1 Barrack St, Perth, Western Australia, 6000, AustraliaView Hotel Details
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Guest Reviews of The Ritz-Carlton, Perth
9/10
Great
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.9
Service8.8
Cleanliness9.0
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All reviews(107)
Positive reviews(101)
Reviews with photos/video(34)
Awesome stay(24)
Friendly staff(21)
Awesome rooms(19)
Great location(17)
Loved the view(16)
Large rooms(8)
Negative reviews(6)
Anonymous User
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Apr 2025
Couples
4 review
8.5/10
Very Good
Posted on May 12, 2025
Pluses:
1. Fast check in
2. Clean room
3. Swan River view from room
4. Well equipped gym
5. Welcome drink upon check in
6. Helpful coincerge at front entrance of hotel
7. Fast wifi in room
Suggested improvements
1. More movie channels on the TV. Why no Netflix?
2 Room rate should at least include a Continental breakfast during the stay
3. Room was booked for 3 guests. Yet only 2 bathrobes
4. Tea bags provided in the room were a generic brand - Why not provide a more luxury tea brand such as TWG that is consistent with the Ritz Carlton brand?
Elsa WR
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Dec 2024
Family
4 review
9.0/10
Great
Posted on Jan 6, 2025
Great location. Walking distance to the ferry station, kid playground, nice restaurants.
However, a bit disappointed with this Ritz.
We have stayed for 5 nights. I was annoyed by the housekeeping staff have moved my personal stuff around every single day.
The bedsheet was dirty.
Over charged the BF (BF was instead).
Well, generally speaking, it was OK, but not quite as good as the other Ritz Carlton we had stayed before.
Anonymous User
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Sep 2024
Family
3 review
7.0/10
Posted on Nov 1, 2024
Concierge got booking wrong and this is truly unacceptable for a 5 stars hotel. As a result we have to wait for second seating and wasted time hanging out at bars around the restaurant when we want to have an early night rest.
JackieZiu
Swan River View, Guest room, 1 King, Upper floor
Stayed in Dec 2024
Solo travellers
15 review
9.5/10
Amazing
Posted on Apr 1, 2025
The view from the room is so nice
ParkChloe
Perth City Skyline View, Guest room, 1 King
Stayed in Jan 2025
Couples
10 review
9.0/10
Great
Posted on Mar 6, 2025
The room was so spacious and clean. I really like the room. But I think the swimming pool and gym need more space. When I went to the swimming pool in the afternoon, it was full and could not use the facility at all. However, all the staff members were very professional, and the service was excellent.
Guest User
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 26, 2025
Perfect location
Great service
Lovely staff
Will definitely be visiting again
Guest User
Swan River View, Guest room, 1 King, Upper floor
Stayed in Mar 2025
Solo travellers
6 review
10.0/10
Outstanding
Posted on Apr 25, 2025
Always lovely staying at the ritz. Staff are very friendly.
Guest User
Perth City Skyline View, Guest room, 2 Doubles
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Mar 16, 2025
Beautiful Location & amenties. Service by the pool was exceptional.
Guest User
Swan River View, Guest room, 1 King, Upper floor
Stayed in Jan 2025
Family
22 review
10.0/10
Outstanding
Posted on Mar 3, 2025
The best hotel in Perth for a family vacation.
Guest User
Swan River View, Guest room, 1 King, Upper floor
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Reception service by Kahlira was superb!
Aree
Swan River View, Guest room, 1 King, Upper floor
Stayed in Mar 2025
Couples
20 review
10.0/10
Outstanding
Posted on Apr 24, 2025
best view and good location
HYEONSU
Swan River View, Guest room, 2 Doubles, Upper floor
Stayed in Aug 2023
Family
7 review
9.5/10
Amazing
Posted on Oct 16, 2023
The closed hotel to the swan river. Luxury hotel in perth I recommended.
Guest User
Perth City Skyline View, Guest room, 1 King
Stayed in Mar 2025
Couples
14 review
10.0/10
Outstanding
Posted on May 1, 2025
Great experience
Chan
Swan River View, Studio, 1 King
Stayed in May 2024
Couples
3 review
2.0/10
Posted on Jun 15, 2024
Bad environment
Bad Sound insulation
Guest User
Swan River View, Guest room, 2 Doubles, Upper floor