The Boutique Hotel Miami

The Boutique Hotel Miami Reviews

The Boutique Hotel Miami

439 nw 4th ave, Miami, Florida, 33128View Hotel Details
The Boutique Hotel Miami
The Boutique Hotel MiamiThe Boutique Hotel MiamiThe Boutique Hotel Miami
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The Boutique Hotel Miami Guest Reviews

2.7/5
30 review
Verified reviews
Location2.7
Amenities2.6
Service2.6
Cleanliness2.8
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All reviews(30)
Positive reviews(15)
Reviews with photos/video(3)
Negative reviews(15)
Guest User
Deluxe Room
Stayed in Sep 2024
Family
1 review
2.0/5
Posted on Nov 18, 2024
I booked a three-night stay from October 17 to October 20, 2024, through Trip.com and paid a security deposit of $100 USD (AUD 153.11) at check-in. It has now been 24 days since my checkout, and I have not yet received the refunded deposit. I was informed that the refund process would take a maximum of five business days. I sent an email to follow up with the refund process, but I did not receive a response until now. Please proceed my refund as soon as possible！
Response from Property: We have reviewed your reservation and the refund has been processed in the timeframe as per credit card checkout timeframes. You may contact us directly to confirm if the details of your payment method remain valid.
Trisha Mae Villanueva
Deluxe Room
Stayed in Aug 2024
Solo travellers
1 review
1.0/5
Posted on Sep 30, 2024
The staffs are not accommodating and they did not allow us to stay inside the hotel lobby while waiting for our check in. They collected some hotel check in deposit, promised to credit it back upon check out but it’s almost a month and they did not credit it back. Not recommendable for my friends and family.
Response from Property: Dear Trisha, we apologize for the situation you have encountered during your stay. We typically try to offer as much comfort to our guest by offering an early check it but also with limited space in our lobby we like to offer free luggage storage and have guest explore in the area. We have in our system that the system processed your refund. Feel free to contact us if you did not receive it so we can verify on our end with the details of the payment method.
Guest User
Premier King Room
Stayed in Feb 2024
Family
19 review
3.2/5
Posted on Mar 15, 2024
The hotel located 10 minutes by walk to MTR station
Response from Property: Thank you for your feedback. We are happy to know you were aware of the nearby Metromover station. Thank you for staying with us.
Nathan
Deluxe Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Nice small hotel, with a secure lobby. Sadly there was no elevator. Overall great stay.
Response from Property: We appreciate your feedback. We are glad you enjoyed your stay with us and hope to welcome you back soon.
Guest User
Superior Queen Room
Stayed in Jan 2024
Couples
1 review
3.5/5
Posted on Mar 25, 2024
The location is excellent if you are wanting a one night stay before a cruise but probably not the best if staying for some time in the Miami area. The outside is not very inspiring but the rooms were excellent and the breakfast very good by U.S. standards.
Response from Property: We truly appreciate your feedback. It is a historic building so we do our best to make the inside look better than the outside. We are delighted to know that you found the rooms to be excellent and the breakfast good also. We hope to welcome you back soon. Thank you for staying with us.
Omolara A
Premier King Room
Stayed in Jan 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 2, 2024
Great hospitality. Overall I had a lovely and comfortable stay at the TB Hotel
Response from Property: We appreciate your feedback. We are glad you enjoyed your stay with us and hope to welcome you back soon.
Guest User
Deluxe Room
Stayed in Feb 2024
Family
2 review
4.5/5
Great
Posted on Apr 13, 2024
All good.
Response from Property: We truly appreciate your feedback. We are glad you enjoyed your stay with us and hope to welcome you back soon.
Guest User
Deluxe Room
Stayed in May 2024
Couples
8 review
4.0/5
Very Good
Posted on Jun 11, 2024
I really liked the place. It has a good price for being so central.
Original TextTranslated by Google
Response from Property: Thanks for your review. We hope to see you again soon at our hotel. Have a good trip :)
Guest User
Premier King Room
Stayed in Jan 2024
Family
5 review
4.7/5
Amazing
Posted on Feb 4, 2024
The location is very good and the attitude of the staff is good. The room is not very big but it has everything you should have. The hotel is probably renovated. The old wooden floors creak when you walk on them. The room is not soundproof and you can basically hear the conversation next door. Basic breakfast is provided.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We are delighted to know that our staff treated you well and that you liked the location. We do our best to accommodate our guest in our historic building hotel. Thank you for staying with us. We hope to see you again in the near future.
Guest User
Deluxe Room
Stayed in Dec 2023
Family
11 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The room was very clean and the location was convenient
Original TextTranslated by Google
Response from Property: We truly appreciate your feedback. We are delighted to know that you found the room to be very clean. One of our main priorities is cleanliness of the hotel and the rooms. We are glad you enjoyed your stay. We hope to host you again in the near future. Thank you for staying with us.
Guest User
Stayed in Feb 2025
Other
1.0/5
Posted on Mar 24, 2025
Stolen my deposit, wont return it, wont reply to messages. Book this hotel and you will never see the $100 security deposit. I have started a chargeback with my credit card company. Totally untrustworthy management of this hotel. Honestly, they would have got a good review if they were not thieves.
Guest User
Stayed in Feb 2025
Couples
1.0/5
Posted on Mar 19, 2025
Nothing wrong with the hotel, just filter in the cost of you're deposit in the overall cost as getting them to return it is nigh on impossible. Latest excuse is they're having a new credit card system so it's taking longer to process.. Month later still waiting for my $100.
Guest User
Stayed in Feb 2025
Other
1.0/5
Posted on Mar 13, 2025
BEWARE, Folks. I canceled a reservation at this hotel well within the permitted time and it took almost a month and a half-dozen phone calls to receive my refund for the first night's deposit. There is no excuse for that lack of service for a hotel doing business in a major city of the United States in 2025.
Guest User
Stayed in Feb 2025
Other
1.0/5
Posted on Mar 13, 2025
We stay at this hotel 2/14/2025 before going on our Cruise. The Hotel was okay, the morning breakfast was horrible. We had to put a deposit down $100.00 and they also took a photo of my license, which I was not okay with, but could not stay without. I still have not received my deposit back and it been almost 30 days. I have called and talk to the same person a few times and they said they were having system problems and asked for the credit card information again. 10 days later no refund of my deposit and now when you call the hotel you get no answer and mail box that is full. I have now filed a claim with my credit card. DO NOT STAY HERE IF YOU WANT YOU DEPOSIT BACK.
Guest User
Stayed in Feb 2025
Couples
4.0/5
Very Good
Posted on Mar 11, 2025
The exterior of this hotel was pretty awful, but once inside, things got better. The bed was comfortable, the shower over the bath was great, hair dryer provided, and the T V and wifi worked well. Breakfast is included(it's fairly basic, but certainly ok), and you collect it downstairs on a tray and take it to your room, which was a bit odd. I think all the rooms are up one floor. No lift. We had an issue with the hotel charging our credit card twice for odd amounts months before our arrival, and I was worried about that. But all was fine on checking in. There's a microwave in the room, and as we were nervous about going out at night, we used it to heat meals bought from the supermarket, which is quite close by. Walkable to the metro (5 mins) and downtown harbour (30 minutes).