Jalan Hang Lekiu, Sambau, Nongsa Batam, Riau Islands 29465, IndonesiaView hotel details
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Guest Reviews of Nongsa Point Marina
7.8/10
Good
157 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities7.5
Service7.9
Cleanliness7.8
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All reviews(157)
Positive reviews(145)
Reviews with photos/video(67)
Awesome stay(33)
Clean pool(13)
Great swimming pool(13)
Quiet & comfortable(13)
Has facilities for children(6)
Nice sea view(6)
Family activities available(6)
Too many mosquitoes(6)
Negative reviews(12)
Guest User
Deluxe Seaview Room
Stayed in Jul 2026
Solo traveller
4 reviews
10/10
Outstanding
Posted on Aug 11, 2026
Nongsa point marina have beach area and connect to batam view, you can walk away to explore all area
Guest User
Three Bedroom Apartment
Stayed in Jun 2026
Family
1 reviews
9.0/10
Great
Posted on Jul 16, 2026
We enjoyed our stay at Nongsa Point Marina, and the kids loved their holiday too. However, the apartment we rented was quite a distance from the swimming pool since the resort is so spread out. The view from the front of the apartment was beautiful, with bougainvillea flowers, and the natural surroundings felt cool and refreshing due to the many trees.
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Anonymous User
Three Bedroom Chalet
Stayed in Jun 2026
Travelling with friends
2 reviews
2.0/10
Posted on Jul 13, 2026
This is super horrible chalet! Everything was suck! Dirty environment, dirty facilities, dirty bed, spoil door...we are booking 3d2n but due to terrible stay experience! 2nd day we are immediately check out and leave this chalet!
Guest User
Deluxe Garden View Room
Stayed in May 2026
Other
22 reviews
10/10
Outstanding
Posted on Jul 22, 2026
Like always, a warm blanket. Service is perfect, i love the people. I will be returning for sure
Anonymous User
Deluxe Garden View Room
Stayed in May 2026
Business traveller
6 reviews
6.5/10
Posted on Jun 7, 2026
Outdated rooms. Facilities inside the room needs to be upgraded.
Mainly for business travel needs as it's near to my office.
Decent breakfast.
Low occupancy the breakfast is provided as ALA carte buffet.
Response from Property: Dear Guest,Thank you for sharing your feedback about your stay with us. We apologize for the outdated rooms and appreciate your suggestions for upgrades, particularly for business travel needs. We'll take note of your input and work towards enhancing our facilities. Glad to hear the breakfast was decent, and we'll continue to offer the à la carte buffet, especially during low occupancy periods.Best regards,ZulkadriExecutive Assistant ManagerNongsa Point Marina
Ms Mae Castillon
Deluxe Garden View Room
Stayed in Apr 2026
Couple
9 reviews
7.0/10
Posted on Jun 1, 2026
Resort is nice
Staff are accommodating
But lack of communication
And Buffet is very in adequate and not organise very well plus the Island bar server's was very bad Our food was delayed 1 hour without explanation and not worth to wait Sorry this is base on our experience
But the Transportation staff is very accommodating and quick to help us to move in between resort.
Will definitely plan to visit again -Hopefully the areas that needs improvement will be improve
Response from Property: Dear Ms Mae Castillon,Thank you for sharing your candid feedback about your stay at Nongsa Point Marina. We're glad you found the resort nice and our staff accommodating, especially the transportation team. Sorry to hear about the lack of communication, buffet issues, and poor service at the Island Bar 🍴. We apologize for the 1-hour food delay without explanation - that's unacceptable. We'll investigate and address these areas.Glad to hear you'll plan to visit again. We appreciate your honesty and will work on improving the highlighted areas.Best regards,ZulkadriExecutive Assistant ManagerNongsa Point Marina
Mr. Chin Best
Deluxe Garden View Room
Stayed in Apr 2026
Couple
52 reviews
8.0/10
Very good
Posted on Jun 1, 2026
the hotel is a good option for you who’s looking for a good sea view and calm vibe.
Response from Property: Dear Mr. Chin Best,Thank you for considering Nongsa Point Marina for your stay. We're glad you appreciate the sea view and calm atmosphere. If you'd like to share more about your experience or have any specific suggestions, please feel free to let us know. Your feedback is valuable to us.Best regards,ZulkadriExecutive Assistant ManagerNongsa Point Marina
Guest User
Deluxe Seaview Room
Stayed in Mar 2026
Family
3 reviews
6.5/10
Posted on Apr 14, 2026
Just stay in room rest and go lobby only ,nothing can do or play in night..
Food price is high,and the couple set seafood is not fresh... Very dissapointed...
Tholkappian
Two Bedroom Chalet
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 10, 2026
Good and comfortable with booking.
6/18
Tumi_
Deluxe Seaview Room
Stayed in Mar 2026
Travelling with friends
29 reviews
9.0/10
Great
Posted on Apr 14, 2026
Service and hospitality was top tier. It’s relatively 30+ year old resort but it is maintained quite well. Location wise it really depends. If you’re just looking to chill at the hotel and the beach with family, it’s a good option. But if you’re looking for night live, cafes and restaurants which most of them are near the city, this hotel is around 30-40 minutes away. The rest are all good.
Guest User
Deluxe Garden View Room
Stayed in Feb 2026
Family
10 reviews
9.0/10
Great
Posted on Mar 20, 2026
We stayed for 3 nights.
Some mixed feelings about the hotel, but happy overall.
Positives:
- Very friendly and helpful staff
- Lovely location
- Free pick up from the ferry terminal
- We were upgraded to two sea-view rooms (only paid for one upgrade and one free) because our family and children needed two conjoined rooms.
- Requested a late check out and given one extra hour.
- Rooms were good and had all the basic amenities
- Great pool
- Good rates
Some negatives
- Breakfast was kinda disappointing. On our first morning, there wasn’t even a buffet spread. Instead we were given menus without many options to order from. I guess they didn’t have enough guests to warrant preparing a breakfast buffet. But the buffets returned for the next days. Again, basic options without too many choices. Expected a bit more, but can’t complain too much for the price.
- Water from the bathroom often leaked out into the bathroom, leaving the entire floor often wet.
- Lots of mice running around loudly in the attic.
Overall, 4.5/5 experience. Would recommend.
Guest User
Deluxe Garden View Room
Stayed in Jan 2026
Family
14 reviews
3.5/10
Posted on Feb 23, 2026
I visited there with my child during Chinese New Year, and it was surprisingly quiet. I unfortunately broke my shoes and asked for help at reception, but they didn’t assist me. It was also surprising that the entire resort didn’t have any needles, glue, or tape. Plus, it was quite far from shops, and the pool water wasn’t very clean.
Erick & Tiffany
Two Bedroom Chalet
Stayed in Dec 2025
Family
2 reviews
8.0/10
Very good
Posted on Feb 4, 2026
Sometime a short vacation is all about the environment but not the service. We select this location due to its unique location and the quietness. The service as reception still consider good and friendly. But the service requesting for mineral water turns into business. Be it a resort or hotel, mineral water should be no cost. The breakfast consider moderate probably not that much guest to prepare too generous or even more variety. Overall still consider good.
Guest User
Deluxe Garden View Room
Stayed in Jan 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Feb 24, 2026
View is best and relaxing bit far from city but that's what makes it beautiful 😍
Anonymous User
Deluxe Seaview Room
Stayed in Jun 2026
Solo traveller
4 reviews
9.0/10
Great
Posted on Aug 5, 2026
I wish the interior of all rooms are the same. But I love their staffs they are accommodating. Food are always good. ♥️