4-Star Hotels in Maspalomas

The good part is people are very nice and.friendly, super helpful. Service is good as well. Location is perfect, touristic, but not too crowdy. However, hotel facility is not well maintained. Our doors in the room can barely be closed, bathroom is pretty dirty, i can see mold in the corner, the structure of the room is weird, at night, u need to close all doors in the room to avoid lights in the hallway ourside of the room, breakfast is just soso, have all the basics, but not tasty. boiled eggs are even cold. We didnt use the swimming pool, cannot comment on that.

Great staff. The service is true because the needs of guests are taken into account. Eating delicious and very clean. Overall very recommended.

Hotel is beautiful. Location is perfect for beach lovers. Very good breakfast. Lovely swimming pools. Life music in evenings. All reception staff helpful and kind. Specially Noelia. She is real diamond.

The facility and the room are very nice. The pool was freezing cold, the heated poll worked like that. The food & drinks need improvement. Sometimes less is more ;-) focusing more on quality would be recommended! We had a dispute about the booking and had to pay extra. However, we did nothing wrong and had to show our confirmation again and again. We found this very unpleasant. There were also difficulties returning the towels. We'll be surprised as to whether our €50 security fee will be charged to the credit card or not. Overall the stay was ok, but we wouldn't come back or recommend it to others.

L'hotel è comodo, in centro, a 10 minuti da una zona della spiaggia con tanti ristoranti e negozi. Ha una hall ampia e pulita e una zona sul tetto con ombrelloni, sedie, sdrai. Sul tetto ci sono 2 piccole piscine con acqua tiepida, un bar e l'area per abbronzarsi, docce e bagni. L'offerta di cibo è molto ampia e buona, però è modificata molto con lo stile del posto, quindi, se uno cerca qualcosa di affine alla cucina italiana e/o salutare, deve un po' rinunciare. Voglio dire, il cibo è buono e vario, però tende ad essere molto lavorato e quindi ricco di salse, spezie, olio che ridcue la scelta per chi vuole cose semplici. Le camere sono belle e pulite e per un problema avuto con il vetro della doccia, il tecnico è venuto a sistemarla dopo poche ore. La scelta del bere a piacimento al bar può essere interessante per chi consuma alcolici, che costano più delle bevande analcoliche. Le bevande analcoliche, infatti sono perlopiù succhi e mix con cose da supermercato. Mi spiego meglio, i cocktail sono buoni, ma il succo è fatto con la polverina del te oppure è quello a basso budget. Se uno si aspetta spremute o bevande con dentro frutta, non le troverà. La colazione è molto varia, invece e può soddisfare le necessità anche in modo più salutare del pranzo e della cena. Anche quà, però, i succhi e le bevande calde sono polverine mescolate con acqua. Il caffè è buono ma non è caffé come fatto in Italia...

This is a four-star hotel, but it is really quite big with the five-star gap. First of all, it is all-inclusive. The orange juice seems to be orange juice powder. The food variety is less basic and there is no seafood. The pool is not big. Children run around and around. The service front desk was slow and the room was booked for a long time. I couldn't find the order number. I had to wait for a long time. The bathroom bath was also very small and very inconvenient. It is a few hundred yuan less than five stars, but the gap is still very large in all aspects, not very distinctive hotel

Front office and services staffs can be more pleasant. Not sure if they understaff or tired . But they sometimes they not friendly. The guy who checked us in very nice but rest of stay, we don’t received friendly attitudes from the service nor front office staffs . The housekeeping lady so much helpful. The hotel are decent.

It's okay if you want to spend a weekend or something by style , but it's not too good food and drink product