Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 8, 2026
Ondoo
When planning my first trip to Sapporo, I really wanted to include a hot spring experience. Naturally, Noboribetsu came to mind for hot springs, and that's how I found Hanaya while looking for a ryokan in the area.
I'd seen reviews mentioning its location at the entrance of Noboribetsu made it a bit far, which wasn't an issue for us since we had a rental car. However, upon arrival, I realized it's not that far at all, and it's perfectly walkable unless it's extremely cold and snowy.
The hot springs are separated for men and women, and the bath locations switch daily. Each gender's bath area has one indoor and one outdoor bath. Since the ryokan itself is small, if you time it right, you can often have the place to yourself. Maybe you'll encounter just one or two other guests? It's a genuine sulfur hot spring; remember to shower briefly before entering and keep towels and hair out of the water.
You can't talk about a ryokan without mentioning kaiseki! We booked a stay for four people including dinner and breakfast, and dinner was kaiseki. It was served course by course, looked absolutely beautiful, and I found it incredibly delicious. For the price point, I was thoroughly satisfied.
In the lobby, there are complimentary drinks available, including sake and beer, which you can enjoy as much as you like.
Even though it's a small ryokan, they upgraded our room, and the staff were legendary for their kindness. It was a truly satisfying ryokan experience. I hope to visit again if I get the chance.
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Price per night from:US$118
Posted on Oct 30, 2025
舒SHU
The hostel is very close by, right outside the station. The front desk staff are friendly, fluent in English, and will show you around and help you upstairs to your bed. Self-check-in is not available, so please check in before 9 PM! The first floor is a common area with a kitchen, washing machine, shoe cabinet, and seating area. The second floor has a female room, a mixed-gender room, and separate male and female toilets. You must remove your shoes before going upstairs, so the room is very clean! The wooden floors in the room look quite cozy, but they may be a bit old and noisy when walking. You can also hear noise from the next room while sleeping, but free earplugs are provided. There's only one power outlet by the bed, so an extension cord is recommended. The hallway is small, so it's not recommended to bring suitcases; backpacks may have to be placed on the bed. Breakfast is provided: thick toast, various jams, coffee, fresh milk, and cereal. 👍🏻 Luggage storage is free; the front desk staff will arrange for you to store your luggage. 👍🏻
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Price per night from:US$26
Posted on Feb 7, 2025
gujiji
It's a small hotel. There are two old people at the reception. The environment is very friendly and family-friendly. There are few people in the hot spring, so it is very comfortable. There are indoor and outdoor hot springs, and the water temperature is also marked. The experience is good. The breakfast and dinner are also rich, with many varieties and good taste.
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Posted on May 13, 2026
DaniNg.
What I love most about this hotel was its cafe on the 1st floor which offered a variety of cakes and drinks. The location was easy to find. The staff also supported me to book a taxi in the early morning when I asked for help. Another plus was that luggage could be stored before normal check-in time, which was quite useful for
The only concern was that when I checked out in the early morning around 5:30am, the machine was down and there were nobody there to ask. So I just placed my room card on the desk. I only used E-Sim for internet, no actual phone number to make calls, so could not follow their instruction.
Overall, it was a good stay though 8/10
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Price per night from:US$76
Posted on Aug 25, 2025
Guest User
Our family of three comfortably stayed in a room that featured both a tatami mat area and a Western bed. Upon check-in, we were given traditional Japanese yukata. The onsen (hot spring baths) are conveniently located on the B1 floor. For breakfast, there was a good selection of both Japanese and Western dishes. The hotel's location is also quite close to Jigokudani.
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Price per night from:US$125
Posted on Feb 19, 2026
Guest User
Though a bit old, it's very clean. The buffet is generous and the hot springs are comfortable. It's located right across from the bus terminal, and just a few minutes' walk to Jigokudani (Hell Valley). Great value for money, convenient transportation, and excellent service.
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Price per night from:US$90
Posted on Feb 13, 2020
YUEI lived in Noboribetsu and this atrium, and I still prefer this one. If I go to Noboribetsu next time, I will stay there again. On the mountain Noboribetsu, pick-up service at 2:00 and 4:00 pm (pick-up at JR station) is available after booking with the hotel. The hotel is good, just don't like their public slippers (woven straw uppers). If you don't wear socks, you will feel a little sticky, but so is the flower atrium. The open-air style of the house is very good. It is relatively large. You can take a look at the snow on the pine trees while soaking in the hot spring. It feels very natural and much stronger than the open-air style of the flower atrium. I ate breakfast and dinner at the hotel, but it was really bad. This may be my own problem. I am not used to eating. The ice cream at the kiosk downstairs is delicious, you buy it every day, and it's easy to buy water. There is a small park in front of the hotel, the snow is very thick, you can play with snow, and there is no one. It is clean and very comfortable. A 15-minute walk from the hotel is the Noboribetsu ski resort. It is very convenient to play snow and there are very few people. In short, it is quite satisfactory.
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Price per night from:US$87