Aerotel Muscat - Airport Transit Hotel Reviews

Response from Property: Dear Valued guest, Greetings of the day!We would like to thank you for taking time and sharing your valuable feedback, regards to your stay at Aerotel Muscat, and appreciating our overall atmosphere, which has served you the best of experiences, during your stay with us. We take your feedback very seriously, as we rely on you, our valued guest, to tell us how we are doing and how we could better meet your needs. The mentioned issue has greatly alarmed us, and please be assured the incident will be reviewed extensively and further enhancement will be carried out by Operations Department.Our entire team here, are looking forward to serve you and your loved one soon in near future. Thanks & RegardsAerotel Muscat- Team.

Response from Property: Dear Valued Guest, Your willingness to share your thoughts is much appreciated.Your likes to our overall hotel product, and finding us convenient for stay during your transit duration at Muscat Airport. We have shared your feedback with Operations Department so that an internal review could be carried out. Customer feedback is what we rely on to continually enhance our standards and your suggestions have enabled us to know more what you, our guest, needs from us, so we could better meet your expectations. Kindly choose us again and we will try our utmost to make your stay more enjoyable. Thanks & Regards, Aerotel Muscat- Team.

Response from Property: Dear Valued Guest, Thank you very much for highlighting your experience with us. We take your feedback very seriously, as we rely on you, our valued guest, to tell us how we are doing and how we could better meet your needs. The mentioned issue has greatly alarmed us, and please be assured the incident will be reviewed extensively and further enhancement will be carried out by Operations Department.We will ensure we work hard to improve our service standards, so your next stay with us will be a truly memorable one. Thanks & regardsAerotel Muscat- team.

Response from Property: Dear Valued Guest,Thank you very much for highlighting your experience with us, regards to your stay at Aerotel Muscat.We are thrilled to hear that you found the hotel beautiful and the staff friendly. It is always our aim to ensure our guests enjoy clean and comfortable rooms during their stay. Your supportive high digits score is really of greatest value and will keep us motivated all the time.We will certainly look forward to welcoming you back in the near future.Thanks & RegardsAerotel Muscat-team.

Response from Property: Dear Valued Guest, Foremost, thank you for choosing to stay at Aerotel Muscat. We deeply regret to lose and opportunity to serve you with delightful experience.Please note that Property Location, FAQs, as well as mandated to avail facilities pages are well updated in all our reservation channels, for guest comfort, just below the hotel Images.Kindly note our cancellation policy clearly states that free reservation cancellations can only be made within a certain time frame, unfortunately at this case, we are unable to grant your request for free cancellation. Kindly contact trip.com representative for further assistance. We Request you to choose us again in near future.Thanks & Regards, Aerotel Muscat- Team.

Response from Property: Dear Valued guest, Your willingness to share your thoughts is much appreciated, regards to your stay Aerotel Muscat.We would like to thank you for your high digit score towards our best of products and services, that we cater to all our guest, really motivate us to serve them delightfully and make their travel better all the time. Please note our Property Locations, FAQ’s Mandates to avail facilities pages are well updated in all our reservation channels for our guest comfort.Kindly choose us again and we will try our utmost to make your stay more enjoyable. Thanks & Regards, Aerotel Muscat- Team.

Response from Property: Dear Tina, Thank you for choosing to stay at Aerotel Muscat, and sharing your valuable feedback to us, post departure. Please note that your highlights are important to us, as through your thoughtfulness, we will be able to improve and retain our best of services and Product, to ensure all our guest enjoy their stay to the fullest. Your responses also, motivate all of us to serve our guest with the best of experiences, through their transit stay. We will look forward to serve you soon in near future, along with your loved ones. Thanks & regardsAerotel Muscat- team.

Response from Property: Dear Geery, Thank you very much for highlighting your experience with us, regards to your stay at Aerotel Muscat.We are thrilled to hear that you found the hotel beautiful and the staff friendly. It's always our aim to ensure our guests enjoy clean and comfortable rooms during their stay.We have noted down your feedback regards to TV, however please note post receiving your feedback we have checked and found that the TV was under well working conditions. Kindly note we do provide special assistance, as how to operate, on guest request, if needed for. We certainly look forward to welcoming you back in the near future.Thanks & RegardsAerotel Muscat-team.

Response from Property: Dear Valued gest, It was and will always be our pleasure to welcome you at our Aerotel Muscat.Thank you so much for sharing your valuable feedback, and updating us that we meet your expectation in serving you with the best pf experiences by our product and services. We look forward to welcoming you back in the near future and we will try our utmost to make your stay more enjoyable. Thanks & regards, Aerotel Muscat- team.

Response from Property: Dear Valued guest, Thank you so much for choosing to stay at Aerotel Muscat and finding our overall Product and services to the best of convivence to your stay. Your supportive feedback with high digit scores is really motivation to all our team members, where they put their best foot forward in rendering our guest with the best of product and services. We look forward to welcoming you back soon and we will try our utmost to make your stay more enjoyable. Thanks & Regards, Aerotel Muscat- Team

Response from Property: Dear Valued guest, Your willingness to share your thoughts is much appreciated. Kindly note all below details are well updated in all our reservation channels for guest comfort, along with the name of hotel as: - Aerotel Muscat- Airport Transit Hotel. Moreover airlines operations are not under our control, and last minute cancellation will be a bit challenging.a) We are located post immigration in departure terminal, @ level-5, inside Airport building.b) Onwards valid boarding pass is mandatory to avail hotel facilities as per authority’s requirement. c) Do connect to concern Airlines representative for baggage handling, as we as hotel partner, does not involve in luggage operations.We hope that your experience is not affected and you will choose us again in near future where we will make your stay memorable.Thanks & Regards, Aerotel Muscat.

Response from Property: Dear Valued guest, Foremost, thank you so much for choosing to stay at Aerotel Muscat, and finding us meeting your expectation , with our overall product and services. Your valuable feedback really motivate our entire team to put their best foot forward in reding all our guest with the delightful experiences. As a brand Aerotel -we don't believe in sending our guest empty stomach, for nest destination flight, and we look froward to serve our guest with courtesy. Looking forward to serve you and your loved one soon in near future. Thanks & Regards,Aerotel Muscat- team.

Response from Property: Dear Valued guest, Foremost, thank you so much for choosing to stay at Aerotel Muscat, and sharing your valuable feedback regards to your stay with us. Your findings on our high standards cleanliness, and room being well equipped and big enough, for your stay, was shared among team of housekeeping to encourage their effort, in meeting our guest's expectations. We look forward to welcoming you back in the near future and we will try our utmost to make your stay more enjoyable. Thanks & Regards,Aerotel Muscat- team.

Response from Property: Dear Mohammed, Thank you very much for highlighting your stay experience with us.We would like to thank you for your high digit score towards our best of products and services, that we cater to all our guest, really motivate us to serve them delightfully and make their travel better all the time. Please note your deep concern regards to improvement is taken under consideration and shared with head chef, to ensure improvement. Please note that we do serve additional dishes freshly made directly from live kitchen on guest demand.Kindly choose us again and we will try our utmost to make your stay more enjoyable. Thanks & Regards, Aerotel Muscat- Team.