Zenseana Resort & Spa

Zenseana Resort & Spa Reviews

Zenseana Resort & Spa

147 Thanon Phrabarami, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
Zenseana Resort & Spa
Zenseana Resort & SpaZenseana Resort & SpaZenseana Resort & Spa
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Guest Reviews of Zenseana Resort & Spa

7.9/10
Good
137 review
Verified reviews
Location7.8
Amenities7.7
Service8.1
Cleanliness7.9
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All reviews(137)
Positive reviews(123)
Reviews with photos/video(31)
Great service(31)
Close to beach(27)
Delicious breakfast(18)
Clean pool(17)
Great swimming pool(17)
Convenient location(15)
Loved the beach(12)
Average sound insulation(10)
Negative reviews(14)
Guest User
Deluxe Room With Balcony
Stayed in Sep 2025
Couple
3 review
10/10
Outstanding
Posted on Oct 24, 2025
Excellent place to live . Near to Patong beach and great amenities in the room you need on daily basis .
Guest User
Deluxe Room With Balcony
Stayed in Oct 2025
Couple
1 review
10/10
Outstanding
Posted on Nov 6, 2025
Loved this place. Great location. Roma were very nice and only a 5 minute walk to the beach.
Guest User
Deluxe Room With Balcony
Stayed in Feb 2025
Travelling with friends
2 review
9.5/10
Amazing
Posted on Mar 25, 2025
The hotel is really comfortable, has it’s own cosmetics - shower gel, conditioner, soap gel, lotion, shampoo Very nice and comfortable bath robes made of linen I love the location - not far from the beach Nice breakfast with variety of food Clean Not noisy Friendly staff Already my forth stay in that hotel for 12-14 days each
6/7
Response from Property: Dear Values Guest,Thank you for sharing the excellent feedback and we are delighted to know that your stay was enjoyable and memorable.We look forward to welcoming you back here againWarm regards,Pantiwa,Operations Manager
Zyk
Deluxe Room With Balcony
Stayed in Jul 2025
Couple
8 review
6.0/10
Posted on Oct 26, 2025
There is some sort of prayer sound at wee hours in the morning, we could not get any sleep but luckily the hotel changed the room for us where the sound is not so audible
Guest User
Deluxe Room With Balcony
Stayed in Jun 2025
Couple
10 review
2.0/10
Posted on Aug 6, 2025
First of all, the app says 5 star but the place is hardly a 3 star hotel. Very poor service, unfriendly and unhelpful staff. The worst location, very noisy even in midnight and you won’t be able to sleep. Everything you ask for such as room service is prepared many hours later. All in all, don’t ruin your vacation staying in this place.
Response from Property: Dear Mitra,Thank you for taking the time to share your feedback.We’re truly sorry to hear that your experience did not meet your expectations, and we regret the inconvenience caused during your stay. Please accept our sincere apologies for the delay in service and any discomfort you experienced due to the surrounding noise.We take your comments seriously and are already addressing these concerns with the relevant departments. Your insights are important to us as we continue to improve both our service quality and guest comfort.We appreciate your feedback and do hope for an opportunity to welcome you back in the future with a much-improved experience.Sincerely,Pantiwa L.Operations ManagerZENSEANA Resort & Spa
nesem chimchon
Deluxe Room With Balcony
Stayed in Jun 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jul 19, 2025
Front desk was very nice very good welcome rooms clean nothing to complain great location for the price I give them excellent definitely will come back
Response from Property: Dear Nesem Chimchon,Thank you so much for your wonderful 10/10 review and for sharing your experience with us.We're truly delighted to hear that you enjoyed your stay — from the warm welcome at the front desk to the cleanliness of your room and the excellent location. Your kind words and high rating mean a lot to our team.We look forward to welcoming you back to ZENSEANA Resort & Spa in the near future!Warm regards,Pantiwa L.Operations Manager
Sheenahmq
Deluxe Room With Balcony
Stayed in May 2025
Family
7 review
9.5/10
Amazing
Posted on Jul 3, 2025
The hotel is decent clean Toilet light seems a lil dim The shower water pressure is good Convenience stall nearby in walkable distance There is underground carpark. About 1.7km to Bangladesh round about 25min walks Tuktuk to Bangla rd cost 200b Back to hotel at midnight is 300b
Response from Property: Dear Sheenahmg,We really appreciated your kind support in staying with us and It is such a pleasure to hear that you had a great stay. It would be our great pleasure to welcome you back again in the future.Warm regards,Pantiwa L.Operations Manage
HazelC
Deluxe Room With Balcony
Stayed in Jun 2025
Couple
7 review
10/10
Outstanding
Posted on Aug 26, 2025
Hotel was clean, and staff were very very friendly and helpful!
Response from Property: Dear Hazel,Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay at Zenseana Resort & Spa and appreciated our cleanliness and the friendly, helpful service from our staff.Your kind words mean a lot to our team, and we look forward to welcoming you back for another outstanding stay in the future.Warm regards,Pantiwa LaksanaprimOperations ManagerZenseana Resort and Spa
Guest User
Deluxe Room With Balcony
Stayed in May 2025
Solo traveller
1 review
8.5/10
Very Good
Posted on Jul 20, 2025
amazing vacation, thanks to the hotel staff, they're the best
Response from Property: Dear Valued Guest,Thank you very much for your kind review and for choosing ZENSEANA Resort & Spa.We’re so glad to hear that you had an amazing vacation and that our team contributed to making your stay memorable. Your kind words mean a lot to us.We hope to have the pleasure of welcoming you back again very soon.Warm regards,Pantiwa L.Operations ManagerZENSEANA Resort & Spa
Nelly11
Two Bedroom Deluxe Family Unit Suite
Stayed in Apr 2024
Travelling with friends
40 review
9.5/10
Amazing
Posted on Jun 4, 2024
Good hotel, great location and the staff are really nice. Breakfast is delicious and rooms are cleaned everyday.
Response from Property: Dear Nelly11,Thank you for your rating and review of our hotel.We look forward to welcoming you back here again.Warm Regards,Pantiwa L.Operations Manager
Anonymous User
Deluxe Room With Balcony
Stayed in Jun 2025
Travelling with friends
10 review
2.5/10
Posted on Aug 9, 2025
Not even close to a 5-star hotel.
Response from Property: Dear Guest,Thank you for sharing your experience at Zenseana Resort & Spa. We are truly sorry to hear that your stay did not meet your expectations. Please know that we take all feedback seriously and will review your comments regarding amenities, cleanliness, and service with our team to ensure improvements are made.We hope to have the opportunity to provide you with a better experience in the future.Warm regards,Pantiwa LaksanaprimOperations ManagerZenseana Resort and Spa
Guest User
Deluxe Room With Balcony
Stayed in Mar 2025
Travelling with friends
12 review
8.0/10
Very Good
Posted on Apr 28, 2025
Its nice welcoming staff but the room feels old
Response from Property: Dear Naif Obaid,Thank you for sharing the excellent feedback and we are delighted to know that your stay was enjoyable and memorable.We look forward to welcoming you back here againWarm regards,PantiwaOperations Manager
Anonymous User
Deluxe Room With Balcony
Stayed in Jul 2024
Solo traveller
36 review
7.5/10
Posted on Aug 21, 2024
The bed sheets and pillow had stains like they won't changed from the previous guest. Overal good experience just need to check the beddings better
Response from Property: Dear Guest,Thank you for your rating and review of our hotel.We look forward to welcoming you back here again.Warm Regards,Pantiwa L.Operations Manager
Matthewgolden015
Deluxe Room With Balcony
Stayed in Jul 2024
Couple
4 review
9.5/10
Amazing
Posted on Oct 29, 2024
Good location and the staff were friendly , had a great stay and the sunsets on the rooftop was amazing. The bar at the swimming pool is a 10/10 and affordable. Would recommend to book this accommodation. 😍
Response from Property: Dear Matthew,I'm very delighted to hear that our hotel and staff service is made you have a great memorize, great stay. Happiness for customer is our aim. I'm looking forward to welcoming you as a second home in Phuket. Best Regard, Pantiwa L. Operations Manager
AlanLau168
Premier Room With Bathtub
Stayed in Aug 2024
Couple
2 review
9.0/10
Great
Posted on Sep 4, 2024
The staff are all very warm and welcoming towards the guest. Helpful and great services.
Response from Property: Dear Yong Hui,Thank you for taking the time to share your experience during your recent stay with us. The staffs are all very warm and welcome toward and Helpful, we are thrilled to hear that it was reflected in your stay.Thank you once again for your valuable feedback and we hope to have the pleasure of welcoming you back to Zenseana Resort and Spa in the future and providing you with an even better experience.Best regards, Zenseana Resort and Spa Team.