1-15-15, Higashishinsaibashi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0083, JapanView Hotel Details
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Guest Reviews of Comfort Hotel Osaka Shinsaibashi
9/10
Great
934 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.6
Service9.1
Cleanliness8.9
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All reviews(934)
Positive reviews(910)
Reviews with photos/video(236)
Delicious breakfast(220)
Convenient for shopping(111)
Easy to get around(90)
Small room size(63)
Close to metro(35)
Perfect for business trips(29)
Tasty coffee(27)
Tasty restaurant(8)
Negative reviews(24)
Kristina
Economy Double Room
Stayed in Apr 2025
Couples
4 review
9.5/10
Amazing
Posted on May 23, 2025
A typical small room for Japan. The bed was a bit compact, but the two of us fit just fine. The bathroom was very small, and it felt quite cramped. Breakfast was repetitive, but overall there was a decent selection — sausages, rice with vegetables, omelet, and some pastries. One of the best things about the hotel is its great location — just a 5–10 minute walk from Dotonbori Street. For the price, it was okay.
Anonymous User
Economy Double Room
Stayed in Apr 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on May 12, 2025
I recently stayed at Comfort Hotel Osaka during my trip to Japan. The location is excellent—just a few minutes’ walk from the nearest subway station, making it easy to access major areas like Namba, Shinsaibashi, and Umeda.
The room was compact but well-designed, clean, and functional. The bed was comfortable and provided a good night’s sleep after a long day of exploring. The bathroom was spotless, with stable hot water and good water pressure. Basic amenities were provided and well-stocked.
IULIIA
Economy Double Room
Stayed in Apr 2025
Couples
2 review
9.0/10
Great
Posted on May 15, 2025
Osaka was our first destination in Japan , and we’re glad that we chose Comfort Hotel Shinsaibashi.
The hotel located is in the heart of the city and it’s quite in the close proximity to the major sights. We also enjoyed our breakfasts , thx!
thewandercurator
Economy Double Room
Stayed in Mar 2025
Couples
31 review
9.5/10
Amazing
Posted on May 2, 2025
Second stay at this hotel, the first being more than 6 years ago. Rooms are really dated by now but reasonably spacious for 2 mid-sized luggages except the tiny bathroom, which has a fair drop or step-up the room floor (seniors and children should exercise care). Despite this, we chose to return for its good value for money: great room cleanliness maintained, a perfect location within Shinsaibashi, 30 min 1-transfer subway ride to Osaka Expo, 10-mins walk from Nankai Namba Airport line or a 10-min subway ride on Midosuji line from Shin-Osaka Station, and most of all, a deliciously filling breakfast that varies throughout our 4-night stay. Also brownie points for staff who fulfilled our room request. Nice to have the night view out our window.
Fat Black
Economy Double Room
Stayed in Mar 2025
Family
2 review
7.0/10
Posted on Apr 14, 2025
I stayed at Comfort Hotel each time when I came to Osaka; but I've found this time facilities are getting old, and cleanliness of room not up to previous standard. It is very sad to me as a frequent visitor.
K play time
Economy Double Room
Stayed in Mar 2025
Travel with friends
7 review
10.0/10
Outstanding
Posted on Apr 28, 2025
Very nice living experience there@, must come again next time when I come Osaka
Kelly
Economy Double Room
Stayed in Feb 2025
Family
21 review
10.0/10
Outstanding
Posted on May 25, 2025
Love the hotel! Is very clean, place is very convenient. 5 min from main shopping district and metro with lift is easy to find.
Waangotostadium
Economy Double Room
Stayed in Feb 2025
Couples
6 review
9.0/10
Great
Posted on Apr 18, 2025
Compact room, the size is ok compare to the hotel in japan. Clean room everyday. I love the light breakfast in the morning.. not so variety but enough for start the day. The staff was friendly. Fast check in and out.
Guest User
Economy Double Room
Stayed in Mar 2025
Couples
1 review
8.0/10
Very Good
Posted on May 5, 2025
my favorite part of all was the breakfast!!! so good & balanced ☺️
Guest User
Economy Double Room
Stayed in Feb 2025
Couples
5 review
10.0/10
Outstanding
Posted on Apr 3, 2025
Daily breakfast is a plus. Location is great as it as very close to dotonbori.
Anonymous User
Economy Double Room
Stayed in Dec 2024
Couples
42 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Nice place for travelling. Book for five days four night. Hotel near the food street and have free breakfast. Breakfast are nice. Every day have clean new towels without cleaning the whole room. With laundry services which is very easy for traveller who had long staying there.
ekaMatildo
Economy Twin Room 1
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Dec 11, 2024
One of the best hotel in Osaka!! Easy to check in, staffs are all so kind and ready to greet you, their breakfast are also superb, plus everyday they clean the room and replace amenities, will definitely come back here again
Guest User
Economy Double Room
Stayed in Apr 2025
Family
1 review
8.0/10
Very Good
Posted on Jun 4, 2025
Staff were very helpful. I liked that there was a secure locker where I left my back pack containing my family's laptops and gadgets in the reception area since we arrived few hours before check-in time. We also enjoyed the healthy breakfast served daily, they refill the food quickly when it gets near-empty. Location is also very good, there was Lawson beside it, several restaurants around it is near train stations. While the room design is not as modern as I hoped it would be, they are functioning very well. We also found the bed comfortable.
Guest User
Economy Double Room
Stayed in Apr 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Jun 1, 2025
It was great!! Location also good
A Frontdesk is kind and nice
I stayed comfortably for 4days thx!!
Immortal Curse
Economy Double Room
Stayed in Apr 2025
Travel with friends
10 review
10.0/10
Outstanding
Posted on May 27, 2025
Really nice hotel! Room was cozy, bed was comfortable. The location of the hotel is very convenient - dotonbori is really near hotel (about 5-7 min walk)