The Ritz-Carlton, Perth Reviews
The Ritz-Carlton, Perth
1 Barrack St, Perth, Western Australia, 6000, AustraliaView hotel details
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Guest Reviews of The Ritz-Carlton, Perth
9.1/10
Great
186 review
Verified reviewsLocation9.4
Amenities8.9
Service9.0
Cleanliness9.1
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All reviews(186)
Positive reviews(176)
Reviews with photos/video(71)
Great service(44)
Awesome stay(35)
Great location(33)
Large rooms(18)
Delicious breakfast(16)
Clean pool(13)
Great swimming pool(13)
Nice sea view(5)
Negative reviews(10)
Guest User
Swan River View, Premium Guest Room, 2 Double Beds
Stayed in Jan 2026
Family
16 review
Very good
Posted on Feb 20, 2026
The room is spacious. The decor doesn't quite feel like a Ritz, but it definitely has an Edition vibe, which I actually quite like with its natural wood style. The location is excellent, with many restaurants nearby and even a delicious ice cream shop right outside. The Chinese staff are all very enthusiastic, especially a young Chinese waitress at the bar who was very pleasant and knowledgeable about wine.
The only minor letdown was the hotel's '***** new year' decoration, which clearly wasn't for Chinese New Year. I've been to many small towns on this trip, and even a small restaurant in Kalbarri had 'CNY' written up! It made me wonder if Korean management has taken over the hotel.
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Guest User
Accessible Guest Room With Roll-in Shower, 2 Double
Stayed in Jan 2026
Family
8 review
Amazing
Posted on Feb 27, 2026
The Ritz-Carlton, Perth boasts an excellent location with stunning views of the Swan River. The service is impeccable, rooms are spacious and comfortable, and the high-level infinity pool offers an incredible experience. It's definitely one of the top choices for luxury accommodation in Perth.
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Guest User
Swan River View, Premium Guest Room, 2 Double Beds
Stayed in Nov 2025
Family
4 review
Outstanding
Posted on Dec 27, 2025
What a stay! Clean, spacious and super quiet room. Huge beautiful bathroom and dressing area. Best beds ever. Loved the pool. Restaurants were pricey but top notch food and service. Easy walking distance to so many places. What made this stay though was the exceptional staff and their hospitality
6/12
Guest User
City View, Guest Room, 1 King Bed
Stayed in Dec 2025
Family
16 review
Amazing
Posted on Jan 9, 2026
We had a wonderful stay for my birthday and the staff are very attentive and kind, we were upgraded which was amazing!
The spa, pool and the breakfast+++
I gave 4/5 for cleanliness because we found glass marks on the table and hair in the seat, but everything else was great, i recommend!
Qingkuangyou
City View, Guest Room, 2 Double Beds
Stayed in Sep 2025
Other
71 review
Great
Posted on Oct 28, 2025
This hotel is located in the heart of Perth, right by the river, surrounded by numerous restaurants, bars, shops, a shopping mall, and upscale apartments, making for a beautiful environment. It's also not far from Chinatown, about a 15-minute walk. The hotel rooms are well-equipped, and our room offered lovely views of the river and the surrounding area. Both the bedding and the toiletries, including bath towels, were excellent and generously replenished each day. We especially appreciated the unlimited bottled water, which was a huge plus for us as we drink a lot of water. The bathroom even had a spacious clothes rack, perfect for hanging several items. The service was good, and the room was always kept very clean. The only issue was that the shower area didn't have a door, so water tended to splash out easily.
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6/9
Yuki Kai
Skyline View, Soaking Tub, Corner Studio, 1 King Bed
Stayed in Sep 2025
Solo traveller
62 review
Outstanding
Posted on Oct 19, 2025
Amanda, who checked me in, provided excellent service and upgraded me to a Langley Park view suite. The executive lounge offers incredible views, and the food, especially dinner and the evening desserts, was great. The room was beautiful, and the night view from the 180-degree floor-to-ceiling windows was absolutely captivating. The infinity pool on the upper floor provides a prime view of Elizabeth Quay. Another experience that exceeded my expectations!
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6/9
Anonymous User
City View, Guest Room, 1 King Bed
Stayed in Sep 2025
Couple
19 review
Amazing
Posted on Oct 16, 2025
Great location, good facilities. The pool has an amazing view, and the outdoor section is heated. The breakfast box was also very generous.
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Holland Park
Swan River View, Premium Guest Room, 1 King Bed
Stayed in Aug 2025
Couple
29 review
Outstanding
Posted on Sep 10, 2025
The location and views were absolutely fantastic, with all the main city attractions within easy walking distance. Our room offered direct views of the Swan River and the Bell Tower, and the night view was absolutely stunning. Breakfast was also excellent. I would definitely stay here again if I get the chance.
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Dash-Daria
City View, Guest Room, 2 Double Beds
Stayed in Oct 2025
Travelling with friends
2 review
Amazing
Posted on Nov 3, 2025
Really nice Hotel, downside is spa and pool closing by 6pm.
Anonymous User
City View, Guest Room, 1 King Bed
Stayed in Jan 2026
Travelling with friends
360 review
Amazing
Posted on Mar 1, 2026
The service and quality live up to the Ritz standard, and the sea view is excellent. P.S. The patience of one of the room service staff members (a lady) could use some improvement.
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Anonymous User
City View, Guest Room, 1 King Bed
Stayed in Dec 2025
Couple
5 review
Very good
Posted on Mar 10, 2026
Not the Ritz experience of the past.
This is the second time we’ve stayed here and have to admit the place has let itself go a little.
Past luxuries seem to have been downgraded and the pool area, which we thought as average previously, has not improved. It’s in the shade for the majority of the day and when the sun does finally find its way into the area the infamous Fremantle doctor afternoon wind makes it an uncomfortable experience.
Limited mixed gender facilities inside restricts couples’ activities.
Not sure we’ll return
Guest User
City View, Guest Room, 1 King Bed
Stayed in Jun 2025
Family
15 review
Outstanding
Posted on Sep 24, 2025
The location is fantastic, right in the CBD with plenty of restaurants and cafes nearby, and very convenient for getting around. The views are absolutely stunning. I'm already looking forward to visiting Western Australia again next year!
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Sam Lim loves Amber
City View, Guest Room, 1 King Bed
Stayed in Jun 2025
Couple
56 review
Outstanding
Posted on Jul 24, 2025
Amazing service. We arrived exhausted after a red eye flight and arrived 7am at the hotel. We were so glad we had an early check in and free upgrade. Will stay again. 2nd stay here since 2020.
6/7
Guest User
City View, Guest Room, 1 King Bed
Stayed in Jun 2025
Couple
5 review
Amazing
Posted on Jul 21, 2025
The room itself was generally good. However, the lighting system was a bit odd, particularly the bathroom light which couldn't be controlled independently. On the other hand, the room's cleanliness and housekeeping were excellent. The location was also great, very convenient for reaching the pier. While the breakfast selection wasn't vast, it was perfectly sufficient. A really nice touch was that they even gave us two bags of fruit and snacks when they found out we were going to the island. Overall, the service was superb.
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Guest User
City View, Guest Room, 2 Double Beds
Stayed in Jun 2025
Travelling with friends
1 review
Outstanding
Posted on Jul 13, 2025
We had a wonderful 2-night stay at The Ritz-Carlton Perth. From the moment we arrived after a red-eye flight, the service was thoughtful and warm. A special thank you to the hotel manager for the kind gesture of offering an early check-in—it made a world of difference for us.
To our surprise and delight, we were also upgraded to a river view room. The room itself was spacious, modern, and beautifully designed—it truly felt like a home away from home. Every detail was immaculate, and the comfort was second to none.
Service throughout our stay was impeccable. Staff were consistently attentive and professional without being overbearing. Breakfast was another highlight. The menu was delicious and changed the next day, which was a nice touch for guests staying more than one night.
Couldn’t ask for more—thank you for making our stay so memorable. We’ll definitely be back.
