Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 16, 2026
Guest User
I'm a luxury travel advisor who traveled here with my husband and our two children for our holiday. The hotel itself is absolutely stunning and conveniently located close to the airport. Because it sits on a public beach, the experience feels less like a private resort and more like a hotel that’s integrated into the local area, which may appeal to travelers looking for something less secluded.
Unfortunately, the stay did not live up to the Mandarin Oriental standard we expected, particularly when it came to service and coordination. The concierge experience was a major pain point. We reached out multiple times, both before and during our stay, to help plan activities and experiences in Oman, but emails and calls routinely went unanswered. When responses did come, they were often delayed or incomplete, making it difficult to rely on the concierge for planning.
Because we traveled a long way to Oman and were counting on the concierge to help us navigate the destination, this was especially disappointing. We ultimately left feeling like we missed out on fully experiencing Oman due to the lack of communication and follow-through.
Additionally, the club lounge, accessible through certain suites, fell short in both food quality and service. Overall communication across the hotel felt inconsistent, and the property appeared understaffed at times. We heard similar feedback from other guests during our stay and did raise these concerns directly with the hotel.
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Price per night from:PKR 103,616
Posted on Jun 1, 2026|Deluxe King Room
LiumengxuanHighly recommended, and reasonably priced. It's close to the airport, making it easy for business travelers to meet friends and ensure a pleasant and relaxed state of mind.
Facilities: Modern facilities. This family-friendly hotel offers a kids' pool and a children's menu. It also features an executive lounge, restaurants, and a conference center.
Cleanliness: The hygiene is excellent.
Environment: Outdoors, it's near the exhibition center. There are fountains and well-maintained park greenery.
Service: The service is excellent with a friendly, smiling staff. The employees clearly enjoy their work environment, which translates into an exceptionally positive attitude towards guests. The breakfast restaurant staff provides very attentive service! Thumbs up to the service team, they are incredibly patient~
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Price per night from:PKR 35,992
Posted on Aug 10, 2025|Deluxe Room, 1 King Bed
Guest UserWe had an amazing stay at Sheraton!From the moment we arrived, Janat and the other staff were incredibly friendly and attentive, making us feel right at home. The rooms were spotless, spacious, and beautifully decorated, with all the amenities we needed for a comfortable stay. The location was perfect—close to major attractions and great restaurants. My kids especially loved the breakfast buffet😁
Overall, I highly recommend Sheraton to anyone looking for a relaxing and enjoyable stay. We’ll definitely be coming back!
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Price per night from:PKR 27,523
Posted on Aug 21, 2025|Superior King Room With 1 Kingsize Bed
ChangzhoutingdingruchangThe Novotel generally had a decent atmosphere, and the breakfast buffet was quite extensive. However, they don't offer valet parking, and the hotel's WiFi was really poor – internet access was very slow and difficult to connect to.
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Price per night from:PKR 20,673
Posted on Dec 26, 2025|Standard Double Room
Natalia_ekbThe staff were friendly and polite. We needed to extend our stay, and they managed to find a solution even though there were almost no rooms available. The room was spacious and clean. It was quiet, and we slept wonderfully. The breakfast buffet was delicious. There's a kettle, fridge, and hairdryer in the room, and they provided an iron upon request. Hot water runs well. It's a 10-minute walk to Ruwi bus station, where you can catch buses to the Emirates, nearby cities, many city routes, and the A1 bus to the airport. There are shops and cafes nearby. There's also a good rooftop pool and a decent gym.
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Price per night from:PKR 8,344
Posted on Jan 1, 2026
Guest User
Had an amazing stay at Raddison Collection. Very clean and a very good location. Staff were very helpful. Breakfast was pretty good with a decent variety. Would recommend.
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Price per night from:PKR 23,994
Guest User
The breakfast was incredibly rich and diverse, and the view of the ocean and beach right outside the window was absolutely stunning! We had a small issue during our stay, but the hotel staff resolved it very quickly. Their service was truly excellent.
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Price per night from:PKR 30,636
Posted on Jan 10, 2026
Natthenutter
I really enjoyed staying here.
My room was spacious & clean.
Great facilities- teas, coffee, body lotion, shampoo, conditioner, bottled water etc replenished daily.
Bed was big and comfy.
Great location- 5-10min walk to cafes/restaurants (some local shops next to the car park).
I relaxed around the pool everyday in the winter sun. Just what I needed.
Staff were friendly.
Breakfast -had a huge variety, cereal, cold meats, cheeses, omletes, pastries, etc
I would recommend this hotel (&would stay here again).
I stayed here from Boxing Day to New year's Eve- they had a decorated an Xmas tree inside & outside the hotel, how fabulous! 😊 Great effort.
I ate/drank at the Irish pub, it was nice enough (typical English food lol)
I'm a female solo traveller i never felt unsafe here, in fact, I was looked after, from going out in the evenings to catching a Yango. Thank you Muscat, Oman 😊
Superb stay
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Price per night from:PKR 17,477
Posted on Jan 7, 2026
Anonymous User
I felt it was worth the price.
The facilities were reasonably clean, so I was satisfied, and the staff were generally nice, so it was fine.
However, there were three things that bothered me.
1. I stayed for two nights, and neither night were there any towels provided, so I had to ask them to bring them each time.
I was surprised as this was the first time that towels had been left behind two nights in a row.
2. The bathroom had a slight sewage smell, which bothered me.
3. I had signed up for a tour, and was meeting someone in the lobby, where I was approached by someone pretending to be from a tour company. I eventually realized it was a fake, but the woman at the front desk had seen the whole thing (and even talked to me), and instead of scolding me, she continued to talk to me in a friendly manner.
The way I was approached was
”Are you signing up for a tour?”
When I answered ”Yes,” the scammer asked me,
”Are you going to Nizwa? I'm the tour driver. How much is the tour?”
Even though I said I had already paid, the scammer asked me how much it cost and insisted on taking me there.
Please be careful if you are staying here.
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Price per night from:PKR 15,360
Posted on Sep 30, 2026|Standard King Room
Guest UserExcellent location, good environment, facilities are old and others are very good, breakfast is quite rich, SPA is also very good
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Price per night from:PKR 10,503