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Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All Reviews(198)
Positive reviews(194)
Reviews with photos/video(32)
Great service(28)
Clean and tidy(27)
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Awesome stay(24)
Convenient for shopping(15)
Small room size(9)
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Negative reviews(4)
Yumei
Standard Single Room - Smoking
Stayed in Apr 2024
Business travellers
2 Reviews
4.0
/5
Very Good
Posted on Apr 24, 2024
十分です。
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CHUN HSUEH
Standard Double Room - Non-Smoking
Stayed in Apr 2024
Business travellers
3 Reviews
3.5
/5
Posted on Apr 17, 2024
Stayed 2 night but no daily cleaning service, no toilet clean is not acceptable!
Response from Property: We apologize for the inconvenience caused to you.The cleaning service cleans every morning at 10 a.m. if you put a cleaning magnet on itI'm very sorry that I didn't inform you properly. I'll try to check more carefully next time
honghua
Standard Single Room - Non-Smoking
Stayed in Apr 2024
Solo travellers
2 Reviews
3.2
/5
Posted on Apr 18, 2024
The location of the hotel is very convenient, there is an airport bus downstairs
But the hotel's sink has a sewer smell coming up,
Every time I wash my face, the smell comes up,
There is no choice but to book another hotel...
The hotel's facilities are average, and the service attitude is OK^^
The hotel is located opposite the Kintetsu Uehommachi, which is very convenient for Kobe and Shinsaibashi. There are many restaurants and *****tores around, which are convenient for eating and shopping. The room is not small, and it is a good value hotel.
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HuitailangMINI
Business Room - Smoking
Stayed in Mar 2024
Solo travellers
33 Reviews
1.0
/5
Posted on Mar 30, 2024
When checking in she asked me if I smoked? I said No. When I opened the room, a strong smell of cigarette smoke hit my face. I asked the front desk to change rooms and was told that they were all full and I couldn't change them. The attitude was extremely bad. Translator: There won't be any rooms until the sun rises again. Then I put the key in my hand, and the result of the communication with Ctrip customer service was to spray it with air freshener. This is the third hotel in this trip to Japan, and it is also the worst one. It completely ruined my good impression of Japan: The people-oriented service concept, extreme hygiene standards, and advanced technical processing methods are all greatly compromised. Even if it’s a smoking room, you can’t let it smoke and choke people, right? Is this a responsible attitude towards the health of guests? Odors and noises will affect guests' rest. If you can't solve the problem, you can renovate it. This is my sixth time in Japan. I have stayed in no less than a dozen hotels. I have never encountered such a weird thing, which seriously affects Japan's image. I will never come to Osaka again.
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man kwong
Standard Single Room - Non-Smoking
Stayed in Mar 2024
Friends
1 Reviews
4.0
/5
Very Good
Posted on Mar 30, 2024
酒店泊車服務只限上午7時至晚上1O不大方便,其他都不錯
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Anonymous User
Standard Double Room - Non-Smoking
Stayed in Mar 2024
Family
35 Reviews
5.0
/5
Outstanding
Posted on Apr 1, 2024
The location is very good. It is convenient to go anywhere. It is a 5-minute walk from Kamihommachi Subway Station. Take the No. 7 bus from Kansai Airport Terminal 1 and get off at the Kamihommachi Sheraton. It is a 6-minute walk to the hotel. One way is 1,800 yen per person. Super convenient. There are two pharmacies downstairs in the hotel. Cosmetics store and two convenience stores