Hampton Inn Atlanta/McDonough

Traveling with my wife and we typically select Hampton Inns because we can typically rely on them for a good stay. Unfortunately, this location had one of the noisiest rooms that we have ever stayed in. Even a noise machine couldn’t cancel out th road noise. We were on the 4th floor and it sounded like we had the window open. They failed there primary function of providing a good night’s rest.

Bed frame was broken and loud. Sitting on it sounded like a metal gong went off. Sheets didnt fit the bed and were constantly popping off. Bed, chair and recliner were all stiff as boards. Remote was duck taped together after clearly being broke. There were only 47 local tv channels for room entertainment options and half were in spanish. Staff was friendly and breakfast was great

Horrible customer service that tells you they will take care of changes, then they don’t do it and people are charged for a reservation that was changed but not on the hotel’s end.

I like the people- Juliet and her team were extraordinary in how they related to myself and my wife. Upgraded our room and made sure we were satisfied.These two people are keepers!hecked items. P.S. I checked excellent Something went wrong recording of checked items.

Our first and last stay, I wanted me and my wife to have a new nice experience it was ruin by I guess property manager who works in the back office. I shopped around with many choices to choose from I was impressed by the greetings of the manager and positive attitude. Thats why I booked. On Valentine's Day we asked questions on a $50-dollar extra charge just questions and she became upset, and it showed with her attitude our first-time experience, so we didn't know anything about 3rd party and where the other part of the money went booking and the differences of prices. We weren't looking for a discount just wanted to know more about why the extra charges manger became upset and it showed. Valentines Day was ruin from this encounter and the room was basic could have stayed home. My room is bigger nothing to be excited about and the room wasn't what we went to see in person before we booked. The experience was horrible didn't sleep all night and will not book again not up to the Hilton standards. We won't return staff wasn't really educated on why.

My stay at the Hampton Inn was great. Very Large clean rooms, bathroom was spotless.

Everything was great! Room was clean and smelled great! Couldn’t have stayed in a better room. Staff were also very friendly and helpful

Hotel was easy to find and the staff was friendly and kind.

clean hotel, very good breakfast and friendly staff I was very pleased the attention to detail and helpful the staff were and I would gladly recommend this hotel to every one