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9.6/10
Amazing
GGuest UserThe apartment booked here is very cost-effective. There is a large bed and a bunk bed. There were only two of us traveling, but it could accommodate 4 people. And the area is much larger than the hotel. The location is near Courtyard by Marriott, and after comparison, we decided to choose a larger apartment. After we arrived to check in, we called the butler and he added us on WeChat to guide us in. The housekeeper responded promptly and enthusiastically. The location is also great, just two blocks away you can cross the bridge to the central area.
AAnton from MoscowAbsolutely amazing stay. Every staff member we met was hospitable and helpful from the very start of the reservation process. The hotel location is perfect: not only inside Baščaršija with its cafes and restaurants, but next to a supermarket and a drugstore. The hotel has its own parking lots located in a one-minute walk. We had a room on the third floor (yes, there's an elevator) with a nice view on the Gazi Husrev-beg mosque. The room was clean, quiet, and had everything we needed. The breakfast was good, a couple of dishes changed every day. The hotel is highly recommended.
DDien.Jalan2Our stay at Hotel Aziza was pleasant overall. The reception staff, especially the lady at the front desk, was very kind and went out of her way to help us get to the pharmacy and return safely — truly appreciated her assistance. The hotel staff in general were responsive and quick to attend to our requests.
The location is close to the Old City, which makes it convenient for sightseeing. However, it’s situated on a steep hill, so walking up can be quite challenging, especially after a long day.
Breakfast was simple and could be improved — the selection was limited, and the fruits were not very fresh.
Overall, a comfortable stay with friendly service and a great location for exploring Sarajevo, but be prepared for the uphill walk and modest breakfast.
AAnonymous UserMy friend and I stayed for two nights in Sarajevo, and this Residence Inn offered excellent value for money.
The cleanliness deserves full marks; both the room and common areas were spotless, which made our stay very comfortable. The one-bedroom suite was spacious, and with two single beds plus a sofa bed, it was enough for the four of us. Although the facilities weren't brand new, they were practical and complete.
The hotel's location was the most convenient aspect. We could walk to the Old Town and other main attractions, saving us the hassle of taking taxis. There were also two good local restaurants nearby, making it very easy to find food in the evening.
What surprised me was seeing quite a few Asian guests here, which suggests it's a popular choice with a good reputation. The overall environment and service were satisfying, making it suitable for both group travels with friends and solo trips. I highly recommend this place to anyone visiting Sarajevo!
AAToiStayed here for one night before an early morning flight and had a really lovely stay. I honestly didn’t realize until I arrived that Hotel Baškuća had been featured in TIME’s World’s Greatest Places 2025 and National Geographic Traveller’s European Cities Collection 2025; such a nice surprise and very well deserved.
The hotel is in a great location, just a short walk to Baščaršija (the old bazaar), which made it very convenient for exploring Sarajevo even with a short stay. The room was very cozy, clean, and comfortable, and the amenities were all thoughtfully prepared. Everything felt well-kept and welcoming.
I had to leave very early for my flight, so unfortunately I didn’t get to try the breakfast, but I heard from others that it’s excellent.
Overall, a very pleasant stay and I’d happily recommend this hotel for anyone visiting Sarajevo especially if you want somewhere comfortable, charming, and well located.
LLoki storeThe stay in the hotel was very pleasant. The room is spacious and comfortable, with complete facilities, making me feel the warmth of home. The staff are friendly and helpful at all times. The breakfast is rich and delicious with a variety of choices, which will energize you for the day. The overall environment is quiet, suitable for relaxation and rest. I look forward to coming again next time! ou
GGuest UserThe hotel is located in the core area of the center of Sarajevo, on the edge of the main road (in fact, the main road is very small), it is very convenient to walk to the scenic spot. Because Sarajevo is very small and the road is narrow, it is not recommended to drive, walking is the most convenient way to visit. The room is small, small, but very clean and tidy, the bedding is very comfortable, the wall of the entire hotel is a Sarajevo spray plotter, very distinctive, may also be the reason for her name color inn. The room also sent free Evian glass bottled water and bedtime snacks. The details of the hotel are very good, the staff is very warm and the service is very intimate. The breakfast is very rich, and there are many varieties of meat products, fruits and dairy products. Come to Sarajevo, staying at the colorful hotel is a very good choice. Behind the hotel is its own parking lot. I don't know what's going on. We called in advance to make an appointment and arrived at the scene. We said that we could not stop. Although the staff explained to us patiently, it may be the language reason. However, the problem of free parking was finally solved smoothly through Trip .
GGuest UserWonderful location and such friendly staff. Willing to accomodate and help in any way. I requested early check-in and they allowed for me to have that after my 25 hour journey. It was really warm in my room and I requested a portable fan and they were so quick in bringing it over.
GGuest UserThe room is large, the rooftop balcony has a nice view, the hotel facilities are complete, clean and sanitary. The breakfast is quite rich. The hotel is located halfway up the mountain, you have to take a taxi to get there, and it is very hard to walk with luggage. There is a large shopping mall nearby, which takes 10 minutes to walk.
GGuest UserIncredible hotel with very kind and welcoming staff. Nice and large rooms with an incredible view of the forest, a very unique experience. Would like to extend a thanks to Sanin for making the best hot chocolate I've ever had, and Mladen for serving us in the three times (!!!) we used the downstairs restaurant which had probably the best pizza I've ever had. I never use the restaurant in the hotel but this was seriously exceptional and had plenty of options. I ended up ordering Pizza Trebevic twice on two separate days. The breakfast options were good too.
Special thanks also to Mellisa at the front desk who let us check out late because our flight was late in the evening and greeted us with nothing but kindness, and booked us taxis as we needed.
The only problem you might have with the hotel is that the location is high up in the mountains. Cab drivers probably won't be very pleased to take you up easily and you will feel guilty that they drove so far for you. The hotel is basically in the middle of nowhere but the hikes around the area make it worth it. On the map it looks like it is not far from the main town but it is really far compared to other options. Go to this hotel if you intend to hike often but just bear in mind that you are high up in the mountains, far away from the old town center
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