Hotel it. Osaka Shinmachi

Hotel it. Osaka Shinmachi Reviews

Hotel it. Osaka Shinmachi

4 Chome-6-20 Shinmachi, Osaka City, JapanView Hotel Details
Hotel it. Osaka Shinmachi
Hotel it. Osaka ShinmachiHotel it. Osaka ShinmachiHotel it. Osaka Shinmachi
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Hotel it. Osaka Shinmachi Guest Reviews

4.3/5
Very Good
73 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.4
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All Reviews(73)
Positive reviews(68)
Reviews with photos/video(19)
Clean and tidy(23)
Awesome stay(23)
Easy to get around(12)
Great service(11)
Convenient for shopping(9)
Close to metro(8)
Large rooms(6)
Negative reviews(5)
Eik717
Superior Twin Room
Stayed in Apr 2024
Friends
5 review
5.0/5
Outstanding
Posted on May 7, 2024
There is a supermarket below which makes it very convenient. staff also very friendly. im lovin it
Response from Property: Dear guest, Thank you very much for your stay and feedback. We appreciate that you gave us perfect scores in every genre. We will keep working hard to ensure every guest will enjoy “it” and love “it”. We would like to welcome you back soon,Best regards,hotel it.
Anonymous User
Superior Double Room
Stayed in Jan 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 15, 2024
Really nice hotel, spacious and clean! Would definitely come back again
Response from Property: Dear guest, Thank you very much for your stay and feedback. It is such a pleasure to know that you found our guest rooms spacious and clean. Besides that, we are honored to know that you would like to come back to stay at hotel it. again. We are more than happy to welcome you back in the future.Best regards,hotel it.
Lovis
Superior Triple Room
Stayed in Nov 2023
Family
10 review
4.2/5
Very Good
Posted on Dec 10, 2023
The room is big but too bad they put a 3 seater sofa and left no space to open luggage. The beds are comfortable and room is clean. There is a supermarket beside the hotel. No point going for the free pizza voucher as there are better food. The free pizza tasted bad as it was soggy. The paid drinks were good.
Response from Property: Dear guest, Thank you very much for your stay and your feedback. We are happy to know that you were satisfied with our service and cleanliness. We also like to apologize for the inconvenience during your stay. We will take your advice sincerely to make improvements. We hope to welcome you back to hotel it. in the future. Best regards,hotel it.
christielauu
Superior Double Room
Stayed in Feb 2024
Couples
4 review
4.2/5
Very Good
Posted on Feb 28, 2024
At this price range , I would say the hotel facilities and hotel room is above average , quite nice and modern, but the toilet is a bit old school , not recommended
Response from Property: Dear guest, Thank you very much for your stay and feedback. We are thrilled to know that you were satisfied with our facilities and atmosphere. Also, we appreciate your comment regarding the toilet. We will your advise sincerely. We would like to welcome you back soon. Best regards,hotel it.
Guest User
Superior Double Room
Stayed in Jan 2024
Couples
8 review
4.7/5
Amazing
Posted on Feb 6, 2024
The hotel room is big and the facilities is very good. The are supermarket next to the hotel.
Response from Property: Dear guest, Thank you very much for your stay and feedback. It is such a pleasure to know that you were satisfied with our guest rooms and facilities. We look forward to welcoming you again for your next trip to Osaka. Best regards, hotel it.
Guest User
Superior Double Room
Stayed in Jan 2024
Booked for others
4 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Excellent experience hygiene is great
Response from Property: Dear guest, Thank you very much for your stay and feedback. We are glad to know that you had an excellent experience at hotel it. We would like to welcome you back soon. Best regards, hotel it.
Tony122333
Superior Double Room
Stayed in May 2023
Friends
9 review
4.7/5
Amazing
Posted on Jul 16, 2023
Very nice hotel
Response from Property: Dear guest, thanks for your feedback. We are glad to hear that you enjoyed staying at hotel it. We will keep working to make sure that every guest will enjoy staying at hotel it. Hope to see you again in the near future.Best regards,hotel it.
Guest User
Superior Twin Room
Stayed in May 2024
Friends
9 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The hotel is very close to Namba and Shinsaibashi. It is a short walk from the subway station. There is a supermarket downstairs, and there are 711 and drug stores outside. This area is very quiet. Friends who like quietness can really choose here. The front desk staff is also very enthusiastic, and the room size is suitable. . I will choose here again next time.
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Emora
Superior Single Room
Stayed in May 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
Not bad, there are new robes, bath towels, mineral water, tea bags, coffee bags every day, there is a washing machine, but the breakfast is not good, it is all grass leaves and dry old bread... 2200 yen I really regret it
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Shuaidejingdonggongzhu🤴
Superior Double Room
Stayed in Feb 2024
Friends
14 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The location is very good. The hotel is next to the Osaka Nishi District Government Building. It is about a 5-minute walk from Exit 4C of Nishi-Nagahori Station on the Tsurumi Ryokuchi Line. It is two stops away from Shinsaibashi. The room is small and comfortable. The hotel is an independent building and the service is warm. There is a large supermarket downstairs, which is convenient for travel and life.
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Response from Property: Dear customer, thank you for choosing to stay at our hotel among many hotels in Osaka. We are honored to know that you are satisfied with our location and service. We will continue to work hard to bring you a better accommodation experience. If you come to Osaka again for tourism or business, I look forward to your stay again. Thank you! hotel it.
로디
Superior Triple Room
Stayed in Jan 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 14, 2024
Just,,,,Why don't you go to Hotel It,,, It's a really, really good hotel that I want to use again when I come to Osaka again,,,🫶🏻 (I was planning to stay at a different hotel for a few nights during my trip, but there was a problem with my stay and I had to change hotels, so I'll come back again. As good as it is,,) First of all, I really liked the idea of ​​going with the check concept, and I was satisfied with everything from the facilities to the staff service.,,!,!! It was nice to be able to use the lobby comfortably, and I was impressed by the sense of providing towels, water, and gowns even if I requested a no clean room.,,🥲 Above all, the sofa was nice, and it was nice to have mood lighting, an electric kettle (cup ramen is a must!), and a humidifier. The best advantage is that you can store your luggage before and after check-in/out,,,⭐️ Thanks to you, I had a comfortable trip,,,🥹 Lawson is a 1-minute walk away, and it was nice to have a mart right next door. I went there in the evening and there were discount products, so I took advantage of them❤️ The mart employees were nice, and the Hotel It employees were also very nice,!,,!!!🥲 🥲 And in Osaka, there is no hotel with this price in terms of space (width), service, and facilities. If you don't come, you'll regret it. Be sure to come! also,!,!!! I didn't use it, but they gave me a discount coupon that I could use at the lobby restaurant,,,🥹🫶🏻 Good service,,,,❤️ p.s. It was great to have a staff member who could speak English perfectly and a little bit of Korean🫶🏻 I didn't use breakfast, but I plan to use it next time I come!
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6/8
Response from Property: Thank you very much for using our hotel and taking the time to give us such a sincere and positive review. Our staff is all the more happy to hear that you are so satisfied! We will not rest on our laurels and will work harder to provide you with better service. We will continue. Always be happy and have a peaceful day. And... come again.
Anonymous User
Superior Double Room
Stayed in Jan 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jan 16, 2024
The staff are polite and there is no communication barrier. Beautiful facilities and comfortable environment. In terms of travel and late-night snacks, there are subways and various supermarkets near Shadian. If you go a little further, there is a pharmacy, which is very convenient. Overall, the experience is still very good. 👍🏻
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Response from Property: Dear customer, thank you for staying in our hotel this time. I'm glad to know that you are quite satisfied with our hotel's services and accommodation quality. I would also like to express my special thanks to you for giving us a perfect rating. All staff will continue to work hard to continuously improve the quality of accommodation for all travelers. If you come to Osaka again for tourism or business, I hope to have the opportunity to serve you again. Thank you! hotel it.
Alan
Family Connecting Room
Stayed in Jan 2024
Family
7 review
4.2/5
Very Good
Posted on Jan 13, 2024
5 minutes to the subway station. There is a large supermarket downstairs. The carpet in the room is a bit dirty.
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Response from Property: Thank you for staying at our hotel. Thank you very much for your review of our hotel. We will continue to work hard to welcome you again with better service and appearance.
Anonymous User
Superior Double Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
It's right next to the subway station, so it's easy to move around, and most of all, it's close to a large supermarket and a convenience store, so it's nice to have friendly staff and staff who speak Korean. The facilities are nice and clean, so I had a good rest for 4 days. It's a 20-minute walk to Namba, and there's Japan nearby. It was a bit disappointing that there were few restaurants where you could feel the a**osphere, but it was nice that the area around the hotel was quiet and clean.
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Response from Property: Thank you very much for using our hotel and for taking the time to leave your valuable feedback. In order to provide better service to our guests, all of our staff will not be complacent and will continue to make continuous efforts. We hope you always have a happy day!
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
2 review
2.7/5
Posted on Jun 20, 2024
The location is OK. It is two stops behind Shinsaibashi. Exit 4a and go straight and turn a corner. There is a big supermarket next to it, which is very convenient. But after arriving at the subway to Shinsaibashi, you still have to walk a long way inside the station to get to Shinsaibashi. The attitude of the waiter is not enthusiastic, just average. The room type we booked in this hotel is not very big, but it is OK, but the most fatal point is that its curtains are not sunshade curtains, but blinds. It's simply that the room is very bright after 5 o'clock in the summer! I can't sleep at all. I really feel a little exhausted every morning. And the sound insulation is not very good. There is no toothbrush, but there are disposable slippers.
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