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5 star

The Ritz-Carlton, Montreal
4.8/592 Reviews

The Ritz-Carlton, Montreal

Montreal|0.47km from LensCrafters
Preliminarily, nothing happened that was terrible. It just didn’t live up to the reviews. In advance of our stay, I received an email offering a junior suite upgrade if I wanted to pay $210. Given current pricing, this wasn’t really a deal and had I needed this I would have booked it. It was also not great because I have status with bonvoy and typically enjoy complimentary upgrades. This just means the hotel could upgrade me but was instead trying to profit. I did receive a slightly larger room according to the front desk. I was also asked if I wanted any gifts and if this was a special occasion. Again fine, but seemed a bit profit driven particularly since nothing else I said seemed to matter. I noted that this was our babymoon and was offered a pregnancy pillow which was nice. Alas, the special pillow I was emailed about wasn’t in the room and no one seemed to know it was a special occasion. We called down and it was sent up. It is great that the hotel has this. Eventually we received some cut fruit, a nice note, and water. I recognize that we are not entitled to anything, but the other reviews seemed to indicate that the hotel goes above and beyond. None of that happened for us. On the bright side, the rooms are beautiful and the housekeeping is outstanding. The bed is very comfortable. Everything you need is there in the room and it was very clean. Wi-fi was hit or miss. It frequently cut out for us which wasn’t great. We thought the other hotels we stayed at on the trip did a better job of making this a special occasion. This hotel is fine for business (hopefully Wi-Fi is more consistent) it just didn’t live up to the expectation. It’s a very pricey hotel and needs some extra oomph to justify the expense. Others have seen it, but we didn’t.

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Business travel

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Breakfast

Renaissance Montreal Downtown Hotel
4.5/5102 Reviews

Renaissance Montreal Downtown Hotel

Downtown Montreal Montreal|0.26km from LensCrafters
On arrival just after 3pm, our room was ready and as Bonvoy Platinum members we had the option of points or morning breakfast during the stay. We chose Breaky! Breakfast is a menu made to order fare in the East Asian Asiatique restaurant just off the hotel lobby and was a gastric delight and one of the highlights of our weekend stay. The hallways to the room are concernedly dark and a flashlight is a necessary appliance in order to correctly find room numbers – A design flaw or part of the eclectic experience? Our appointed one-bedroom suite was designed and furnished in a pleasant funky design, similar to the rest of the property. It did take a bit of time and the skill set of an engineer to figure out what wall light switches operated what and how to operate the lighting appliances themselves. At night with all the lights on the room was quite dim in keeping with the needed seeing eye dog darkened hallway ambience. Included in the room was a handy mini fridge along with a capsule coffee maker a much appreciated and necessary evil for early morning coffee fixes! Unfortunately, the first night the HVAC heating and A/C unit along with a neighboring unit banged and clunked loudly at the beginning and end of each of the constantly repeating winter heating cycles which made for a very sleepless night. The second front staff person we spoke to eventually moved us to a another much quieter suite the next morning and the manager Florian followed up a few hours later to ensure our comfort and satisfaction was now acceptable! We are always appreciative when a property is proactive in first recognizing an avoidable detrimental occurrence and then acts genuinely to make it right for the guest – We give the property, staffs and management high marks for their efforts! The location of the property is another highlight of any stay here – Shopping and restaurants are just a few blocks or less away. China town is another one kilometer short walk and The old Port is a bit longer walk but very doable in good weather. We look forward to a future stay and wish to thank the management and staffs for their contribution to the success of our special weekend away in Montreal – Cheers!

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Top rated hotels in Montreal

Searching for hotels near LensCrafters? Compare room rates and reviews to find your ideal stay.
Sofitel Montréal Golden Mile
4.4/5110 Reviews
The hotel is very good, easy to downtown, shopping shopping, because of bad weather, could not find a convenient surrounding small supermarket, so it feels there is some inconvenience. Because we booked a room without breakfast, ordering in a restaurant to eat breakfast, very good, a little expensive. Overall feeling good
Omni Mont-Royal Hotel
4.4/5104 Reviews
The Omni Mont-Royal Hotel is a perfect hotel in Montreal. Excellent montain view and quiet environment. I think I will back to stay this hotel next vacation. Love this hotel, so write a review. The location is in the central area, but it's backed by mountains and it's quiet. Suitable for non-upstart vacationers, you can climb nearby. The natural scenery of Tianhe Mountain is out of the window. I stayed for five nights and climbed twice. There are many restaurants near the hotel, about 15 minutes walking distance from Chinatown. Hotel service is good, French-speaking Montrealers are generally polite (speakers who speak Chinese loudly on the street will of course be blind-eyed), everything in the hotel is free and the staff is polite, I like this holiday environment . The hotel arranged a nice room for me, thank you very much!
Le St-Martin Hotel Centre-Ville – Hotel Particulier
4.3/5106 Reviews
Overall a pretty disappointing stay. The rooms are small. They have an odd set up with blinds that open up to the bathroom but are controlled by the person in the bedroom. There is no view to look at and they do not act as ventilation so I can think of no reason for them. The pool is very small and was not heated to a point where we were comfortable using it. We tried to order room service for breakfast and were told they didn't do room service. Front desk people were friendly but a little slow. Considering what I paid for the room and what I got in exchange it was poor value. Many other hotels that would have suited my needs better. One saving grace is it's location which is close to the Metro and many attractions.
The Ritz-Carlton, Montreal
4.8/592 Reviews
Preliminarily, nothing happened that was terrible. It just didn’t live up to the reviews. In advance of our stay, I received an email offering a junior suite upgrade if I wanted to pay $210. Given current pricing, this wasn’t really a deal and had I needed this I would have booked it. It was also not great because I have status with bonvoy and typically enjoy complimentary upgrades. This just means the hotel could upgrade me but was instead trying to profit. I did receive a slightly larger room according to the front desk. I was also asked if I wanted any gifts and if this was a special occasion. Again fine, but seemed a bit profit driven particularly since nothing else I said seemed to matter. I noted that this was our babymoon and was offered a pregnancy pillow which was nice. Alas, the special pillow I was emailed about wasn’t in the room and no one seemed to know it was a special occasion. We called down and it was sent up. It is great that the hotel has this. Eventually we received some cut fruit, a nice note, and water. I recognize that we are not entitled to anything, but the other reviews seemed to indicate that the hotel goes above and beyond. None of that happened for us. On the bright side, the rooms are beautiful and the housekeeping is outstanding. The bed is very comfortable. Everything you need is there in the room and it was very clean. Wi-fi was hit or miss. It frequently cut out for us which wasn’t great. We thought the other hotels we stayed at on the trip did a better job of making this a special occasion. This hotel is fine for business (hopefully Wi-Fi is more consistent) it just didn’t live up to the expectation. It’s a very pricey hotel and needs some extra oomph to justify the expense. Others have seen it, but we didn’t.
Novotel Montreal Center
4.2/5117 Reviews
We stayed a couple of nights pre-cruise to acclimatise and enjoy Montreal in the early Summer. We had a pleasant stay, very personable staff and a decent room. Novotel fittings seem to lean toward minimalist scandi which can give an air of being sp****, but bedding was very comfortable. Additional pillows appeared on request. Breakfast was interesting, again possibly post-covid staffing issues as things took a while but the staff were again very engaging. Great location on Rue de la Montagne with easy access to public transit and taxis to the port. Definitely would stay here again.
Hotel le Germain Montreal
4.6/5101 Reviews
The environment is OK, in the city center, 18 kilometers from the airport and more than 1 kilometers from the railway station When I got there, I just caught up with the elevator and broke down The service is very good. When it rains, there will be a waiter with an umbrella standing at the door to take you into the car The breakfast variety is a bit small, but the bread is very fresh and delicious. The girl who served smiled very sweetly. After I ordered hot milk on the first day, when I got there the next day, the girl asked immediately and needed hot milk. Well, the sense of distance is gone all at once, it feels good The door of the room is a bit thin and not soundproof. Fortunately, foreigners can pass by in the corridor quietly during sleeping hours. There is only one lock in the room, which is a bit insecure for the Chinese; mineral water is not provided in the room. But there is a hot pot, as long as there is it, we Chinese will not be afraid

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