Hotels Near L'EXCEPTION in Paris

I was robbed here and the employees facilitated it. One of the worst hotel experiences I’ve ever had. I was with a large tour group, and three hours before we were supposed to leave after a ten day long stay, a strange man forced entry (forced? was let in?) to 15 or so of my group’s rooms that we know of, possibly more, if not all. I was robbed. My laptop and iPad were stolen and so were my roommate’s headphones and portable charger, as well as a little bit of cash left on the desk. My suitcase had been rifled through and my belongings strewn about. The hotel desk worker actively made it as difficult as possible to report it. He would not call 112 for me, or translate for me since I do not speak French. He blamed our own tour group, he blamed me for not locking it even though I did, he said their locks could not be broken. Once I finally got ahold of the police, he still would not translate for me and actually lied to them about what happened, according to one of my friends who spoke some French. He would not let us see security footage of the man who broke into the rooms and told us that the manager “would review it in the morning”, conveniently after we would have already left the country. He watched over my shoulder as I was tracking my devices and made phone calls in a language that was not French any time he snuck an update from my phone. They still have not called me with any information, and I don’t believe they will. How else would a stranger have access to so many rooms of just our tour group right before we were supposed to leave if they had not been let in? I had locked my door and had the one and only key they gave my roommate and I with me when it happened. They even barged into rooms people were present inside of, and the employee did absolutely nothing about it. The manager never showed up. Before being robbed, I did not particularly like the hotel in the first place. The rooms themselves were tiny and our bathroom toilet seat had cigarette burn holes in them. All in all a very bad experience with terrible staff who organized for our rooms to be broken into and burgled. Disgusting. I know theft is commonplace in Europe but for it to be so blatantly obviously facilitated by the hotel was infuriating and I could do nothing as I watched them drive away with my devices. Do not stay here. They will arrange for your stuff to be stolen and try to blame it on you.

The rooms were small but clean. There were small cubes where to save your stuff but not even a carry on would fit there. The private bathrooms were ok but there were no towels to even dry my hands on or to step out the shower afterwards, so everything was a bit wet. Sometimes I could not get it into the common bathrooms for some reason and I know I was not the only one (problems with hostel card) We asked whether they could add us all to the same 4-bed room since we were 3. They said they could and afterwards they did not 'by mistake' so this was a bit disappointing. The place in general was awesome, it was very nice, clean, friendly staff. They also have lockers where to store your luggage if needed. Breakfast was a bit expensive but totally worth it. Location was convenient since there is a metro station just around the corner, so it was pretty easy to move around such a big city. I would probably go again.

Staff always laughing, extremely friendly and available for any request. Excellent location views the nearby metro of Gare de l'Est. Comfortable room and unpleasant cleaning. Good breakfast. Recommended!

We asked for a quiet room, and received a reply saying that our request would be taken into consideration. I am still getting copies of that message every few days a week later, it is clearly auto generated and not true. The air con was not working. They knew this as we checked in but did not tell us. After wasting time trying to fix it we spoke about it and asked to change rooms. We were facing a. Night of either it being hot and stuffy, or following their brilliant advice and leaving the windows open to the noise and police sirens of the street. It was not a good nights sleep, and tha is all I demand of a hotel. We will not be going back. Ok, but it could be better

Absolutely perfect- beyond perfect! I cried when we left. We’ve been to Paris a few times and stayed in the area, and love it, but this was our first time with kids. We had ‘The Room’ that is used on the photos and it really really is like that. That view! The place had a great vibe, with staff and other guests being warm and welcoming. We loved the shared fridge and kitchen- perfect for our kids who will only eat cereal for breakfast! The location is perfect. Right next to a lovely play area for kids, Anvers metro station is outside and the Sunday street market that filled then boulevard was great! The room was lovely- very nicely decorated and the kids loved the bunbeds. Loved sitting on our little balcony and enjoying that view. I can’t even write how perfect our stay was. I’ve never seen Paris look so beautiful and we can’t wait to return.

I am extremely satisfied with my stay at the hotel during my 4 day visit to Paris. the friendly service, the cleanliness, the delicious food, the pleasant atmosphere (nice music, calmness and politeness from Sasha, Patrick, Isabelle and the women who take care of the cleanliness and the delicious breakfast). very convenient location, as well as proximity to a metro station. The staff was very helpful with all my questions about Paris. Regards, Eleonora Ivanova- Bulgaria.

The hotel is in a really nice position very close to the metro station of Jaurès that can get you basically everywhere. The place was clean and there is the chance to leave there your luggage if you come to early for check in or if you need to leave it after check out. That earns the 2 stars in my review. Unfortunately this was probably my worst experience in a hotel. Checking in I was told that we got an upgrade and, instead of our view on the city we got what is supposedly a better room facing an internal wall. I must say that I am not sure if that was really an upgrade because it didn't feel like it - and this makes me wonder what would have been a regular room. Rooms are poorly insulated and I could hear perfectly what was going on in the rooms next to our. The cleaning was good, but unfortunately the cleaning lady forgot to close our door and, when we came back to the hotel in the late afternoon, we found the door open. The only answer we got when we reported the issue was ”oh, that's not good” - indeed it isn't. Growing up in a similar business I have been taught to do what it take to make happy your guests and I found odd that I couldn't get a couple of spoons when I asked for them (”breakfast is closed now so we don't have spoons”). All in all, I wouldn't recommend this hotel. The price doesn't match the service.

I wish I'd listened to the few recent bad reviews that had been written about this property and kept my reservation at our original small boutique, well-rated BW affiliated hotel. However, given we were only staying a night and that it was offered for a reasonable number of points for as a Bonvoy reward, I took the jump. Elite members used to decent Marriott-branded hotels, spend the extra points and choose one of the other Paris hotels (the Westin, the other Marriott or the Renaissance). I can confirm that: -AC or the hotel's ventilation system currently doesn't work. Windows don't open. We had the vent blowing on ”high” and it was just recirculating air. I have a travel clock that's also a thermometer. We never managed to cool the room below 24C. It was around 13 or 14C outside that night. Shouldn't have been that hard to cool down the room by 2-3 degrees to sleep well. I love the thick feather duvets Marriott uses, but not when the room can't be cooled down to 20-21C. When I called the service hotline, I was told they were having issues with the system and it was what it was. No offer to even bring up a fan. Nothing. It was a ”oh well, too bad” attitude. -We also had toilet issues. Our toilet flushed poorly. You had to hold the flush button for at least 30 seconds to properly flush anything. -Platinum/Titanium elite members, forget about receiving any value or being recognized here. I don't expect an upgrade to a suite or the top corner room every time I stay. I understand hotels do what they can with what they have available. Their inventory shows ”executive” rooms and diffetent types of suites available. We booked a standard ”Paris view” king room and received a ”Paris view, high floor” king room. The way the floors are built, the elevators are in the middle. There's around 15, maybe 18 rooms to the left or right of the elevator lobby on each floor. Our door was 4 doors away. Couldn't even be bothered to place us further away. That was my minimal expectation. No slippers or bathrobes in rooms here. Poor shower pressure. Good luck washing your hair if you have long ones. -Front desk: The coldest reception welcome I've received at a Marriott in a long time. I swear if Bill Marriott was still CEO, properties like this would get a call from HQ to review their staff training. We are French Canadians. The agent was struggling in French and answered us in English a few times even though we were clearly not English speakers. That was extremely odd in Paris. No mention of Bonvoy status, only that, and I quote ”breakfast is not included. Because of your membership, you can take the continental buffet tomorrow morning at the restaurant. Normally, it's not included, but we don't have a lounge at the moment”. Jeez louise, I felt like I was being handed a favour... -There's a ”Bonvoy Elite” line for the front desk, but it was neither manned or enforced in the evening when we arrrived, or the following day at check out, where the line was all t

Kleines Touristenhotel mit rund 25 Zimmern. Das Hotel liegt in 2 Min. Fussweg zur U-Bahnstation Pernety, was sehr praktisch ist. Die Zimmer im Hotel sind jedoch sehr klein. In unserem Zimmer hatte es kaum eine Ablagefläche, geschweige denn einen richtigen Schrank. Rund um das Bett 30 - 80 cm, das wars… Die Dusche war ok; für die Duschkabine darf man aber keine Platzangst haben. Eine enge Treppe führt in die Obergeschosse; der Lift ist ebenfalls klein. Der grösste Mangel im Hotel ist aber der Frühstücksraum. Für eine solche Anzahl Hotelzimmer nur 22 Sitzplätze -＞ das genügt einfach nicht. Es kann nicht sein, dass man morgens um 8.30 Uhr zum Frühstück will und dann fast eine Stunde in der Hotel-Lobby warten muss. Das Frühstück selber ist relativ spartanisch. Das Hotelpersonal dürfte auch freundlicher und kompetenter sein, angefangen bei Receptionspersonal bis hin zur Bedienung im Frühstücksraum. Alles in allem kann man dort bei einem Städtetrip übernachten - bedingungslos empfehlenswert, na ja….

Service is super bad. We arrived at 12 o'clock and didn't check in until 3 o'clock. I got angry and only checked in at 3:30. The front desk was always acting weird. We asked the hotel to order a taxi and told us it was metered. After we got in the taxi, the driver said it was a fixed price and had to add a predetermined price and a price booked by an inexplicable company.