Centara Hotels in Phuket

I am dissatisfied with my recent stay due to the following issues: • Children’s pool white drain cover caused falls, including my swollen foot; no fixes made. • Unannounced power outage for hours; staff denied responsibility, offered only fruit as compensation. • Room marketed as new but materials worn; neighbor’s doorbell rang in my room due to thin walls. • Inconsistent housekeeping; bathrobes once left rolled on my bed. • Post-renovation design unfit for families; toilet and bed separated by a curtain.

I had a wonderful stay at this hotel! The location is peaceful, perfect for a relaxing getaway. The pool is large and well-maintained, offering a great place to unwind. They also provide a variety of activities, which is a nice touch—though not complimentary, it's worth exploring for those looking to stay active. The buffet breakfast was decent, with enough variety to start the day right. What truly stood out, though, was how they handled my birthday celebration request—I was genuinely impressed by the thoughtful gesture and attention to detail. It made the stay even more memorable. Highly recommended for anyone looking for a peaceful retreat with good facilities and warm service!

The villas are stunning with panoramic views of Karon Beach. Villas with pool are very private and not overlooked. Food exceptional. Staff fantastic so attentive and friendly. Geo and K were so helpful and friendly. The in resort tuk tuk was a fast service as the resort is on a cliff with lots of steps. You are a little out of Karon and need taxi or tuk tuk to travel in and out of Karon but only 200b. Wonderful place I will surely visit again.

Happy Holidays. We have a long holiday with a very big room (2 bedrooms, 2 toilets and 1 big living room with a kitchen area) that is good and suitable for a family of 5 like us. My children love the swimming pool, balcony, sports room and hotel cat. Good location, it is near the beach and food is within a short walking distance. It is the first time for my children in Phuket. Everything is ok and safe for them. Good service, all reception staff are very friendly especially Khun Bou and a lady with long hair who has a beautiful smile and helped us a lot. We are happy to see the security at the entrance. They smiled and said ”Sawasdee karb” every time we passed by. We like the sea views from both the bedrooms balcony and mountain view from the living room to have lunch and watch the sunset, no need to find any restaurant because we have everything from our rooms, just need to buy food from outside. The few things that would be better if they can improve is the bathroom sink is too high for my little daughter, a lot of dried leaves in the pool and noises from the pubs which alerted us a few days but later we got used to it. But overall it is ok. Good 😊 😊 😊 😊 😊

Spent 4D3N here. Location-wise, not directly in from of Kata beach but they conveniently provide shuttle service to the beach, just 5 mins away. Resort is right in the middle of the main kata street so easy access to the area. 711 available nearby. Room-wise, we relocated on the ground floor in front of the main pool area, direct access from our balcony. As Asian family, we were used to leaving our shoes at the door and bare foot in the room, however floor was dirty. Not used for us to walk around in the room with our shoes. Beds were soft to our delight. Breakfast was good. Didn’t really get to enjoy the pool as we were sick day before departure. Suspect the drinks from previous night dinner we had at one of the restaurant along the street. That just killed the entire mood and we couldn’t enjoy Centara fully.