Maspalomas Hotels with Parking

We arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently. Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch. Definitely recommend

Super good! Exceeding expectations! Going out is the sea, and the balcony of the room is also facing the sea. Some additional travel activities in the hotel are also very good. Going out to see whales, hiking activities, etc. are very nice! I hope I have a chance to come again in the future!

The hotel's scenery and environment are exceptionally good and very relaxing. The seawater bath spa and the infinity spa pool facing the sea are definitely worth experiencing. The service is also on point, though it's a shame that most of the staff don't speak English. They also messed up my room service order three times. 😅

Such a beautiful resort and peaceful! Amazing for a chill getaway! Will 100% recommend! Lovely walking distance to the sand dunes too! So many nice shops and restaurants!

The location of the hotel is good, more than ten minutes walk from the famous British beach. The back door of the hotel is a large market with shops and bars and restaurants. The room is quite large and clean. The breakfast is particularly rich and varied. Especially orange juice is completely squeezed! Must like 👍 In the evening, the hotel will hold a pool concert, and the female singer sings really well. The staff is very enthusiastic and take the initiative to help with the luggage. The restaurant staff is also very enthusiastic. The flaw is: the safe is not available for electricity, and the seat decoration is not in place: leaking.

Front office and services staffs can be more pleasant. Not sure if they understaff or tired . But they sometimes they not friendly. The guy who checked us in very nice but rest of stay, we don’t received friendly attitudes from the service nor front office staffs . The housekeeping lady so much helpful. The hotel are decent.

Staff were very nice and the breakfast was good. The property is a bit old, but the room was spacious. However, the advert showed that there was a gym, and there wasn’t one on-site. This was disappointing, as I specifically chose the place for the gym.

The facility and the room are very nice. The pool was freezing cold, the heated poll worked like that. The food & drinks need improvement. Sometimes less is more ;-) focusing more on quality would be recommended! We had a dispute about the booking and had to pay extra. However, we did nothing wrong and had to show our confirmation again and again. We found this very unpleasant. There were also difficulties returning the towels. We'll be surprised as to whether our €50 security fee will be charged to the credit card or not. Overall the stay was ok, but we wouldn't come back or recommend it to others.

I was there for 3 nights as a single traveler. The hotel was very good, very friendly staff, very clean everything. My room on the 5th floor was very beautiful, sea view, with small balcony. The food was varied and tasted well, the dining room is quite large, but despite many people the old wardrobe was quickly cleaned. A clear recommendation from me for this hotel! Thank you to all the staff for the kindness and helpfulness. And then another recommendation for a Swedish massage of Lourdes and her sister, offered in the hotel. It was great!