Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
41 reviews
9.7/10
1 night
From HK$739
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9.6/10
Amazing
NN YipThis is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included.
It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel.
The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options.
There was no gym in the hotel and difficult to do some proper full-body exercise.
Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us.
We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better.
Staff in general was very helpful and friendly and some of them spoke English and Chinese.
The hotel was short of staff IMO. I could see them running around in the hotel.
The ski equipment room could be equipped with better facility to dry ski boots and gloves.
Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway.
The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.
YYing, StaceyThe staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏
AAnonymous UserOverall a great stay. The biggest advantage is the convenience. It is truly ski in ski out, which makes it very easy to access the slopes without needing to travel anywhere.
The slopes here are also very beginner friendly. They are not too steep, which makes it a comfortable place to learn or practice skiing. I also took a 2 hour private ski lesson arranged through the hotel. Our instructor, Yuki, was very friendly, patient, and encouraging, which made the learning experience enjoyable.
The only downside was the food. Both the dinner and breakfast buffet had quite limited variety, and the taste was just average. Considering the price we paid, the food did not feel very worth it.
Overall, it is still a good place to stay if you want convenience and easy access to beginner friendly slopes. Just do not expect too much from the buffet.
BButter 1My stay at Hilton Niseko Village in Hokkaido was very convenient and enjoyable, especially for skiing. The hotel has excellent ski-in/ski-out access, with the gondola just a short walk from the ski valet. This made it very easy to start and finish a full day on the slopes without any hassle. The surrounding snow scenery was also beautiful.
After skiing, I really enjoyed relaxing in the onsen, which was one of the highlights of the stay. The staff were friendly and helpful, and the breakfast buffet offered a good variety of food. Although the rooms are a bit dated, the overall experience was comfortable and the location is perfect for a ski holiday in Niseko.
GGuest UserThe overall experience at this hotel was quite good. The room was very clean, and the layout was well-designed. I especially appreciated the thoughtful design of the bedroom, which was enclosed with a door to ensure a very quiet environment, greatly improving the quality of sleep. The only downside was that the room had only air conditioning and no water heating, which made the air extremely dry. Even with a humidifier turned on, it didn’t help much, and my throat still felt uncomfortable at night. If they could improve the heating system or provide better humidification equipment, the experience would be even better!
GGuest UserThe hotel's location is great, within walking distance to both Hirafu ski resort and the Sansuitei restaurant! However, the hotel's hygiene management is poor. Over two days, they only changed the towels during cleaning; the floors and tables weren't cleaned at all! They just folded the comforter! I really should have planned ahead and booked a homestay. This trip was quite rushed, so I guess I'm lucky I even got a room and didn't have to sleep on the street 😂! All I can say is... everyone, plan ahead, as this place isn't cheap! The front desk offers services in Chinese, English, Thai, and Japanese.
VViktoriia KWe had a wonderful stay at Niseko Grand Hotel! My friend and I truly enjoyed our time there. One of the highlights was definitely the hotel's own hot springs — absolutely amazing. There are both female-only and mixed-gender areas, which was a great option to have.
The staff was incredibly friendly and always eager to help with anything we needed. Their hospitality really made us feel welcome. In fact, staying here felt more like being at a countryside residence than at a hotel — warm, peaceful, and cozy, just like home. We would definitely stay here again if we return to Niseko — and we hope we will!
We stayed in a traditional Japanese-style room, which made the experience even more special. Yukata and yuami (bathing suit) were also provided.
The hotel also offers free shuttle buses to the ski slopes regularly, which made it super convenient for us to enjoy the mountains. On the day of our departure, the hotel’s driver kindly took us to the nearest train station.
Another standout was the hotel’s restaurant. Breakfast was included in our stay, and we also chose to have dinner there a few times. Every dish we tried was delicious and beautifully prepared. The buffet offered a wide variety of both Asian and Western cuisine, and the selection was impressive for both breakfast and dinner.
We also tried eating out at a couple of other restaurants in Niseko, but we both agreed that the hotel’s restaurant was by far the best for us.
Highly recommend this place!
WwaynethepaintTrip.com has always been my go to for travel bookings. Similarly this time to Niseko, decided to extend for an additional week and MyEcolodge came up in the search.
I have to mention the checkin was seamless, but what I thought i booked, vastly differ from what was allocated for me. I thought what i booked was a room to myself however it turns out as a shared room. Its not a big deal but the feeling of misinterpretation leaves an awful taste.
(Trip.com CS stepped in and helped to clarify things but theres nothing that could be done. peak season, and everywhere else is fully booked or without paying a premium)
That said, the stay was good. MyEcolodge sits in a very convenient location just couple stops from Hirafu. Theres various buses including free shutters so thats really an ease off the mind)
7eleven, a small cafe, hotpot/shabushabu restaurant just sits across from you. The hostel also has their own cafeteria though ive never eaten there (food looks good though).
They have a huge storage room for your gears, pretty safe so no worries. pantry, laundry room, washroom are pretty spacious and kept tidy.
The room itself is fine, nothing to wow about. nothing to complain either. Towels are free and clean. Everything else you need to pay.
Overall good stay.
Pray hard you get nice room mates if youre sharing!
WWindyxiaomaoAlong Lake Toya, there's a row of hotels, much like Yangcheng Lake in Suzhou. I chose this one, and it offers great value for money. There were quite a few ********* tour groups staying here. Both breakfast and dinner are buffet style and quite extensive, with fresh ingredients. However, don't expect fancy tableware or presentation. I booked a lake-view room, and the small balcony was a nice touch. There's a 7-Eleven nearby, so it's a convenient option if your stay doesn't include meals.
EExpat EDventuresReview: 5-Night Stay at One Niseko Hotel, Japan
We recently stayed five nights at One Niseko and overall enjoyed our stay, but there are some important things future guests — especially skiers — should know.
The rooms were spacious, generally clean, and had very comfortable beds and linens. A few small maintenance issues could use attention, but nothing that seriously affected our stay. Breakfast was decent but fairly repetitive, with mostly the same offerings each day aside from a few rotating dishes.
Transportation logistics are probably the biggest consideration. The hotel only offers one daily pickup from the Grand Hirafu bus terminal, and it requires advance reservation. The hotel shuttle itself runs only to Annupuri and Moiwa and does so infrequently, often not aligning well with lift closing times. If the upper mountain lifts close early 3:30pm if they open at all and may unexpectedly close due to wind or snow.Yyou can easily end up far from the hotel in this situation. Without the shuttle, taxis are limited and cost around $30 USD, or you may face a crowded 1.5-hour bus ride — skis included.
The hotel is also quite far from Grand Hirafu, and there aren’t many restaurants within walking distance. We even walked back from Moiwa one day in the rain because the shuttle wouldn’t return for another hour — not ideal after skiing.
On the positive side, ski rental prices at the hotel were actually better than many shops in the surrounding area. The hotel restaurant is flexible too — if it’s not full, you can usually walk in without a reservation.
The onsen itself is nice, but etiquette enforcement could improve. Some guests were not following standard onsen rules and wearing underwear in the baths, which created an awkward atmosphere (I felt like an exhibitionist!). Management may want to either enforce rules more clearly or consider alternative policies to maintain guest comfort (allow swimsuits).
Overall, we did enjoy our stay, but unless you have a rental car, I would strongly recommend considering accommodation in Niseko Village or closer to the lifts for convenience. One Niseko is comfortable but somewhat isolated, and transportation can become challenging quickly depending on weather and lift operations.
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