Spa hotels in Orlando

In a newly developed area. All facilities are new and smart (including light buttons/smart toilets, etc.). The four pillows seem to be at different heights, which is very considerate and comfortable. The mineral water provided by the hotel is very delicious. There are several good restaurants in the hotel. There are also very good coffee shops and a shopping mall within walking distance. What I don't like is that the place where the shower gel is placed in the bathroom is very low? The previous guest can step there to take a shower. It doesn't seem very hygienic to put the facial cleanser in these places~ Everything else is good. If you don't mind being a little far from the Disney park, I highly recommend this place~

This hotel is super friendly to foreigners. Our flight arrived early, and the front desk allowed us to check in ahead of time, upgraded our room, and generously offered free breakfast. They were also incredibly helpful with directions, always with a smile – that's a rare find! The only drawback was the noisy air conditioning in the room; otherwise, it would have been a perfect five-star stay.

Convenient location close to the airport. Shuttle was fast and easy to find. The continental breakfast had a good variety of choices. The front desk staff was friendly and helpful.

My husband and I were attending a business meeting. We booked for one night only at $300 plus dollars and our room was on the sixth floor but facing the Lobby. We were not able to get any sleep because of the noise from the Bar which is located next to the check in. There was yelling and shouting well past 1:30 am. Not sure why they would put an open bar in the lobby. I would have asked to be moved but we were already in bed and didn't want to dress and pack up to move. Not sure that I would stay at this location again without asking where my room is located.

This is one of our favourite hotels anywhere. We took our entire three generation family there from the UK a couple of years ago and this year we effectively added a two day stay onto a two week villa rental vacation just so that we could revisit the hotel and play the golf course. We did have a few complaints about two things. We visited the Italian restaurant’ Cala Bella’ and whilst we enjoyed most of our starters we didn’t really enjoy our main courses with the food feeling pre prepared and warmed up rather than fresh. We sent some back and there was no quibble about taking these off the bill but it was a disappointing dining experience. For that money in a top class hotel everything should be freshly prepared  We felt that some of the charges were excessive, a 20% service charge on a $30 self serve breakfast buffet is scandalous . Similarly $32/day for self parking felt excessive.  This was our third visit to this hotel- will there be a fourth ?

The receptionist also responded politely! I didn't understand English and I was often worried, but the staff were very polite and kind. Even in situations where the language was difficult to understand, he explained with a smile and explained in an easy-to-understand manner, and I was able to spend my time with peace of mind. Thanks to my detailed concerns, I am really grateful to be able to stay comfortably. I would like to use it if I have another chance.

We needed a hotel for 2 nights and this one came in under budget at just under $145 CDN a night. It was worth that price. The arcade games did not work and they all are our money. The manager on duty did credit our account for the amount we paid. All in all, a good hotel, with that said nothing in included including parking which is $25/night. We knew this going there but worth noting.

Our family of 6 had a good time. Breakfast was also different and rich every morning. However, it's good to go a little early because you have to queue after 8:30. There is also a shuttle to tourist attractions such as Sea World, so I had a comfortable stay.

This was a terrible experience. 1. I confirmed with the hotel 2 days prior to my arrival they we would be there and they confirmed my reservation. 2. Date of arrival our flight got delayed. I contacted the hotel and confirmed my late arrival due to flight delay. They confirmed. 3. We arrive and the hotel didn’t have a room for us of the type we paid for. Fortunately they had a room but we’d have to move the next day. 4. We were compensated with free parking. That was appreciated. 5. Moved to our new room and the stench that came from the pullout bed cannot be described. It eas horrible. The entire room was filled by the pungent odor. Of course, this was discovered at night. 6. Spoke to the night manager and asked if they could swap the mattress out or change rooms and they said not likely. They gave me some points. Gee, that took care of the smell… 7. Next morning an older gentleman was on staff as manager and he was on it when I spoke with him. He had the maintenance crew in the room within 20 minutes. They took out the old mattress and replaced it with an almost new looking one. You get what you pay for. Though they resolved our issues we decided to leave half way thru our trip. It was not worth it. The rooms are not in good condition as they appear on their website. I appreciate their effort but to have to struggle with the staff multiple times, not worth it. We ended up staying at a WDW property with of course, we should have done since the beginning.

1. Initially we were put in a very substandard room. I had to complain to the front desk and then they moved us to an acceptable one (why didn't they do that in the first place?) 2. We stayed for 5 nights and only on the last day did they clean the room...unacceptable 3. Nobody is ever at the front desk to answer the phone when you call for something so you literally had to go downstairs in the cold to talk to someone 4. The carpet outside the room (#10308) and along the entire walkway to the elevator was soaked with water from a leak somewhere. On a positive side, the bartender was very nice and the Manager was very helpful when we eventually spoke with her.