Hotel Dans le Coeur Osaka Umeda

Hotel Dans le Coeur Osaka Umeda Reviews

Hotel Dans le Coeur Osaka Umeda

2 Chome-15-23 Sonezaki, Kita Ward, Osaka City, Osaka Prefecture, 530-0051, JapanView Hotel Details
Hotel Dans le Coeur Osaka Umeda
Hotel Dans le Coeur Osaka UmedaHotel Dans le Coeur Osaka UmedaHotel Dans le Coeur Osaka Umeda
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Guest Reviews of Hotel Dans le Coeur Osaka Umeda

8.9/10
Very Good
323 review
Verified reviews
Location9.2
Amenities8.6
Service8.9
Cleanliness8.9
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All reviews(323)
Positive reviews(311)
Reviews with photos/video(86)
Easy to get around(51)
Convenient for shopping(49)
Near shopping area(45)
Comfortable bed(16)
Small room size(16)
Delicious breakfast(9)
Would stay again(7)
Highly recommended(6)
Negative reviews(12)
seraphically
Standard Single Room
Stayed in Mar 2025
Solo travellers
1 review
9.5/10
Amazing
Posted on May 14, 2025
Room was serviceable although a little small but that’s normal in Japan. Everything was clean and usable. All I needed for a 3 night stay. The hotel has a lift that leads to the sprawling Umeda underground passages, so if you’re leaving to take the train, you can head down directly with your luggage. Small flight of stairs just before the underground but not too bad.
Response from Property: Dear Guest,Thank you very much for taking the time to share your feedback.We’re glad to hear that you found your room clean and functional, and that it met your needs during your 3-night stay. As you mentioned, room sizes in Japan can be compact, but we’re happy to know it was comfortable for your visit.We're especially pleased that you found our direct access to the Umeda underground passages convenient, particularly when traveling with luggage. We understand the small flight of stairs can be a slight inconvenience, but we appreciate your understanding.We hope to have the opportunity to welcome you back on your next visit to Osaka.Warm regards, Front Desk Team
Ryan Chan SH
Standard Single Room
Stayed in Oct 2024
Solo travellers
4 review
8.0/10
Very Good
Posted on Nov 27, 2024
I have a very great stay here. Location is good as the walk to the train station is not too far. Many convenient shops nearby and no problem getting food. Great for a solo traveller like me.
Response from Property: Thank you very much sir ,we have you will stay in our hotel next time and have a good day .
Kai Yu Adrian
Triple Room
Stayed in Mar 2025
Family
5 review
9.5/10
Amazing
Posted on Apr 19, 2025
Very good location but it comes with the usual street noises and emergency vehicle sounds into the small hours. Otherwise would have been perfect.
Response from Property: Thank you very much for staying at our hotel. We are honored to hear that you were satisfied with the location. However, we sincerely apologize for the discomfort caused by the noise in the surrounding area. We will take your feedback seriously and use it to improve our future guidance and room layouts. We are very encouraged to hear that everything else was "perfect." All our staff look forward to welcoming you back to our hotel.
Guest User
Standard Twin Room
Stayed in Sep 2024
Family
1 review
9.5/10
Amazing
Posted on Oct 19, 2024
It’s bit far away from Osaka station, but if you figure out the underground way, it’ll be much easier.
Response from Property: Thank you for your stay. We are very happy to hear that you liked our hotel. We hope you will stay with us again next time.
Anonymous User
Standard Single Room
Stayed in Sep 2024
Solo travellers
8 review
10.0/10
Outstanding
Posted on Dec 14, 2024
I had a wonderful experience here. The staff was friendly and helpful, and the check-in process was quick and easy. My room was clean, comfortable, and had everything I needed for a relaxing stay. The hotel is in a great location, close to Umeda Station. Overall, it was a great value, and I would definitely stay here again. Highly recommended!
Response from Property: Thank you for your stay. We are very happy to hear that you liked our hotel. We hope you will stay with us again next time.
Jutharat
Fourth Room
Stayed in Feb 2025
Family
4 review
10.0/10
Outstanding
Posted on Mar 28, 2025
Excellent service, excellent cleaning, friendly staff. The receptionist help me to send the luggage to another hotel city. Convenient transportation, quiet room, feel safety for family with kids to stay here. Very good quality amenities. Many restaurants are around the hotel, seven &I is near the hotel around 10 meters.The picture of the hotel in their website is accurate. Recommend to stay here.
Response from Property: Thank you for your stay. We are happy to hear that you enjoyed our hotel. We hope you will stay at our hotel again next time.
Хіро
Standard Double Room
Stayed in Jul 2024
Solo travellers
6 review
10.0/10
Outstanding
Posted on Oct 20, 2024
They offer a great stay with the added convenience of direct underground access. You can easily reach the hotel from Umeda station without worrying about weather or traffic. The rooms are comfortable, and the location puts you right in the heart of Osaka, perfect for sightseeing and shopping.
Response from Property: Thank you for your stay. We are very happy to hear that you liked our hotel. We hope you will stay with us again next time!
jan96
Standard Double Room
Stayed in Jan 2025
Solo travellers
3 review
9.0/10
Great
Posted on Feb 15, 2025
I had a decent stay at this hotel. The room was a bit dated but still clean and comfortable. The bathroom was clean as well, though the bidet looked somewhat dirty, likely from years of use. The staff weren’t exactly friendly, but they were professional and efficient. One of the staff members could speak Mandarin, which was helpful. The hotel’s location is very convenient, as it’s directly connected to Osaka-Umeda Station through the underground (Exit 7-75 of Whity Umeda - East Mall as pictured). However, navigating the underground passages can be quite confusing, and Google Maps doesn’t work well for underground navigation. The area around the hotel is great, with plenty of restaurants, shopping options, and even a Pokémon Center nearby. Overall, while the hotel isn’t the most modern, it’s a convenient and comfortable choice if you want easy access to Osaka Station for traveling to other cities.
Response from Property: Thank you very much for choosing to stay at our hotel out of the many lodging options available. We would also like to take this opportunity to thank you for taking the time to share your comments with us. We are very honored to receive your compliments on the location of our hotel. We will continue to strive to provide services that satisfy our guests, and we hope that you will consider using our hotel again when the opportunity arises. We look forward to serving you soon. Hotel Dans Le Coeur Osaka-Umeda
Guest User
Fourth Room
Stayed in Oct 2024
Family
10 review
7.5/10
Posted on Dec 4, 2024
it is a bit confusing at first, but after few times of exploring, hotel is not so difficult to find, good location as it is near to the busy area close to Osaka Metro and JR station.
Response from Property: Thank you for your stay. We are very happy to hear that you liked our hotel. We hope you will stay with us again next time.
Khun_Kung
King double room
Stayed in Oct 2024
Couples
3 review
9.5/10
Amazing
Posted on Nov 4, 2024
I reserved the standard double bed and the space is quite small for 2 people but it’s clean and new. The location is near a lot of restaurants, 7-11 and family mart.
Response from Property: Thank you for your stay. We are very happy to hear that you liked our hotel. We hope you will stay with us again next time!
Posheng
Standard Twin Room
Stayed in Sep 2024
Family
9 review
7.0/10
Posted on Dec 29, 2024
Great location and generally clean rooms. However, the front desk staff were not friendly and I have to say, discriminating. I have a Chinese but I grew up in the US. The front desk insisted on speaking Mandarin to me.
Response from Property: 感謝您與我們同住。希望下次再見
Joann
King double room
Stayed in Sep 2024
Couples
10 review
10.0/10
Outstanding
Posted on Nov 1, 2024
Tired exterior but inside modern and fully renovated. Lots of eating places nearby and shopping within easy walking distance.
Response from Property: Thank you for your stay. We are very happy to hear that you liked our hotel. We hope you will stay with us again next time!
Sida
Standard Single Room
Stayed in Mar 2025
Solo travellers
1 review
9.5/10
Amazing
Posted on Apr 6, 2025
Direct access to Umeda station through underground ma
Response from Property: Thank you for your stay. We are happy to hear that you enjoyed our hotel. We hope you will stay at our hotel again next time.
Guest User
Standard Twin Room
Stayed in Sep 2024
Couples
10 review
8.0/10
Very Good
Posted on Dec 3, 2024
Room was very small even though it’s said 18sq.m because the washroom occupied a lot of space
Response from Property: Thank you for your stay. We hope you will stay with us again next time.
Wee Kwang, Stephen
Standard Twin Room
Stayed in Jan 2024
Couples
2 review
9.5/10
Amazing
Posted on Feb 16, 2024
Excellent, frint desk personnel is helpful, bath items was great and suitable for weather conditions, will visit and book again
Response from Property: Thank you very much for your stay.We are very pleased to hear your warm words to our staff.We look forward to having you stay with us again next time.