Golden Topaz Phu Quoc Resort

Golden Topaz Phu Quoc Resort Reviews

Golden Topaz Phu Quoc Resort

To 5, Ong Lang Hamlet, Cua Duong Village, Phu Quoc Town, Kieng Giang Province, Cua Duong, Phu Quoc Island, Kien Giang Province, VietnamView Hotel Details
Golden Topaz Phu Quoc Resort
Golden Topaz Phu Quoc ResortGolden Topaz Phu Quoc ResortGolden Topaz Phu Quoc Resort
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Guest Reviews of Golden Topaz Phu Quoc Resort

8.9/10
Very Good
39 review
Verified reviews
Location9.0
Amenities8.7
Service9.0
Cleanliness9.1
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All reviews(39)
Positive reviews(21)
Reviews with photos/video(9)
Awesome stay(12)
Clean and tidy(8)
Awesome rooms(7)
Great swimming pool(7)
Delicious breakfast(6)
Large rooms(5)
Shower difficult to use(4)
Loved the beach(3)
Negative reviews(2)
Guest User
Superior Double Bungalow - Pool View
Stayed in Feb 2025
Couples
15 review
10.0/10
Outstanding
Posted on Mar 31, 2025
Nice location,free bus stop nearby (17,19)Small cosy resort,very green with good maintained pool.Rooms very spacious and clean
Dmitry Mk
Deluxe King Room
Stayed in Nov 2024
Family
2 review
8.5/10
Very Good
Posted on Jan 6, 2025
The stay was good in general. The room has been cleaned daily. Nice clean beach in a walking distance Swimming pool and garden area is awesome. Breakfast is fine (fruits, scramble eggs and coffee) - that's exactly what i need. Addition of cheese in the menu would be highly appreciated. The biggest issue is weak sound insulation - you hear everything what happens in the next room as well as in the second next room.
Guest User
Deluxe King Room
Stayed in Feb 2025
Family
2 review
9.5/10
Amazing
Posted on Apr 5, 2025
We stayed at this hotel with our family for a few nights. The hotel grounds are incredibly beautiful. Like a paradise island on earth. Lots of greenery, trees and flowers. The interior is authentic. It is nice to sit on the balcony in the evening, enjoying the nature around, the only downside is the large number of mosquitoes and bugs that actively fly in the evenings, as well as the sounds of local domestic animals coming from neighboring areas. The pool is clean, you don't feel the chlorine, the temperature is comfortable. Due to the small number of guests on the first day, instead of a buffet, we were offered to choose two dishes per person. In the following days, there was a delicious and quite varied buffet. The service is excellent. The man who received us at the reception kindly and amiably told us all the necessary information. In general, all the hotel employees are ready to help in any situation. Not far from the hotel there is a clean sandy beach, across the road - several good cafes, a bus stop 10 minutes walk away, as well as Bamboo beach.
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Pimpokas
Superior Double Bungalow - Pool View
Stayed in Feb 2025
Couples
1 review
9.5/10
Amazing
Posted on Mar 24, 2025
Excellent cozy hotel, 300m to the sea and beach, the beach is public, but is serviced by the hotel located on the coastline. There are a lot of good restaurants nearby
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IULIIA_SPB
Superior Double Bungalow - Pool View
Stayed in Feb 2025
Couples
9 review
10.0/10
Outstanding
Posted on Mar 18, 2025
A gorgeous hotel, very cozy, perfectly clean, timely cleaning, lots of sun loungers, well-appointed territory, there is a delivery service to the beach, very tasty and plentiful breakfasts. We lived in a separate house, room 104, the air conditioning is excellent, the room is large, the bed is comfortable. A solid 5!
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6/10
Guest User
Superior Double Bungalow - Pool View
Stayed in Feb 2025
Other
2 review
8.5/10
Very Good
Posted on Mar 23, 2025
Although the hotel is not large, it is self-contained with independent cottages built along the swimming pool. The breakfast provided by the hotel is good, but the temperature of the hot water is not enough, and the waiting process for hot water is a bit impatient.
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Andrei98
Superior Double Bungalow - Pool View
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 27, 2025
The hotel is super. Very beautiful green territory. Good deep and clean pool, comfortable sun loungers. The room was a separate bungalow with a view of the pool. The room is large and cozy. The only minus is the hard mattress. Breakfast is varied and delicious. The staff is polite and always ready to help. The sea is a 5-minute walk away with a beautiful and clean beach. There are many good cafes nearby. The supermarket is a 15-minute walk away. I want to return to this hotel.
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Guest User
Superior Twin Bungalow- Pool View
Stayed in Apr 2025
Family
4 review
4.0/10
Posted on May 13, 2025
We were taken in by the good reviews, but in reality everything was not so rosy: the room had a terrible stench, and there was a constant creaking sound in the bathroom. Since the hotel had less than 10 rooms occupied, there was no buffet breakfast (they cancelled it and gave us a choice of 2 dishes). The feeling of disgust did not leave us for 24 hours. We booked 4 days, but left the next day. The hotel refused to refund us!!!!
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Response from Property: Уважаемые гости,Нам очень жаль, что Ваш отдых в Golden Topaz Phu Quoc Resort не оправдал ожиданий. Позвольте пояснить следующие моменты:1.О номерах:Как только мы получили от Вас сообщение о якобы неприятном запахе и шуме, предложили бесплатно переселить Вас в номер более высокого класса. К сожалению, Вы отказались от этой возможности.2.Политика завтраков:В межсезонье и при малом количестве занятых номеров (менее 10) мы переходим на меню «а-ля карт», чтобы гарантировать свежесть и качество блюд.В меню представлено 11 горячих позиций (включая вегетарианские), а также работает шведский стол с напитками, выпечкой и фруктами.В «пик» туристического сезона мы вновь предлагаем полноценный шведский стол.3.Расположение и атмосфера:Ресорт находится в тихой зоне на окраине острова, чтобы гости могли отдыхать в уединённой обстановке. Если же Вы предпочитаете быть ближе к городским развлечениям и центру, возможно, наш формат не полностью соответствует Вашим ожиданиям.4. Условия отмены и возврата:Все правила бронирования и аннуляции были озвучены при подтверждении резервации. Если вы решите уйти раньше по личным причинам, а не из-за чрезвычайной ситуации или технической ошибки, мы, к сожалению, не сможем изменить условия полиса.Мы ценим любые отзывы и обязательно учтём Ваши замечания для улучшения сервиса. Надеемся, что в будущем сможем приветствовать Вас вновь и предоставить отдых, соответствующий Вашим ожиданиям.С уважением,Служба ресепшнGolden Topaz Phu Quoc Resort
Guest User
Superior Triple Room (1 Large Bed + 1 Small Bed)
Stayed in Mar 2025
Family
1 review
8.5/10
Very Good
Posted on May 2, 2025
1. Cons. The bed mat is really hard. The bathroom is not soundproofed on the upper and lower floors, so you can hear unwanted noises from the other person. Interfloor noise and the sound of the door closing are a bonus. The water in the sink smells like iron, and the shower filter is installed by itself, so you have to fix it yourself. There is a lot of dust in the gaps between windows and ceiling fans. You can see dust accumulated in places you can't reach. 2. Pros The breakfast was very good. The pool and garden are very well maintained. Hot water comes out well when you shower. In conclusion, if you only use a single-story building or one of the upper and lower floors, It's very good. There's nothing you can do about the smell of the water in the sink. Since it's an old place, this problem isn't unique to this place, so just brush your teeth with bottled water and bring a shower filter to wash the rest. Although the pros seem to be less than the cons, the pros themselves are very high quality for a cost-effective hotel, so I personally would visit again.
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TRIPS_WITH_TIPS
Deluxe King Room
Stayed in Sep 2024
Couples
18 review
10.0/10
Outstanding
Posted on Nov 11, 2024
I really liked the hotel, nice, modest, cozy) A good pool, spacious rooms, breakfasts every morning you choose a day in advance, they are served in the morning. The people working there are very service-minded, they will help with everything and meet all requests. Across the street there is a restaurant, the sea is just a stone's throw away - 10 minutes on foot. In general, a very good place for the money. But I do not recommend anyone to go to the neighboring hotel - Paradise, it is not a hotel, but an abandoned guest house.
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Guest User
Superior Double Bungalow - Pool View
Stayed in Mar 2025
Couples
2 review
9.0/10
Great
Posted on Apr 8, 2025
All beautiful and functional. Highly recommended.
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May7
Stayed in Nov 2023
Family
4 review
5.5/10
Posted on Jan 25, 2024
The room is clean and tidy. Although it is not very new, it is acceptable. The only facility is the swimming pool. The location is relatively remote. The biggest dissatisfaction was that there was no hot water in the shower. Although we repeatedly told the front desk to wait for 30 minutes, there was no hot water for the last two nights, so we had to wash our feet.
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ALEKSEI
Superior Double Bungalow - Pool View
Stayed in Nov 2023
Couples
29 review
8.5/10
Very Good
Posted on Dec 4, 2023
Didn't like the breakfasts. You order in advance from the menu. It turns out not enough, I didn’t have enough. I didn't like the location either. The street where the hotel is located is quite quiet and dark. The feeling that you are somewhere on an eerie outskirts. The fact that you have to go to the sea is not so bad. Then you also have to walk along the shore, since the sea in that place is not swimmable. But the hotel itself is gorgeous! Very cozy and beautiful. Small - the entire area is a swimming pool and bungalows and 2-story buildings located around it. Literally surrounded by greenery! You can swim in the pool until late! At the reception there is a refrigerator with drinks at reasonable prices for the hotel.
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ВладимирБар
Stayed in Dec 2023
Family
14 review
8.0/10
Very Good
Posted on Jan 31, 2024
In general, the hotel is not bad, quite clean, everything is green, a nice and warm swimming pool, the rooms are large, the TV shows YouTube in Russian. They only serve breakfast and it is monotonous, but tasty. The beach is clean, the water is clear, but the walk to the beach is 250 meters. We were completely satisfied with the price and quality.
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Vitalii Merkulov
Deluxe King Room
Stayed in Dec 2023
Travel with friends
5 review
9.5/10
Amazing
Posted on Jan 14, 2024
The hotel is great! In greenery and silence. The rooms and beds are huge. The pool is big. Cleanliness is monitored everywhere. The only problem is with hot water, it takes a long time to wait, and sometimes not at all. Breakfast is the same every day and must be ordered in the evening.
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