Best Western Premier Empire State Hotel Guest Reviews
4.6/5
Great
136 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(136)
Positive reviews(133)
Reviews with photos/video(36)
Awesome stay(51)
Great location(39)
Clean and tidy(31)
Convenient location(22)
Great value for money(11)
Easy to get around(10)
Small room size(9)
Friendly front desk staff(9)
Negative reviews(3)
Zhengshijiangnanhaofengjing
Larger 2 Double Room Accessible Mobility Accessible Communication Bathtub Mini Fridge Non Smoking
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 21, 2024
It is the best hotel in which I live in New York. Clean and comfortable, nice Indian boss and staff, considerate service.
Anonymous User
Standard Room, 2 Double Beds, Non Smoking
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
good good good good
Andy109
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 9, 2024
highly recommended hotel in NYC
Flyingdumboo
Standard Room, 1 King Bed, Non Smoking
Stayed in Nov 2023
Travel with friends
27 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Good service. Clean room. Value for money. One tier better than the best westerns in my country
Guest User
Standard Room, 1 King Bed, Non Smoking
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 20, 2024
the position is very good near to the emperir building only 2 streets about walking 5 minites.and the bed is clean and soft.the receptionists are kind and enthusiastic. an excellent experience
Guest User
Standard Room, 1 King Bed, Non Smoking
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 28, 2023
We had a lovely stay. The room was excellent, very clean with a wonderful view. Comfortable bed and pillows. The hotel was very close to Empire State, lots of transportation ways including Penn Station. We loved it and definitely will be back again.
Viktoryia
Standard Room, 1 King Bed, Non Smoking
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Great place for the price and location. Tge personnel is friendly and polite. I recommend this place. Everything is nearby: restaurants, shops, train and bus stations. I traveled with my 6-year-old son, and it was absolutely safe.
Guest User
Standard Room, 2 Double Beds, Non Smoking
Stayed in Nov 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Unlike the outdated Manhattan hotel. This Premium Best Western is modern and clean with friendly staff.
KS
Standard Room, 1 King Bed, Non Smoking
Stayed in Feb 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Good Experience, would book again. Overall, value for money hotel.
Jaebeom
Standard Room, 1 King Bed, Non Smoking
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Clean, easy to check in/out, close to Manhattan K town. Also provided baggage drop off.
Hannah Ee
Standard Room, 2 Double Beds, Non Smoking
Stayed in Nov 2022
Business travellers
10 review
3.7/5
Posted on Nov 8, 2022
The double room was a bit small, if you are carrying a big luggage there is no space to open it at all. Good thing I was alone, so I had one bed where I an prop my luggage on and open it on the bed. There was also a moldy smell when I entered the room (the toilet is directly where you entered). Also if you get a room next to the lift, you will be able to hear the lift (I was awaken by the lift every night). Note: you will also be able to hear your neighbours if they speak just slightly louder than usual, and when the door slams close it is really loud.
Guest User
Standard Room, 1 King Bed, Non Smoking
Stayed in May 2023
Solo travellers
3 review
5.0/5
Outstanding
Posted on May 15, 2023
The staffs at front are very kind and friendly! But the heater didn’t work. Everything is ok tho!