Mountain View Hotels in Port Douglas

The suite we booked was not cheap. So very disappointed that it hasn’t been updated or maintained since it was built in 1999. Really old fashioned and ran down. The bathroom has black mould between the wall tiles. The floor tiles are dirty. You get dirty feet walking around barefoot. The floor got wet after a shower so I wiped the tiles with a flannel which was then a muddy brown colour. Tge toilet bowl has brown stains in. The bedroom door dividers don’t even meet so the light comes in early. When I asked if there were any alternative room options the manager said none of the rooms had been refurbished in the last 25 years so all equally bad. He also said it was my fault for booking it and my travel agent! Hilarious that it’s the customers fault that it’s poorly maintained! Apparently it’s not a hotel, strange given the sign outside and website that all call it a hotel. Apparently you’re renting a room from an individual owner, so none of it is the management’s responsibility. So run down and not clean. Looking forward to leaving and going to a proper hotel with up to date facilities and clean. We had our first bad breakfast here after 3 weeks of travelling around Australia. Nothing seemed to work out well here for us! One plus is the view is nice overlooking 4 mile beach. So if they do refurbish and start cleaning properly would be nice. Also convenient for town centre and restaurants.

We were a family of 4 adults and 2 young children ages 11 and 13 booked into the 3 bedroom penthouse apartment for a week from 30 December. Upon arrival our initial reaction was how unbelievably central and convenient the location was. Although it was our initial preference to check into a resort we are glad that we stumbled across Coconut Grove. The location was ideal as a base location to explore tropical North Queensland. When we wanted to just do nothing the rooftop pools was our sanctuary. Having access to all the restaurants and cafes at our doorstep was the biggest tick for us. Some mornings our kids would do the coffee run for us. Four Mile Beach was literally right at our footstep. There were some nights we didn’t feel like eating out so having access to kitchen to cook was perfect. The amenities provided was great the kitchen had everything we needed. Fresh towels was provided daily if required so it didn’t like we were not in a resort. There was a turn down mid week during our stay, which was lovely. The property overall was very clean and modern with great amenities ie Miele appliances, great serving-ware and cooking utensils. First time being on a holiday and coming home to no dirty laundry was fabulous considering we had access to laundry. Open rooftop area was well spaced out with great views. If there was one critique it would be that the pool was a tad small needless to say having a pool and spa to dunk in the humid weather whilst sipping on a glass of wine was perfect. The staff at reception and housekeeping were super professional and friendly. Thank you Coconut Grove!

Very good very good

We stayed here for 5 nights, check in was a breeze with Patrick. Our apartment was on the 3rd floor and Patrick assisted with our luggage and explained everything about the apartment. Unfortunately this property has no lifts and has lots of stairs but everything else was amazing. The resort is Adults Only which was amazing, the pool is heated and also has a bbq area by the pool. Close to so many great restaurants and pubs as well as a few clothes and jewellery stores for my wife. The apartment had everything that you would need for a great holiday. The Daintree is approximately 40 minutes drive and Cape Tribulation a further 60 minutes which is easily done in a day. We would not hesitate in recommending this resort to anyone wanting to visit Port Douglas