Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 7, 2025|Standard Room with Two Queen Beds
f1trillionWe loved the service. Right from the start everyone is really welcoming and you get a message from the front desk to which you can reply with any inquiry and get a quick response in minutes. The cleanliness was good. The room was nice. And the shuttle only took about 10 minutes to Epic Universe. Only a few minus points for a pretty long wait to check-in and the expensive on-site parking ($30 plus taxes).
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Price per night from:TWD 3,106
Posted on Mar 1, 2026
Fenshukengru
I booked a single room, but they upgraded me to a two-bedroom with three beds! It was so spacious for just one person. The official hotel shuttle was practically on-demand, no waiting at all. The restaurant in the lobby has really long operating hours, so you'll never go hungry. Plus, staying at an official hotel means early access to the park, which was a huge bonus. Everything was absolutely perfect.
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Price per night from:TWD 3,789
Posted on Dec 29, 2025
Dr. Puppio
I have already been stayed at this hotel many times.
It’s a cozy place.
There’s a remarkable guy at the front desk.., his name is Sandro. He became a great friend of mine. He’s very kind, helpful and polite.
American standard breakfast.
It’s so close to the Universal City Walk.., in about 15-20 minutes by foot.
I’d stay again for sure…!!
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Price per night from:TWD 2,465
Posted on Dec 17, 2022
김
it was nice for the price. bed was clean but there was some red thing on the pillow. (i dont mind) toothpaste is provided upon request. room cleaning is not everyday but it was done 4 out of 5 nights. i would stay this hotel again if i come here. it was really cheap.
breakfast was really nice
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Price per night from:TWD 2,517
Posted on Oct 12, 2024
Wai
Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up.
First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap.
The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing,
We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days.
If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in.
We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services.
This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water.
Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum.
We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind.
The pros:
It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for.
Reception staff are very nice and really get straight on to the case when you need something.
Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour.
The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful.
I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with.
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Price per night from:TWD 3,319
Posted on Mar 9, 2026
NIHC.
Had a really comfortable stay at the Orlando Spring Hill Suites Hotel! The room was spacious and clean, and the bed was just right – I slept like a baby~ 😴 The staff were super friendly, check-in was quick, and their service was top-notch. The location is convenient, with restaurants and a supermarket nearby, and it offers great value for money! Overall, it felt clean and cozy, and I'd definitely choose this place again next time~ 👍✨
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Price per night from:TWD 2,673
Posted on Apr 20, 2026
Guest User
The hotel was very easy to find, excellent location for tourists. The hotel has a very good location, and it is a good location for the hotel. That was very irritating because I just wanted to get and bath and I had to go out for a cash-off. The room was clean and smells pleasant, although the sawns had cigarette burns marks where you want 😂 The bathroom garden made pieces and very small and all the water fell out 🤦♀️ Otherwise everything else was okay.
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Price per night from:TWD 1,842
Posted on Apr 7, 2026
Guest User
My stay was great. I will book again housekeeping replenish all the room supplies every day you have to pay for breakfast. We had an awesome poolside view. The room is nice and spacious. I will book again.
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Price per night from:TWD 1,885
Posted on Aug 30, 2024
เล็กวา
This hotel, good location, the service is also very good, the staff are smiling, the breakfast is considered good at a certain level, the only downside is that the room at the mattress and the bathroom has a small cockroach. Up to the bed as you can see, the hotel has a renewed, but some of them do not finish the room, there is an old part and there are cockroaches living in it.
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Price per night from:TWD 1,415
Posted on Feb 11, 2026
Guest User
Lorna was kind , courteous, and professional our entire stay. Love how she delegates the front desk and help so many guests at once. Her team made my stay both comfortable and worthwhile.
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Price per night from:TWD 2,118