The Randolph Hotel Oxford, a Graduate by Hilton

I thought it is a five star hotel, but they took 1£ deposit on me and never returned back and never reply for the Email.

Really cannot believe that a smaller room with low ceiling and small windows was given, so had to return to reception and ask for the correct category of room, but was told that the room booked is under maintenance, only different room was available now. After hours of waiting, the correct room was finally given. Funny thing was that when browse the hotel website, there are still same rooms available. Why such common tricks would have happened this luxury hotel?

Great location, right in front of the museum. Ppl in the hotel are nice and friendly, give us a lot of support.

We absolutely enjoyed our 3 days 2 nights stay at the graduate hotel at Oxford. We booked 2 King room bedrooms for me&my husband & my son for 2 nights. I am a little worry about 24m2 size of the bedroom might be too small for us but upon arrival and check-in, the room is just nice, very cozy and warm and very Brtish atmosphere. The arrival hall is really pleasant, they have a small cozy bar for good whisky cider and some snacks. My husband & I enjoyed our drinks at the bar, we tried their British draught cider. For the breakfast, they reserve at very beautifully designed Alica restaurant just next to the reception. Very decent English buffet. Not too crowded and very enjoyable morning breakfast. The bed, pillow blankets are super comfortable and we had uninterrupted sleep throughout the night. The room temperature is just nice we set at 19-22 degrees. The bathroom is not spacious but just nice for 1 person. However the bathroom floor is alittle cold as the hotel did not provide slipper. The amenities are decent shampoo/bath gel/conditioner big bottle sizes with small soap though we prefer hand gel and hand lotion as it is cold weather. The room has a spacious corner for closet and luggage, that is very good for my husband and I. However there's only 1 chair for reading and the light/lamp are a little dim maybe we can call it cozy [ Brtish style ]. Pros- Fabulous location to all tourist attractions [ 5 - 10 mins walk ] Pros- Fabulous hotel with good hardware & software Pros- Restaurants & bar that open late and offer food and drinks late till 10pm Pros- Daily Housekeeping is very good Pros- Hotel offers on-site car parking service by the conceige at £48/per night , we paid £96 for 2 nights car parking, same price as London Cheval Pros- They only charge £1 for security deposit that's very unusual but we total appreciate it. 100% Happy & Satisfied with the stay

good good good hope to go again next time safety and comfortable