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9.0/10
Great
Mmiss banzaiVery clean and spacious hotel. The staff were super friendly. The bar and restaurant is open late until midnight, they have a snack shop. The breakfast was nice also the hotel is spacious and beautiful. I would defenitly go back if staying in Reims. It's not located directly at the city center though, but at least it's quiet. They have a parking place for those coming by car. I recommend it
GGuest UserFabulous spot right next to the cathedral so beautiful & definitely recommend a balcony room facing out to the cathedral. Loved this quirky hotel which was once a fire station very modern but with touches of old features towards its former use. The staff went above and beyond to make are break perfect (to booking a restaurant for us to valet parking and just being friendly and helpful)We sipped champagne at the front of the hotel restaurant outside with a back drop of the cathedral. Must just mention the delicious breakfast too.
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
BBryan de GuThe room is simple and bright as a whole, the hygiene is very clean, the service is very intimate, and there are many choices for breakfast. The location is better, several attractions are on the side.
WwalterThe hotel was soled out. The first morning breackfast was a total desaster. No personal, almost impossible to have food. Even a problem to have a hot drink.
A bad experience.
Fould of the management. Nobody of the management there.
Just some nice young girl. Of course she could di nothing.
Management should be fired immediatly..
Personal of the hotel was very nice. But.......
DDonena WilliamsThis hotel is a very reasonably priced for what it offers. The hotel general areas is clean and well presented. We booked a basic room with what we needed for an overnight stay with air conditioning and it was very comfortable and clean.
Breakfast was great including bacon, eggs a selection of juices, cheeses, cereals, fruit, yoghurt, croissants and tea/coffee.
The staff were very friendly. I highly recommend this hotel for its value for money, and hasslefree stays.
TTurushevaVA great hotel, convenient location and clean rooms. Sometimes you hear neighbors behind the wall, but here is a lucky place with neighbors. The only question for pillows, very strange, is more like 2 pancakes.
Mmiss banzaiFor those who want to be in the center of Reims it is perfectly located. However be aware that you will be in the middle where it's happening, and you will hear the noise through the window. Staff are friendly. Room was ok, it was a quite old and small but clean. The choice for breakfast was limited, make sure you go before 8am otherwise you will have limited choice.
GGuest UserGood for a sleep and a shower, but I'd be sad to have to stay more than one night. It's one up from a tent. Double bed room is a bed above another bed on mezzanine floor with a steep ladder to practice mountain climbing. Sound is a problem here as it migrates from next door and outside. Bring ear plugs
DDr.HeinkeThe hotel is very good in the old town and is easy to find . The spa does not appear to be the hotel but is located in the same house and at 14:00 so we could not use it.
Reception so friendly professional fast.
We haven't used breakfast because you can immediately get a French breakfast in the street cafe.
There is a parking space unusable for us because we arrived. But the hotel reception has made it possible to find another. Overall we have very well sleeped the air conditioning was also well set. 
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