Name: Hampton Inn by Hilton Monterrey/Galerias-Obispado
Address: Av. Gonzalitos, Monterrey, Nuevo Leon, 64060, Mexico, Av. Gonzalitos, Overseas, Mexico
Rating: 4

Hampton Inn by Hilton Monterrey/Galerias-Obispado

Hampton Inn by Hilton Monterrey/Galerias-Obispado Reviews

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房間不錯，位置也不錯。旁邊有個大超市，附近吃飯也很方便。出差住了半個月時間了。下次來還住這裏了。推薦

Nice room and good location. There is a big supermarket next to it, and it is very convenient to eat nearby. I have been on a business trip for half a month. I will stay here again next time. recommend

門票路比較堵，旁邊有麥當勞。

The ticket road is relatively congested, and there is a McDonald's next to it.

看在價格的面子上衹能説是一般，房間也比較小，早餐的品種實在是太少了，少得可憐。不過周圍吃飯的地方還是不錯的

至少5字。再寫45字的作文題目是不是還是的的₍˄·͈༝·͈˄*₎◞ ̑̑。沒回訊息就是在放羊，一直沒回就是羊丟了沒回訊息就是在放羊，一直沒回就是羊丟了沒回訊息就是在放羊，一直沒回就是羊丟了沒回訊息就是在放羊，一直沒回就是羊丟了沒回訊息就是在放羊，一直沒回就是羊丟了

空調比較操，房間比較老舊，早餐不太適合中國人胃口

酒店早餐種類少，不合適中國人的口味。但周邊環境好，

24 hour reception

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Parking

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2 DOUBLE BEDS NONSMOKING

King Bed Study Room with Sofa Bed

1 KING BED NONSMOKING

1 KING BED 1 BEDROOM SUITE NONSMOKING

Had a 4 night's stay here, in fact, I am writing this at the hotel just prior to our departure.  I am a Hilton gold member and have stayed at quite a few of their properties, especially in Latin America, where I reside.    Pros-  - Complimentary breakfast is better than most places.  The ladies working in the restaurant area could not have been friendlier or more efficient.Beds/linens are excellent, as are the showers and shower pressure (on the 5th floor!) - Location literally next door to a shopping complex with a few restaurants, a Mcdonald's, bar, grocery store, bank, etc. - Uber drivers are very easy in and out and the cost is very reasonable from this location to the highlights of the city (i.e. high-end shopping, restaurants, parks, etc.), nominally 49-89 pesos each way.  Cons- - Well below par front desk.  Called two days early to ask about early check-in, as our flight landed at 9 am.  We were told it should not be a problem as the hotel did not appear to be crowded.  We arrived and were told no early check-ins, but they would call us when a room was available.  We went out on the town and never received a call.  Returned at 3 pm, but no room yet.  We were provided one about 10 minutes later.  No acknowledgment of our gold status, no complimentary water, no explanation of breakfast/points.  No nothing.  Sad and left a bad taste, but they continued along these lines.  A few days later I needed some change for tips for the breakfast employees and room service.  Oh no, they don't do that here.  I need to go to a bank!  Wow.   - Had 2 power outages while we were here.  The front desk could not confirm if they had a generator backup, or if it just did not work.  One was at 6 pm for an hour or so, and then another at about 9 pm for another hour or so.  Power outages happen, but I don't think I have ever stayed at a supposed higher-end property without a power backup.  Also, the stairways became an instant safety hazard as three (out of 7) of the emergency lights in one stairwell did not work, and two did not work in the other stairwell that we used (trying to avoid the dark first stairwell as we did not want to use our cell phone flashlights to navigate down/up the stairs again).  I informed the front desk of this safety hazard and was informed that they were busy.    We will not be returning to this property, this being the second Hilton in a row with well below standard services, especially in the area of my family's safety,  Why a company would put such effort into having me attain a repeat customer status at their hotel by issuing me a credit card, emails, offering discounts, free stays, etc. and then completely ignoring the fact I have spent money to attain that status is beyond me.  We will not be returning to this property, and I will be switching to another hotel provider's ”special” customer program to see if I can actually be treated that way.

It is not the first time to use this hotel, most of them live in the locals. The front desk was warm and thoughtful, and the room was clean and tidy. There is a McDonald's on the right hand side of the hall, and a convenience store and a Starbucks next to McDonald's. There are large supermarkets for 5 minutes. There are bars, restaurants, places to exchange foreign currency and GNC stores around the supermarket. There is a so-called Japanese meal called [IBARAKI], you can try it when you miss rice. It tastes good. From the hotel, turn right and walk straight through the traffic lights. There is a large shopping center on the left hand side and a Chinese food on the second floor dining area. Overall the hotel is conveniently located. Recommended

Free parking, but you need to go in and out with your room card, or register at the front desk. The room was very clean, breakfast was OK, no noisy. Downstairs is McDonald's, going out is the road, very convenient transportation.

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Discover 113 reviews of Hampton Inn by Hilton Monterrey/Galerias-Obispado, rated 4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hampton Inn by Hilton Monterrey/Galerias-Obispado Reviews: 113 Verified Reviews Latest 2024 | Trip.com

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