, my family stayed there for two days, and I noticed that the breakfast options lacked vegetables. It's essential to include vegetables as a choice. This hotel’s restaurant don’t cater to vegetarians.

Friendly and personal service The staff were all very friendly and helpful and no request for assistance was a problem for them. The hotel is well situated, being close to shopping, transport, and the tourist sites. We would definitely stay here again.

This hotel is located in a convenient and in a busy place. If you're into bars, clubs and restaurants nearby. This hotel could be your choice. The rooms are clean. Hot showers, hair dryer and TV are available in each room.