Na Lotus Hotel, A Luxury Collection Hotel, Nanning Reviews
Na Lotus Hotel, A Luxury Collection Hotel, Nanning
Floor 63-80, Tower A, Logan Century Building, No. 8 Zhongjian Road, Qingxiu District, Nanning, Guangxi, ChinaView Hotel Details
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Na Lotus Hotel, A Luxury Collection Hotel, Nanning Guest Reviews
4.8/5
Excellent
2301 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2301)
Positive reviews(2256)
Reviews with photos/video(930)
Delicious breakfast(238)
Friendly front desk staff(160)
Large rooms(120)
Loved the night views(87)
Luxurious(63)
Great swimming pool(45)
Delicious buffet(38)
Negative reviews(45)
CE 99
Superior City-view King
Stayed in Aug 2024
Business travellers
21 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Excellent hotel. Beautiful, one of the best hotels in Nanning. Location is fantastic
Response from Property: 尊敬的貴賓,您好!衷心感謝您的蒞臨並花費寶貴時間撰寫評論,您對酒店的滿意與支持對我們來説十分重要,我們已經和團隊分享。感謝您對酒店的肯定,酒店會再接再勵,不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住,祝您生活愉快!【作為萬豪國際集團旗下豪華酒店品牌之一,豪華精選(The Luxury Collection®)品牌遍佈全球超過35個國家和地區,120多家備受矚目的酒店及度假酒店,是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合
Shibu Kalayil
Superior City-view Twin
Stayed in Nov 2024
Family
32 review
5.0/5
Outstanding
Posted on Feb 24, 2025
One of the finest hotel I stayed in China over the past 15 years. Everything was top notch. Be it interior decor, facilities, breakfast etc with breathtaking views of city skyline.
Response from Property: 尊敬的貴賓,您好!衷心感謝您的蒞臨並花費寶貴時間撰寫評論,您對酒店的滿意與支持對我們來説十分重要,我們已經和團隊分享。感謝您對酒店設施以及早餐出品的肯定,我們會再接再勵,不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住,祝您生活愉快!【作為萬豪國際集團旗下豪華酒店品牌之一,豪華精選(The Luxury Collection®)品牌遍佈全球超過35個國家和地區,120多家備受矚目的酒店及度假酒店,是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
Guest User
Superior City-view King
Stayed in Apr 2024
Solo travellers
4 review
4.0/5
Very Good
Posted on Jun 5, 2024
Here is a concise, positive review for an overnight stay at the Na Lotus Hotel, A Luxury Collection Hotel in Nanning:
Luxurious Overnight at the Na Lotus Hotel
I had the pleasure of staying at the Na Lotus Hotel, A Luxury Collection Hotel during my recent visit to Nanning, and it exceeded all of my expectations. From the moment I stepped into the grand lobby, I was struck by the hotel's elegant, modern design and attentive staff. My room was spacious and beautifully appointed, with high-end furnishings, a large comfortable bed, and stunning views of the city skyline. The hotel's amenities, including the expansive fitness center and serene spa, allowed me to fully relax and unwind. The on-site dining options were also superb, with creative dishes showcasing local Guangxi cuisine. Overall, my stay at the Na Lotus Hotel was a true luxury experience, and I would highly recommend it to anyone seeking an exceptional overnight in Nanning.
Response from Property: Dear guest,We sincerely appreciate your visit and the valuable time you took to write a review. We are deeply honored by your high praise for our hotel's design, facilities, equipment, and the service provided by our staff. We will continue to strive and optimize our services to ensure that every guest enjoys a high-quality stay. We eagerly wait your return.Thank you again for your patronage and kind words. We hope to exceed your expectations in the future.Loyalty Executive
CHAN
Superior City-view King
Stayed in Jan 2024
Business travellers
2 review
2.5/5
Posted on Mar 24, 2024
We stayed at Na Lotus Hotel on Feb14,2024。Why we didn't accept Two Glasses Cocktail during us stay that date?That night we went up to the 80th floor. The waitress told us to come back tomorrow (next date Feb15).
Tonight was not accepted and she told us . If we sit by the window, we have to pay 500 yuan we can sit down! So how do hotel services charge? I paid more than 2,000 RMB for one night. Will we book again for next time ? It turned out to be a scam! When i booked a hotel online, The Trip web site showed up that can use this ticket for accommodation that night . I didn't understand why did you post it up on the trip web site ???
Response from Property: Dear guest,Good morning and thank you sincerely for choosing to stay at the Na Lotus Hotel, a Luxury Collection Hotel Nanning, and taking the time to write a review. We deeply apologize for the series of inconveniences you encountered during your experience at our 80th floor Sky Lounge. Your feedback is extremely important to us, and we take it seriously.We will immediately address the issues you raised, make necessary corrections, and enhance our training to ensure that similar situations do not occur again. We hope that you will see our progress during your next visit, and we will be committed to providing you with exceptional service.Thank you for your understanding and support. We look forward to welcoming you back soon.
Wongchaiyaphum
Superior City-view Twin
Stayed in Dec 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Good location, hight quality to stay and good cleanliness. There also have lounge at 80th floor.
Response from Property: 尊敬的貴賓,您好,衷心感謝您選擇下榻南寧龍光那蓮豪華精選酒店,並花費寶貴時間撰寫評論。感謝您對酒店給予的肯定,酒店會再接再勵,不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住,祝您生活愉快【作為萬豪國際集團旗下豪華酒店品牌之一,豪華精選(The Luxury Collection®)品牌遍佈全球超過35個國家和地區,120多家備受矚目的酒店及度假酒店,是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
andycody
Superior City-view Twin
Stayed in Mar 2024
Other
9 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The service attitude is very good. The staff are polite and friendly. They respond quickly to customer requests👍🏻On one occasion, the air conditioner in the room I originally stayed in could not meet my requirements. After reporting to the front desk, staff responded within 10 minutes. They arranged a fully air-conditioned room for me, and it was almost midnight. I really appreciate and appreciate the hotel staff for behaving responsibly and resolving issues for guests. It should be noted that many hotels often experience insufficient air conditioning, but this can be resolved within a short period of time after response. Not every hotel can do this👍🏻Later, I also received many calls from hotel staff to apologize, which made me feel embarrassed😅
Response from Property: Dear guest,Thank you so much for your valuable feedback! We are thrilled to hear that you had a positive experience with our service attitude and staff. It's our pleasure to provide polite and friendly service to all our guests.We are especially glad that you mentioned our prompt response to your request. It's our responsibility to ensure that our guests are comfortable and satisfied during their stay. We appreciate your understanding and patience while we arranged a fully air-conditioned room for you, even though it was almost midnight. Once again, thank you for your recognition and support. We look forward to welcoming you again in the future and providing you with an even better experience.Best regards,Shmily CenFront Office Manager
Peter
Superior City-view King
Stayed in Mar 2024
Family
7 review
4.0/5
Very Good
Posted on Apr 4, 2024
Overall, I thought the place was pretty good. Everyone there was helpful and nice. The room was clean, however starting to show its age. Some of the tiles grout are gone, and u can see gaps. The gap between the carpet and the tile needs to be sealed or covered. Biggest downer was my kid had a stomachache after having their breakfast. She felt better after she vomit. The hotel personnel did come to check up and brought her some porridge, milk and fruit, but she didn’t eat any. Next day we only used the breakfast for their coffee. I did use their pool. Wish it was a little warmer.
Response from Property: Dear Guest,Thank you for taking the time to provide us with your feedback. We truly appreciate your honest opinions about our hotel.Firstly, we are delighted that you found our staff helpful and friendly. Creating a warm and welcoming environment is always our top priority, and we are glad that you recognized our efforts.Regarding the room facilities, we are sorry to hear about the issues you encountered. We will immediately inspect and repair any damage to the tiles and ensure that the gap between the carpet and the tile is properly sealed or covered. We strive to maintain the cleanliness and integrity of our rooms, and we apologize for any inconvenience this may have caused.We are deeply sorry to hear about your child's stomachache after breakfast. We take food safety very seriously and will investigate this matter promptly to ensure it does not happen again. Thank you for acknowledging the care and attention our staff showed during this time, even though your child was unable to eat. We will continue to strive to improve our dining experience.Concerning the temperature of the swimming pool, we will consider adjusting it to provide a more comfortable swimming experience.Once again, thank you for your feedback. We are committed to continuously improving our service quality and providing an exceptional stay for our guests. If you have any further questions or concerns, please feel free to contact us.Sincerely,
Guest User
Collection King
Stayed in Aug 2023
Business travellers
1 review
4.7/5
Amazing
Posted on Sep 27, 2023
This trip is a bit rush, therefore we hv not much time to make use of the facilities. I've tried the oil massage at the 77th floor Spa, the massage was only average with the amount they are charging. Will not visit the Spa again.
We have no chance to have meals at the hotel restaurants but we surely hope to try out the hotel complimentary breakfast which was offered free to the hotel guests at a different period after my bookings.
Not to forget, all the staffs at the front desk were extremely helpful and patient with the guests. It was a nice stay.
Response from Property: 尊敬的貴賓,您好,衷心感謝您選擇南寧龍光那蓮豪華精選酒店,並花費寶貴時間撰寫評論。感謝您對酒店員工服務所給予的肯定,酒店會再接再勵,不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住,祝您生活愉快! 【作為萬豪國際集團旗下豪華酒店品牌之一,豪華精選(The Luxury Collection®)品牌遍佈全球超過35個國家和地區,120多家備受矚目的酒店及度假酒店,是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
Zhugulinuoza
Superior City-view King
Stayed in Jul 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Levie queena anna
Response from Property: 尊敬的貴賓,您好!衷心感謝您的蒞臨並花費寶貴時間撰寫評論,您對酒店員工服務的滿意與支持對我們來説十分重要,我們已經和團隊分享。感謝您對酒店的肯定,酒店會再接再勵,不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住,祝您生活愉快!【作為萬豪國際集團旗下豪華酒店品牌之一,豪華精選(The Luxury Collection®)品牌遍佈全球超過35個國家和地區,120多家備受矚目的酒店及度假酒店,是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
Di
Superior City-view King
Stayed in Oct 2023
Couples
7 review
4.7/5
Amazing
Posted on Nov 13, 2023
Perfect stay. Will recommend easily for anyone.
Response from Property: 尊敬的貴賓,您好,衷心感謝您選擇下榻南寧龍光那蓮豪華精選酒店,並花費寶貴時間撰寫評論。感謝您對酒店給予的肯定,酒店會再接再勵,不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住,祝您生活愉快【作為萬豪國際集團旗下豪華酒店品牌之一,豪華精選(The Luxury Collection®)品牌遍佈全球超過35個國家和地區,120多家備受矚目的酒店及度假酒店,是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
Guest User
Superior City-view King
Stayed in Sep 2023
Couples
19 review
5.0/5
Outstanding
Posted on Nov 8, 2023
Best hotel in Nanning
Response from Property: 尊敬的貴賓,您好,衷心感謝您選擇下榻南寧龍光那蓮豪華精選酒店,並花費寶貴時間撰寫評論。感謝您對酒店所給予的肯定,酒店會再接再勵,不斷朝着“為旅客留下珍貴難忘的回憶”這個目標前進。期待您的再次入住,祝您生活愉快!【作為萬豪國際集團旗下豪華酒店品牌之一,豪華精選(The Luxury Collection®)品牌遍佈全球超過35個國家和地區,120多家備受矚目的酒店及度假酒店,是一系列提供獨特地道體驗、為旅客留下珍貴難忘回憶的精選酒店與度假酒店的集合。】
Goodgirlgoto heaven
Superior City-view King
Stayed in Feb 2025
Couples
5 review
5.0/5
Outstanding
Posted on Mar 11, 2025
It was a great stay. I felt at home from the moment I got off the bus. The lobby is on the 80th floor, which is very nice.
Looking down from the sky, you can see the whole Nanning. When checking in, I got the enthusiastic help of a handsome young man named Allen, who quickly solved the problem and added a butler service. The online reviews say the service is good, and the actual test is really good.
The room was also a big surprise. It was big enough and luxurious enough. The toiletries were all good brands with pleasant fragrance. The Tiffany blue color scheme also won my heart. Welcome fruits and capsule coffee machines are available. Outside the window is the verdant Qingxiu Mountain. This is definitely the only choice when visiting Nanning.
Must be super praise👍👍👍
Original TextTranslated by Google
6/11
Response from Property: Dear distinguished guest, hello! Thank you very much for your visit and taking your precious time to write a review. Your satisfaction and support for the hotel are very important to us, and we have shared it with the team. Thank you for your affirmation of the hotel's hygiene and service. We will continue to work hard and continue to move towards the goal of "leaving precious and unforgettable memories for travelers." Looking forward to your stay again, I wish you a happy life! [As one of the luxury hotel brands under Marriott International, The Luxury Collection® brand is spread over more than 35 countries and regions around the world, with more than 120 highly anticipated hotels and resorts. It is a collection of selected hotels and resorts that provide unique authentic experiences and leave precious and unforgettable memories for travelers. 】
Guest User
Superior City-view Twin
Stayed in Feb 2025
Family
9 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Hygiene: Very clean
Environment: Very good
Service: Great
Facilities: Very good for taking photos
Stayed on the 66th floor, it was foggy in the morning, and you can overlook the entire city at night🌃. I will choose to come here next time. I originally wanted to book Shangri-La, but there were no rooms there, so I chose Nalian
Dining discount with room card: No
Original TextTranslated by Google
6/9
Response from Property: Dear distinguished guest, hello! Thank you very much for your visit and taking the time to write a review. Your satisfaction and support for the hotel are very important to us, and we have shared it with the team. Thank you for your affirmation of the hotel. We will continue to work hard and move towards the goal of "leaving precious and unforgettable memories for travelers." Looking forward to your stay again, I wish you a happy life! [As one of the luxury hotel brands of Marriott International, The Luxury Collection® brand is spread over more than 35 countries and regions around the world, with more than 120 highly anticipated hotels and resorts. It is a collection of selected hotels and resorts that provide unique authentic experiences and leave precious and unforgettable memories for travelers. 】
Midiexiang2019
Superior City-view Twin
Stayed in Feb 2025
Family
14 review
5.0/5
Outstanding
Posted on Mar 8, 2025
The hotel has an excellent location, only a 10-minute drive from Qingxiu Mountain. Shengtiandi, a popular check-in spot in Nanning, is right next to it. The hotel is worthy of being one of the top five-star hotels in Nanning. The lobby is on the 80th floor. Take an elevator to the guest rooms. The view is great and the privacy is very good. It's very quiet and no one comes to disturb you. It's just that the delivery robot is slow.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your visit and taking the time to write a review. Your satisfaction and support for the hotel are very important to us, and we have shared it with the team. Thank you for your affirmation of the hotel. We will continue to work hard and move towards the goal of "leaving precious and unforgettable memories for travelers." Looking forward to your stay again, I wish you a happy life! [As one of the luxury hotel brands of Marriott International, The Luxury Collection® brand is spread over more than 35 countries and regions around the world, with more than 120 highly anticipated hotels and resorts. It is a collection of selected hotels and resorts that provide unique authentic experiences and leave precious and unforgettable memories for travelers. 】
Guest User
Superior City-view Twin
Stayed in Jan 2025
Family
14 review
5.0/5
Outstanding
Posted on Feb 25, 2025
The room is big enough and the view outside the window is wide. The environment is good and the service is good. The breakfast is very satisfactory, with plenty of fruits and all kinds of Guangxi rice noodles, which taste very good. The location of the hotel is also good, not far from Vientiane City, and it is very convenient to go shopping.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your visit and taking the time to write a review. Your satisfaction and support for the hotel are very important to us, and we have shared it with the team. Thank you for your affirmation of the hotel. We will continue to work hard and move towards the goal of "leaving precious and unforgettable memories for travelers." Looking forward to your stay again, I wish you a happy life! [As one of the luxury hotel brands of Marriott International, The Luxury Collection® brand is spread over more than 35 countries and regions around the world, with more than 120 highly anticipated hotels and resorts. It is a collection of selected hotels and resorts that provide unique authentic experiences and leave precious and unforgettable memories for travelers. 】