Oakwood Premier Phnom Penh

Oakwood Premier Phnom Penh Reviews

Oakwood Premier Phnom Penh

One Park, Phnom Penh City Center, Oakwood Premier Building, No. 58 Street R8, Phnom Penh, CambodiaView Hotel Details
Oakwood Premier Phnom Penh
Oakwood Premier Phnom PenhOakwood Premier Phnom PenhOakwood Premier Phnom Penh
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Oakwood Premier Phnom Penh Guest Reviews

4.4/5
Very Good
42 review
Verified reviews
Location4.3
Amenities4.5
Service4.4
Cleanliness4.5
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All Reviews(42)
Positive reviews(40)
Reviews with photos/video(6)
Awesome stay(6)
Great service(5)
Negative reviews(2)
Love Honey holiday & Happy Holidays
Deluxe Room
Stayed in Mar 2024
Booked for others
514 review
5.0/5
Outstanding
Posted on May 6, 2024
As soon as we arrived, we were given complimentary drinks. When we arrived to our rooms, we were given complimentary fruits. As soon as we told them that we would be checking out early, they organised a complimentary breakfast to take away before we leave the hotel. Service was amazing.
Response from Property: Dear 豪华房, Thank you for having taken the time to post such a wonderful rating of your recent visit to Oakwood. Your compliments have been shared with the team and we are delighted that your visit went well and we trust that you had a great time. We hope that your travels would take you back to Cambodia again in the future and, until then, we send you our warmest good wishes.See you again soon and all the best, Demian and the Oakwood Premier Phnom Penh family
Guest User
Deluxe Room
Stayed in Feb 2024
Business travellers
20 review
4.7/5
Amazing
Posted on Feb 25, 2024
Hotel belongs to a complex but not many things open. If you want to go somewhere you need to take tuktuk or taxi, cant walk to the destinations
Response from Property: Dear 豪华房,Greetings from Oakwood Premier Phnom Penh.Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to guests like you. We hope that overall, you had a wonderful stay experience with us and a memorable visit to the vibrant Phnom Penh. We hope to welcome you back again in the future. Have a great day!Your home in Phnom Penh,Oakwood Premier
S1524L
Deluxe Room
Stayed in Aug 2023
Business travellers
21 review
5.0/5
Outstanding
Posted on Oct 30, 2023
The hotel breakfast is very good and plentiful, The hotel room is big and clean, swimming pools and nice, and very comfortable to stay in 🛏️Very Good Service. The staff was very nice and friendly.
Response from Property: Dear Ms. Coral, Thank you for taking the time to share your stay experience with us. We are delighted to know that you enjoyed your stay with us. Your generous feedback has been shared with our team. At Oakwood Premier Phnom Penh, we always strive to ensure that our guests enjoy their stay at the hotel and positive feedback like yours always motivates the team to deliver hospitality of the highest standards.Thank you once again for your stay and your feedback and look forward to welcoming you back at Oakwood Premier Phnom Penh. Regards, Oakwood Premier Phnom Penh
Guest User
Deluxe Room
Stayed in Nov 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 30, 2022
Stayed here on business just for one night. Staff extremely friendly and arranged an airport pick up. The rooms are large, clean, comfortable and extremely well appointed. I’m 1.95m tall so a large bed is important for me and I had the best night sleep for ages. There is little noise, so it is a hidden gem. I think it only opened in August so everything is new. Highly recommended.
Response from Property: Dear Guest,Firstly, we would like to thank you for taking the time to share your valuable and honest feedback with us. We are thrilled your time with us was so amazing. We endeavor to go above and beyond to ensure our guests have a memorable experience. Thank you again and hope to see you soon.
Rupert
Deluxe Room
Stayed in Feb 2023
Couples
1 review
3.7/5
Posted on Mar 3, 2023
Reasonable accommodation. Slightly out but only 3 dollars via tuk tuk. Would stay again !!
Response from Property: Dear Mr. Rupert,Greetings from Oakwood Premier Phnom Penh!!Thank you for taking the time to share your valuable feedback with us. We are pleased to know that you had a comfortable stay with us. We look forward to welcoming you during your next visit.Regards,Oakwood Premier Phnom Penh
Magda Gi
Deluxe Room
Stayed in Apr 2023
Solo travellers
20 review
4.5/5
Great
Posted on Apr 30, 2023
very good value for money, professional staff.
Response from Property: Dear Guest,Greetings from Oakwood Premier Phnom Penh!!Firstly, we would like to thank you for taking the time to share your valuable feedback with us. We are glad to know that you had a comfortable stay with us. At Oakwood Premier Phnom Penh, we always strive to exceed guest expectations and feedback like yours always motivates the team to work even more harder to ensure that the guest enjoy their stay with us. Thank you again for your feedback and we look forward to welcoming you back to Oakwood Premier Phnom Penh during your next visit.Regards,Oakwood Premier Phnom Penh
Xxdyxdydy
Two-Bedroom Deluxe
Stayed in Mar 2024
Couples
8 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Nice and good
Response from Property: Dear Xxdyxdydy,Greetings from Oakwood Premier Phnom Penh!Thank you very much for your feedback. All of us are delighted that you enjoy your stay at Oakwood Premier Phnom Penh. Your positive feedback has been shared with the team to keep up good work. Thank you once again for your stay and your feedback. We look forward to welcoming you back again in the future. Kind regards, Oakwood Premier Phnom Penh
Anonymous User
Deluxe Room
Stayed in Nov 2023
Other
24 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Very good, the service and room type are good, clean, the front desk is very good, and they even helped call a taxi.
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Response from Property: Dear Valued Guest, Greetings from Oakwood Premier Phnom Penh!!Thank you very much for your positive review. We are thrilled to know that we can ensure a comfortable stay during your visit. Your kind appreciation regarding to our service has been shared with the team. Thank you once again for your stay and your feedback. We look forward to welcoming you back at Oakwood Premier Phnom Penh. Kind regards, Oakwood Premier Phnom Penh
탱이
Studio Deluxe
Stayed in Sep 2023
Couples
33 review
4.0/5
Very Good
Posted on Sep 24, 2023
The hotel was a bit out of the way, so it was a bit inconvenient to get around, but the room condition was the best.
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Response from Property: Dear Guest,Thank you for patronizing Oakwood Premier Phnom Penh. All of us are delighted that we could ensure a comfortable stay during your visit.Thank you once again for your stay and your feedback and look forward to welcoming you back to Oakwood Premier Phnom Penh.Regards,Oakwood Premier Phnom Penh
Daibushoujiqulvxing
Superior Standard Room
Stayed in Mar 2023
Solo travellers
3 review
5.0/5
Outstanding
Posted on May 3, 2023
In addition, this is what I said, the second booking, the price is 1/3 higher than the first time Another digression, because I have a lot of luggage, the luggage fee in Dubai is really life-threatening, Cambodia does not need to pay for luggage fees, and when I went to the counter to check in, I told her directly that cash transactions do not require tickets, 300 US dollars, I settled for 40 50kg more luggage
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Response from Property: Dear Guest, Greetings from Oakwood Premier Phnom Penh!! Thank you for taking the time to share your valuable feedback with us. We are pleased to know that your stay with us was comfortable. At Oakwood Premier Phnom Penh, we always strive to exceed the guest expectations and positive comments like yours always motivate the team to work harder and ensure that guests have a pleasant time during their stay. Thank you again and we look forward to welcoming you back to Oakwood Premier Phnom Penh during your next visit. Regards, Oakwood Premier Phnom Penh
Yan320
Studio Deluxe
Stayed in Mar 2023
Business travellers
12 review
4.0/5
Very Good
Posted on Mar 18, 2023
Facilities: Excellent Environment: simple and stylish Hygiene: new and clean Good service attitude The hotel is more beautiful than expected But the location is a bit out of the way, there is no dining or shopping around, so you have to call and grab to go out. I was woken up by the crowing of the rooster in the old district next door at 4 o'clock in the morning...
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6/9
Response from Property: Dear Mr. Yan,Greetings from Oakwood Premier Phnom Penh!!Thank you for taking the time to share your valuable feedback. We are delighted to know that you had an excellent stay with us. At Oakwood Premier Phnom Penh, we strive to exceed the guest expectations and positive reviews like yours always motivate the team to ensure that guests always have a wonderful time at the hotel. We would also like to apologize for the inconvenience caused to you by the noise from the neighboring areas. We have noted your feedback and would ensure that you do not encounter a similar problem during your next visit.Thank you again for your feedback and we look forward to welcoming you back to the hotel.Regards,Oakwood Premier Phnom Penh
leeyyui
Two-Bedroom Superior
Stayed in May 2023
Friends
15 review
5.0/5
Outstanding
Posted on Jun 7, 2023
The location is relatively remote, and you need to take a taxi to go anywhere. It is difficult for the room staff to communicate in English, but the hotel service is very good. From check-in to check-out, everything is very satisfactory
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Response from Property: Dear Ms. Victoria, Greetings from Oakwood Premier Phnom Penh!!Thank you for patronizing Oakwood Premier Phnom Penh. All of us are delighted that we could ensure a comfortable stay during your visit.Thank you again and we look forward to welcoming you back to Oakwood Premier Phnom Penh during your next visit. Regards, Oakwood Premier Phnom Penh
shan❤️
Deluxe Room
Stayed in Apr 2023
Couples
22 review
1.0/5
Posted on May 1, 2023
Bad bad bad bad, there is no worse hotel. This is definitely the hotel with the worst service in history. The price of more than 600 does not match at all. First of all, the front desk doesn't understand anything, and I don't know what room types my hotel has. I ordered one day in advance and they couldn't find the order. It took more than an hour to check in and they still couldn't figure it out. They didn't have a sense of service, their attitude was poor, and the pictures didn't match the reality. Too many, unpalatable and few tastes. The room smelled strongly of formaldehyde when the door was opened. It was renovated early in the morning. It was so noisy that I couldn't sleep. Clothes were left in the room and I waited for more than ten minutes for ward rounds. I don't know what the waiter checked. Asked at night Is the denim shorts left in the hotel and told the housekeeping depar**ent to get off work, I can't check, I will go,,. ,,,, this,,,,,,, why is it still not closed
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Response from Property: Dear Guest,Greetings from Oakwood Premier Phnom Penh!!Thank you for taking the time to share your valuable feedback with us. We would like to apologize for the inconvenience caused to you during your stay. We have taken note of the issues that you have highlighted and implemented corrective action to ensure that you have a pleasant experience during your next stay. At Oakwood Premier Phnom Penh, we always strive to ensure that the guests have a pleasant experience and we hope that you give us another opportunity to showcase our hospitality during your next visit.We would like to apologize again and we hope that you visit us in the future and give us an opportunity to serve you again.Regards,Oakwood Premier Phnom Penh
Ka fai
Superior Standard Room
Stayed in Apr 2023
Business travellers
38 review
4.5/5
Great
Posted on Apr 26, 2023
The hotel reception is a bit thin and can only handle two guests at the same time The equipment in the fitness room is good. It feels good to train as a tourist. An option to stay again.
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Response from Property: Dear Mr. Fai,Greetings from Oakwood Premier Phnom Penh!!Thank you for taking the time to share your valuable feedback with us. We are pleased to know that your stay with us was comfortable. At Oakwood Premier Phnom Penh, we always strive to exceed the guest expectations and positive comments like yours always motivate the team to work harder and ensure that guests have a pleasant time during their stay. Thank you again and we look forward to welcoming you back to Oakwood Premier Phnom Penh during your next visit.Regards,Oakwood Premier Phnom Penh
Guest User
Deluxe Room
Stayed in Mar 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Jun 11, 2023
The room facilities and the complimentary fruit drinks and snacks are not bad 👍The surrounding area is very quiet, and it takes 10 minutes by car to the palace and other places. The room was big and comfortable, the bed was good, and the quality of sleep was good.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings from Oakwood Premier Phnom Penh!! Firstly, we would like to thank you for taking the time to share your valuable and honest feedback with us. We are thrilled your time with us was so amazing. We endeavor to go above and beyond to ensure our guests have a memorable experience. Thank you again for your generous feedback and we look forward to welcoming you back at Oakwood Premier Phnom Penh. Regards, Oakwood Premier Phnom Penh