Maspalomas Hotels with Balcony

We arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently. Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch. Definitely recommend

The good part is people are very nice and.friendly, super helpful. Service is good as well. Location is perfect, touristic, but not too crowdy. However, hotel facility is not well maintained. Our doors in the room can barely be closed, bathroom is pretty dirty, i can see mold in the corner, the structure of the room is weird, at night, u need to close all doors in the room to avoid lights in the hallway ourside of the room, breakfast is just soso, have all the basics, but not tasty. boiled eggs are even cold. We didnt use the swimming pool, cannot comment on that.

Super good! Exceeding expectations! Going out is the sea, and the balcony of the room is also facing the sea. Some additional travel activities in the hotel are also very good. Going out to see whales, hiking activities, etc. are very nice! I hope I have a chance to come again in the future!

The hotel's scenery and environment are exceptionally good and very relaxing. The seawater bath spa and the infinity spa pool facing the sea are definitely worth experiencing. The service is also on point, though it's a shame that most of the staff don't speak English. They also messed up my room service order three times. 😅

Absolutely fantastic! The room was clean, bright, and sunny. The common areas were spacious and not noisy at all. The front desk service was excellent and incredibly patient. There are also many restaurants nearby, which is very convenient. In short, I will definitely choose this hotel again next time. Facilities: Fully equipped Cleanliness: Super clean

The “Pool View Suite” had no view of the Pool. No way are they of 4 Star Standard either. Lots of Cracked tiles and very shoddy and aged.. Food was very good and plentiful.. The staff extremely friendly, but at €300 a night, we felt very cheated with everything about Room 812 that was deemed a “Pool View and Garden View Suite”!! Besides zero view of the Pool, it was of very aged decor and in urgent need of modernisation.. Not to  mention the Gardeners making noise with machinery from around 4am In the morning.. Would not return

Very clean and nice, large rooms. Only the condition of the balcony (very old and not very appealing) makes me deduct a point for the amenities. Good service, a bit out of the way for my destination, the Yumbo Center, but with good bus/taxi connections and plenty of restaurants in the immediate vicinity.

Front office and services staffs can be more pleasant. Not sure if they understaff or tired . But they sometimes they not friendly. The guy who checked us in very nice but rest of stay, we don’t received friendly attitudes from the service nor front office staffs . The housekeeping lady so much helpful. The hotel are decent.

The hotel has a modern and pleasant image. The beds are quite comfortable and the rooms are large. Disadvantages: The cleaning service first thing in the morning is quite noisy, not precisely because of the noise of the appliances, but because the cleaners shout to talk. I consider it a lack of respect, professionalism and consideration for the people who have paid for a break violated by that bad attitude. It happened to me on a Sunday at 8.00am. The breakfast, good fruit, but a lot of industrial and little native food abounds.

Decent and clean. Had to ask staff member 3 times to gain my room key - he took a long time to verify my id. For the price can’t really argue. Ensure you bring your shampoo and soap. Cleaned every 2nd day - a nice touch. Towels clean etc