Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 10, 2024
Guest User
While the decor was modern and the cleanliness satisfactory, there were many aspects of the experience that fell short of expectations.
Firstly, the absence of appropriately sized cups for the coffee machine was a notable inconvenience. Despite providing coffee, the lack of corresponding cups rendered the machine unusable, which was disappointing.
Additionally, the bathroom amenities were subpar, resembling cheap, generic products found in supermarkets rather than the expected quality of hotel-grade toiletries.
However, what truly exacerbated our dissatisfaction was the poor service attitude demonstrated by the host. When we communicated our delayed arrival due to a flight delay, the host abruptly ended the call midway through our conversation, displaying a lack of professionalism and courtesy.
Furthermore, the inconsistency regarding the checkout time was deeply frustrating. Initially informed of a 2:00 PM checkout, we were later informed of a revised time of 12:20 PM, with the host confusing the pronunciation of ‘2’ and ‘12’. During our attempts to clarify this discrepancy, the host abruptly terminated the call, leaving my girlfriend and me feeling rushed and unduly pressured to vacate the premises.
Overall, while certain aspects of the accommodation were satisfactory, the overall experience was marred by inadequate amenities and unprofessional service.
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Price per night from:DKK 377
Posted on May 25, 2026
Guest UserAside from the official Hilton brand, that's about it. There was a city-wide protest, but the protest was right in front of the hotel. I waited outside for almost four hours. Shops were closed, police blocked the roads, and people were protesting. I went inside to drink a few glasses of water from the front desk, but the staff gave me several dirty looks. Seriously, I didn't have water for four hours because of the road closures. If I could buy water, I wouldn't have. They didn't even offer to bring me two bottles of water so late. Sigh.
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Price per night from:DKK 1,241
Posted on Sep 24, 2026|Double Room
VevaleryA wonderful, cozy, and modern hotel right in the heart of Belgrade. The location is super convenient: Kalemegdan, Knez Mihailova Street, and much more are all within walking distance. I booked 2.5 months in advance.
They were able to check me in at 10 AM since the room was available (usually check-in is after 2 PM). Also, after checking out, they allowed me to store my luggage for free until the evening, for which I'm especially grateful!
The room was clean, spacious, and had large windows. I also had a chance to see another room, which was also very comfortable and additionally equipped with a small kitchen. The rooms have coffee machines and everything necessary for a comfortable stay.
I really liked the organization: automatic doors at the room entrances, quick white card registration at the reception, and prompt communication via WhatsApp. I especially want to highlight the staff's responsiveness: one night around 12 AM, I accidentally left my key in the room and closed the door – they literally provided me with a re-entry code within a couple of minutes.
There are many cafes and restaurants around the hotel, and a small grocery store is almost right at the entrance.
Unfortunately, I can't attach videos to the review, so the last photos are screenshots from a video.
I wholeheartedly recommend Black Gallo to everyone! 💕
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Price per night from:DKK 539
Guest User
The apartment is super for such a price! It's a bit far from the center of Belgrade, but you can get there in 20-30 minutes by bus (for free). There's also a parking space.
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Price per night from:DKK 315
Posted on Mar 5, 2026
Guest User
The hotel has a wonderful location and a wonderful spa area (very welcome after a busy day in Belgrade). Delicious breakfast and a beautifully decorated breakfast room!
On our first night, we were checked in to a room of a lower category than we had booked. This room had beautiful decor, high ceilings, lots of light, and a coffee machine (but no coffee capsules). The next day, after we informed them of the room category, after lunch, we were given the room we had originally paid for (superior with a sofa) on the 4th floor. However, it was less comfortable than the standard room, the walls weren't quite clean, and it wasn't as beautifully decorated as the standard room. However, there were two coffee capsules. I can note that both rooms have exceptionally clean bathrooms, very good plumbing, and hot water pressure. Upon checkout, the staff apologized for the misunderstanding with the room category, and we didn't pay the city tax or two coffees. Thank you very much for a wonderful time in Belgrade!
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Price per night from:DKK 424
Posted on Sep 30, 2025
Jugeliziba
There was a distinctive fragrance upon entering, which I personally disliked and found slightly unpleasant at first.
However, it had an operable window, allowing for fresh air. The overall hotel was clean and tidy, with no stains on the bedding or bathroom fixtures.
The breakfast was somewhat basic, and the taste didn't suit my personal preferences.
Communication with the front desk was smooth in English, and any minor issues I raised were handled promptly and appropriately.
The air conditioning has a preset temperature range that cannot be adjusted outside of that range. This might be a bit too cold for some guests.
Important note: This is the first hotel I've stayed at in recent years that doesn't have USB ports. I recommend bringing your own power adapter. If you forget, there are places to buy them near the hotel.
There are many bus routes outside the hotel (public buses in Belgrade are free). Belgrade's attractions are relatively concentrated and many are within walking distance.
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Price per night from:DKK 571
Posted on Sep 27, 2025
MsViktoria21What I liked most about the room was the clean floor and the small balcony. The lack of slippers in the room was a bit disappointing, but for one night it wasn't a big deal. The location is good, and both check-in and check-out were contactless. There are a couple of bars right across the street, for those interested.
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Price per night from:DKK 432
Posted on Aug 14, 2026|Budget Annex Building Room 3*
semitasworld
I spent 14 days at Belgrade City Hotel, and it was absolutely the best choice for me. My room was cleaned every day, and the bed was big and comfortable. The air conditioning worked perfectly.
The breakfast had a great variety of food and drinks, and I also loved how peaceful and quiet the hotel was. The staff were incredibly kind, friendly, and helpful.
If I come to Belgrade again, I would definitely stay at this hotel again. Thank you for your amazing service! ❤️
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Price per night from:DKK 399
Posted on Aug 17, 2026|Deluxe Double With Jacuzzi And Sauna - Basement
Guest UserThe host was cordial and helpful, and spoke English well. The hotel's location is excellent for those who want to visit the center of Belgrade, on a fairly main street full of shops, cafes, pharmacies, and markets. Our room was lovely, clean, and spacious, and also cool; we didn't even need the air conditioning as the room was on the lower level and had an ventilation duct. The bed was super comfortable, and the shower was large. The jacuzzi was top-notch and the sauna was great, all in our own private room. We had a wonderful stay. In the evenings, hotel access was via a door with a code. The area was safe and not very noisy. Free and fast Wi-Fi. If you're traveling by car, parking is free from 2 PM on Saturday until 7 AM on Monday. The only suggestion I'd make is to add more towels; otherwise, it was excellent. If we were to return to Belgrade, we would definitely choose this place again.
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Price per night from:DKK 329
Posted on Aug 17, 2026|Superior Double Room
Guest UserNot a certain feeling from the hotel.
Location of the top. All near, to the center on foot. Buses nearby. White carton do. (Electronic and immediately on check-in)
Beds are very comfortable. Big.
The child was comfortable at the dop place too. The beds are clean.
The room is spacious.
Thank you for the coffee car. Drinking coffee is delicious. There is a teapot. No water was provided
I booked a discount room and for 2 nights it came out a little over 90 euros and it definitely cost his money. But on the rest of the sites the room was offered for 180 euros for 2 nights. If I had paid so much - I would have been very outraged
Since there were very significant minus:
The administrator in 2 days we saw 1 time - in settlement. And the good that the settlement passed the day. Because she has a working day up to 6 and on the weekend it seems that the administrator will not come either.
Those even if you are set up, your problems will not be solved
From the downsides of the room - the refrigerator didn't work. We needed it - so it turned out to be a problem for us.
The air conditioner works very loudly - the feeling that it takes off.
The biggest of the downsides is your water in the shower and the tap is hitting the current. The child went to the shower first and stood there crying as he hit it. We didn't immediately understand what was going on.
The current is not big - it seems 12 volts. But it is very unpleasant and very dangerous.
Call the electrician
Number 201
It is evident in the situation that it is an expensive good hotel, but why the owner does not need it. (Such an impression)
The floor carpet would be nice to remove - it is dried and very old. The degree of its purity is not clear.
Shoes don't give. Hygienic supplies too.
And I called their spare numbers listed on the respiratory -- it's useless.
So decide what you are ready and what is not
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Price per night from:DKK 329