To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service4.1
Cleanliness4.2
Filter by:
Sort by:
All Reviews(41)
Positive reviews(41)
Reviews with photos/video(2)
Magnus Tan
Standard Semi Double Room Non smoking
Stayed in Apr 2024
Solo travellers
7 Reviews
4.5
/5
Great
Posted on Apr 24, 2024
It was one of the only hotels in town and they offered more amenities in the room than similar hotels in larger cities! My double room had a safe for a start and free coffee was available in the lobby. English skills of the staff were also surprisingly decent, I’ve been told foreign tourists do come to this remote part of Hokkaido, which is nice to hear. Mystays have several branches around Hokkaido, worth consideration even if they command a slight price premium.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Nayoro.Thank you again for your feedback. All the staff are very happy to hear that you had a comfortable stay. We will continue to strive to improve our services, so when you come to Nayoro again, please choose our hotel. We are looking forward to your next stay with us.HOTEL MYSTAYS NAYORO
Response from Property: Thank you for staying at Hotel Mystays Nayoro this time.All the staff are very happy to see that you were able to spend a comfortable time during your stay.We are very humbled to receive so many compliments.The breakfast menu varies depending on the day, and the menu changes little by little according to the season and events.We will continue to strive to improve our services without being satisfied with the words of our customers.If you come to the area again, please use our hotel.We are looking forward to seeing you again.Thank you for your review.Hotel Mystays Nayoro
Response from Property: Thank you for staying at HOTEL MYSTAYS NAYORO.We apologize for not being able to provide you with a satisfying breakfast.We will consider reviewing the menu and display.All the staff will strive to improve the service.We look forward to seeing you again.Last but not least, thank you for taking the time out of your busy schedule to post a review.
Stayed overnight while participating in a marathon. Correspondence of the front desk is kind. Breakfast was served from 6:30 and was good for runners. It was a business hotel with a hot spring bath that I would like to use again.