Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 1, 2026
Fenshukengru
I booked a single room, but they upgraded me to a two-bedroom with three beds! It was so spacious for just one person. The official hotel shuttle was practically on-demand, no waiting at all. The restaurant in the lobby has really long operating hours, so you'll never go hungry. Plus, staying at an official hotel means early access to the park, which was a huge bonus. Everything was absolutely perfect.
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Price per night from:JPY 26,318
Posted on Mar 28, 2026
Guest User
The hotel's breakfast is quite substantial, and the rooms are cleaned daily. The front desk also offers 24-hour hot water, which is very important. There are many restaurants around the hotel, and for getting around, you can take the bus. There's even a Greenline tourist bus for just two dollars that goes to all the major attractions in Orlando. Highly recommend staying here when you travel.
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Price per night from:JPY 14,340
Posted on Oct 12, 2024
Wai
Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up.
First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap.
The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing,
We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days.
If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in.
We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services.
This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water.
Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum.
We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind.
The pros:
It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for.
Reception staff are very nice and really get straight on to the case when you need something.
Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour.
The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful.
I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with.
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Price per night from:JPY 18,617
Posted on Apr 30, 2026
Guest User
Love this place always stay here or the Rosen centre but prefer here as it is closer to the action at night. There is another Inn further along I drive but the staff here are amazing so never change tbf. The only thing the gym is small but I have used the plaza once when I stayed which was a nice touch. Feel if it was better the gym it would up the standard of this inn into another level. Rooms are clean and comfy the bars shops and restaurants are amazing and energetic. A perfect place to relax after a round of golf shopping or a trip to a park. The staff make this place but it has so much to offer would never look anywhere else.
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Price per night from:JPY 9,214
Posted on Mar 9, 2026
NIHC.
Had a really comfortable stay at the Orlando Spring Hill Suites Hotel! The room was spacious and clean, and the bed was just right – I slept like a baby~ 😴 The staff were super friendly, check-in was quick, and their service was top-notch. The location is convenient, with restaurants and a supermarket nearby, and it offers great value for money! Overall, it felt clean and cozy, and I'd definitely choose this place again next time~ 👍✨
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Price per night from:JPY 12,450
Posted on Mar 20, 2023
Guest User
Clean very new and modern like a Marriott style. But I didn’t like they wanted us to pay a parking fee of $20-25! So bad and ridiculous hotel policy! Other hotels don’t charge for parking!!!!! And their breakfast was horrible! Only 3-4 kinds! And was gone and nobody’s replacing food!! Horrible experience we had.
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Price per night from:JPY 12,616
Posted on Mar 1, 2026
Guest User
My flight was delayed, so I didn't arrive until the morning after my scheduled check-in day. I tried contacting the hotel multiple times via email and internet calls during check-in hours, but couldn't get through. When I finally arrived to check in, they told me my first night had been cancelled and I couldn't check in until 2 PM. I explained about my attempts to contact them and the flight delay, but they wouldn't budge, saying it wasn't the hotel's responsibility, and I didn't get a refund for the first night.
I left my luggage and went to Disney, finally checking in that evening. There was no water in the room, but I could get some from the front desk. There was no safe in the room. The next day, after returning from Disney after closing, I found a single piece of paper in my room stating that there would be a water shutdown for maintenance from 11 PM to 5 AM. It was already 11 PM. I had to use the restrooms at the Courtyard next door.
During my three-day stay, there was no room cleaning or towel change at all.
On the positive side, the free breakfast was good, with Mickey pancakes, scrambled eggs, and sausages.
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Price per night from:JPY 13,395
Posted on Apr 14, 2026
Guest User
This hotel was pretty average, but we were only using it as a place to sleep after visiting Universal Studios anyway. The parking fee was a total rip-off – it showed as free when I booked, but then it became $10.
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Price per night from:JPY 8,552
Posted on Aug 30, 2024
เล็กวา
This hotel, good location, the service is also very good, the staff are smiling, the breakfast is considered good at a certain level, the only downside is that the room at the mattress and the bathroom has a small cockroach. Up to the bed as you can see, the hotel has a renewed, but some of them do not finish the room, there is an old part and there are cockroaches living in it.
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Price per night from:JPY 9,710
Posted on Apr 6, 2026
Guest User
The location of the accommodation is good. The service at the reception is not very helpful. The room service was helpful. The restaurant staff is very friendly, but the breakfast selection is limited. The condition of the building and the rooms is also poor.
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Price per night from:JPY 12,616