Maspalomas Hotels with Parking

We arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently. Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch. Definitely recommend

Great hotel right by the sea with a great garden! The restaurant was great! Unfortunately for a 5 star hotel, there was little water in the room and Nespresso machine. There was also no cosmetics or soap! Service in the room was OK

The good part is people are very nice and.friendly, super helpful. Service is good as well. Location is perfect, touristic, but not too crowdy. However, hotel facility is not well maintained. Our doors in the room can barely be closed, bathroom is pretty dirty, i can see mold in the corner, the structure of the room is weird, at night, u need to close all doors in the room to avoid lights in the hallway ourside of the room, breakfast is just soso, have all the basics, but not tasty. boiled eggs are even cold. We didnt use the swimming pool, cannot comment on that.

Super good! Exceeding expectations! Going out is the sea, and the balcony of the room is also facing the sea. Some additional travel activities in the hotel are also very good. Going out to see whales, hiking activities, etc. are very nice! I hope I have a chance to come again in the future!

It was great again. Sea view room near the boulevard. Nice dining and fantastic wellness and sauna. Personal service and therefore reason for many people to come back. Tonight.

Very, very good hotel, top 1, many swimming pools, many fun activities, snow top coffee yyds, breakfast and dinner are buffets, the hotel has many families with children

Very suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes

Front office and services staffs can be more pleasant. Not sure if they understaff or tired . But they sometimes they not friendly. The guy who checked us in very nice but rest of stay, we don’t received friendly attitudes from the service nor front office staffs . The housekeeping lady so much helpful. The hotel are decent.

The facility and the room are very nice. The pool was freezing cold, the heated poll worked like that. The food & drinks need improvement. Sometimes less is more ;-) focusing more on quality would be recommended! We had a dispute about the booking and had to pay extra. However, we did nothing wrong and had to show our confirmation again and again. We found this very unpleasant. There were also difficulties returning the towels. We'll be surprised as to whether our €50 security fee will be charged to the credit card or not. Overall the stay was ok, but we wouldn't come back or recommend it to others.

I was there for 3 nights as a single traveler. The hotel was very good, very friendly staff, very clean everything. My room on the 5th floor was very beautiful, sea view, with small balcony. The food was varied and tasted well, the dining room is quite large, but despite many people the old wardrobe was quickly cleaned. A clear recommendation from me for this hotel! Thank you to all the staff for the kindness and helpfulness. And then another recommendation for a Swedish massage of Lourdes and her sister, offered in the hotel. It was great!