Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
300 reviews
9.2/10
1 night
From £33
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9.7/10
Amazing
GGuest UserI'd highly recommend this hotel to everyone! It offers incredible value for money. All the staff were so welcoming and the hotel facilities are top-notch. It was my first time staying on the 23rd floor and the view was amazing. The gym and pool were very clean, and there's even a bar. It's truly a perfect place to relax.
JjetlaggerWestin Surabaya is a beautiful property with gorgeous views and amenities and impeccable service to match. The pool and surrounds are pleasant for swimming.
The Club room is very comfortable, quiet and feels fresh all round. The heavenly bed is such a delight to sleep in. The Club lounge is one of the most outstanding hotel lounges I have frequented. The views from the 39th floor are divine whether day or night. Service levels in the Club lounge are impeccable from each and every staff member.. so welcoming, professional with beautiful hospitality. Food selection, drinks and comfort all round. Nila and all of her lovely colleagues are truly at an inspiring level of excellence.
Hotel near Wiyung, Sambikerep 12.5% of visitors choose this area
Price per night from:£94
9.5/10
Amazing
GGuest UserThe rooms have all been renovated and everything is perfect. Even the hallways aren't outdated and feel clean. All facilities are well-maintained, including the swimming pool, jacuzzi, sauna, and steam room. Only breakfast requires a bit of a wait because it's high season and many people are on staycation, but overall, it's good.
MMita PWThis is the 3rd time (in this year) I stay at Swiss Belinn Manyar, and I am always satisfied with their services from the front office, concierge, resto, room service n housekeeping staff are friendly, polite and service oriented that make their guests feels well taken care of. No complaints about the room: it's clean, wifi is stable and fast, hot water runs nonstop, and aircon works very well to fight the hot temperature of Surabaya.
Great appreciation to mbak Nia front office staff who always greets us with her big warm smile, makes us feel at home and ensures each of our stay are pleasant and enjoyable. Also, thanks to other front office staff: Shinta, Rizqi, Yoga and others that I can not name one by one.
AAnonymous UserWe enjoyed our stay here. The staff is very polite and helpful.
When we went to our room, we noticed a smoke smell, so they changed it, and the next room was good. Even though the hallway smelled like smoke pretty bad.
Bed and pillows are good. Shower is good. Enough space to place your things.
The pool is nice, there are table and chairs but no beds unfortunately. The pool is on the first floor so it’s mainly in the shades. The gym is small.
Breakfast was okay, lots of options like pancakes and waffles. But the coffee was terrible. Nobody could drank it. We asked for a new batch but it didn’t come.
It’s close to malls and other restaurants, but you have to cross a busy street.
Hotel near Tunjungan, Genteng 50% of visitors choose this area
Price per night from:£18
8.8/10
Very Good
GGuest UserA very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
GGuest User📍Location
(+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby.
(-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather.
🏠 Room Facilities
(+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room.
(-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge.
🏨 Hotel Facilities
(+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby.
(-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough.
👥 Service
(+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.
Hotel near Sukolilo, Sukolilo 12.5% of visitors choose this area
Price per night from:£7
2.2/10
Jjaman purbaGood service, friendly, location is very close to the ampel mosque, the price is not expensive, not cheap ... just yesterday there was a little.. experience.. in the middle of the night I want to urinate,,, the water is not running..
*************find water in the next room get..
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