Courtyard by Marriott Shanghai Fengxian

Courtyard by Marriott Shanghai Fengxian Reviews

Courtyard by Marriott Shanghai Fengxian

No.1 Nanqiao Road, Nanqiao Town, Shanghai, ChinaView Hotel Details
Courtyard by Marriott Shanghai Fengxian
Courtyard by Marriott Shanghai FengxianCourtyard by Marriott Shanghai FengxianCourtyard by Marriott Shanghai Fengxian
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Courtyard by Marriott Shanghai Fengxian Guest Reviews

4.5/5
Great
897 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All Reviews(897)
Positive reviews(861)
Reviews with photos/video(74)
Delicious breakfast(80)
Large rooms(36)
Easy to get around(34)
Friendly front desk staff(34)
Strange smell in room(15)
Perfect for business trips(14)
Great swimming pool(12)
Stayed multiple times(6)
Negative reviews(36)
Brooke
Business Double Room
Stayed in Jan 2024
Solo travellers
6 review
4.7/5
Amazing
Posted on Jan 20, 2024
This is opulent and decadent. There is a special events room, restaurant, pool, spa and sauna, and best for me was the bathtub (and shower) in the room. Because of the tub, I didn't even go to the pool. I had room service, and they didn't speak English, but came to my room to take my order in person. I had a burger, fries and Caesar salad and a beer. It was very good. I enjoyed breakfast in the morning, it was expansive and amazing, plus juices and coffee. I was able to try so many things. There were choices if you wanted Continental, but Chinese things as well. I liked it and had an amazing night's sleep. I only have pictures of the tub and my breakfast. I would stay again. Also, I went off in the Didi and returned and it was easy to come and go.
Response from Property: Dear guests, thank you very much for choosing to stay at the hotel santosa! Meeting with you is a kind of fate we will cherish, I believe we will work hard to do better, so that you stay in the period to give you a pleasant and warm experience! Like to remember to Come Oh, look forward to meeting you again!
Saulo Vaz de Vasconcellos
Business Double Room
Stayed in Jan 2024
Business travellers
1 review
4.0/5
Very Good
Posted on Jan 21, 2024
Hotel is Fine, breakfast is wonderful, but It is Smoke tolerant. Neverthrless the hotel says its Smoke free, It is not true. You Can Fell cigarrete Smoke on ALL hotel áreas, including inside the Room through hvac system. I complained , but staff did nothing. No fines to smokers, not even a request to stop smoking.
Response from Property: Dear guests, thank you for choosing to stay at Courtyard by Marriott Shanghai Fengxian! We sincerely apologize for your stay. We attach great importance to the problems you have reflected, and the hotel will strengthen management, improve service quality, and provide better service for every guest. We hope you will book our hotel again and give us a chance to apologize. We look forward to your visit again!
DANIEL MASIH
Business Room (2 Beds)
Stayed in Nov 2023
Business travellers
1 review
4.5/5
Great
Posted on Nov 8, 2023
I had an unpleasant experience checking in as the aircon wasn't working in the rooms. I changed 3 rooms till I was given one that was fine. Yet, I had to request a fan as the aircon wasn't fantastically cold. I stayed in another hotel in Shanghai and it was brilliant. The room was made ready for us before check-in. I guess it's a Mariott thing. We stayed in another Mariott property in Zibo and they too had aircon issues. :( Otherwise, the staff were friendly and tried their best to understand you and overall I would say that it was fine. They have an Indian menu and the food was prepared by a Chinese chef. Not bad. The location was great as there were many shops nearby.
Response from Property: Dear guests, thank you for choosing to stay at Courtyard by Marriott Shanghai Fengxian and sharing your stay with us. We are glad that you are satisfied with our hotel service and dining, which is the biggest motivation for our continuous improvement. We are very sorry for the inconvenience caused to you due to the air conditioning problem. We have fed back to the relevant depar**ents for improvement. If you come here next time, I hope you can book our hotel again and look forward to meeting you again! I wish you a smooth work and a happy life!
SEO JEONG MOON
Business Double Room
Stayed in Jan 2024
Business travellers
1 review
4.0/5
Very Good
Posted on Mar 25, 2024
It was pretty good hotel and the breakfast was fine but not great.
Response from Property: Dear guests, thank you very much for choosing to stay in Shanghai Sentosa Wanyi Hotel! We are very happy to have your recognition of our hotel, and thank you for your valuable comments. We have feedback to the relevant depar**ents looking forward to your visit again! Wish You 2024 million things go well!
David
Business Double Room
Stayed in Jul 2023
Family
5 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Near FengXian district centre, shops and restaurants not far away, spacious rooms and nice breakfast.
Response from Property: Thank you very much for your praise of our Courtyard By Marriott Shanghai Fengxian ! It is our greatest honor to leave you a wonderful hotel experience! Looking forward to meeting you again!
Guest User
Business Double Room
Stayed in May 2024
Family
22 review
3.5/5
Posted on May 6, 2024
Very good breakfast
Response from Property: Dear customers hello, thank you for choosing to stay in Shanghai Sentosa Wanyi Hotel! Careful service, meticulous service has been our pursuit, you can be satisfied is our power! Believe that we will do better! Look forward to your visit again!
Guest User
Business Double Room
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Very good hotel
Response from Property: Thank you very much for choosing to stay in Shanghai Sentosa Marriott Hotel! We are glad to have your high recognition of our hotel, and all of our colleagues are trying to provide you with better service, so that you can enjoy a pleasant and warm experience during your stay! ! Looking forward to meeting you again!
Ariuntsetseg
Business Room (2 Beds)
Stayed in Apr 2024
Business travellers
3 review
4.0/5
Very Good
Posted on Apr 19, 2024
It worthed
Response from Property: Dear guests, thank you very much for choosing to stay at the hotel santosa! You are satisfied with our happy, with your encouragement we will work even harder to do a good job, looking forward to your 5 points, looking forward to your re-admission!
Siska
Business Double Room
Stayed in Feb 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on May 21, 2024
Good hotel
Response from Property: Dear guests, thank you for choosing to stay at Shanghai Sentosa Wanyi Hotel and sharing your pleasant stay experience with us. We are glad that you are satisfied with all aspects of our hotel and look forward to meeting you again! I wish you success in your work and a happy life!
Dommyboy
Business Room (2 Beds)
Stayed in Oct 2021
Couples
12 review
5.0/5
Outstanding
Posted on Nov 6, 2021
Amazing You don’t want to miss out 😉
Response from Property: Amazing Hope to see you again
Kim Victoria
French-Style Deluxe Room (2 beds)
Stayed in Jul 2022
Family
29 review
5.0/5
Outstanding
Posted on Jul 17, 2022
Great hotel! Very good breakfast
Response from Property: I believe we will do better!
Wickham Lee
Business Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Fengxian is really a paradise in Shanghai. I chose to stay here for one night. After all, it is a hotel operated by an old luxury hotel brand. Even if it focuses on cost-effectiveness, the services in all aspects are impeccable. When we checked in, Miss Grace at the front desk answered many of our questions enthusiastically, and told us where the swimming pool is and how to park. The room is spacious and clean. Everything is sufficient. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Courtyard by Marriott Shanghai Sentosa and sharing your pleasant stay experience with us. We are very happy that you are satisfied with our hotel service environment. This is our biggest motivation for continuous improvement. We look forward to seeing you again. Meet you! I wish you success in your work and a happy life!
Guest User
Business Double Room
Stayed in Mar 2024
Other
39 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The old hotel doesn't look old. It reminds me of the Qilu Courtyard next to my school when I was a kid. The architectural style is the same as the Grand Mercure Xianxia Road, full of 90s style! There is nothing to complain about, and the breakfast is better than some bad five-star hotels. The fact that it has been able to maintain good quality for many years must be due to the presence of excellent managers!
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your favorable review of our Courtyard by Marriott Sentosa! We always believe that a good reputation must be recommended from the most sincere satisfaction of the guests. Your satisfaction is the driving force for all our hotel staff to move forward. We are committed to making every guest feel at home! Looking forward to your visit every time! I wish you all the best in 2024!
Anonymous User
Business Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The afternoon tea did not match what was shown in the package pictures, but after efforts, cakes and fruits were compensated. There are no macarons, sandwiches, bacon, etc., and there are peanuts, melon seeds, and pistachios that are not included in the set meal.
Original TextTranslated by Google
Response from Property: Hello dear guests! Due to our negligence in not changing the photos of the afternoon tea set in time, we deeply apologize for bringing you a bad dining experience. Thank you very much for pointing out our mistakes in our work. We will use this incident to review our future work. Be more meticulous and ensure that similar incidents don’t happen again in the future. I apologize to you again and hope for your understanding. Thank you🤝
Ajimidou
Business Room (2 Beds)
Stayed in Feb 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The room is very big. Although the facilities are a bit old, they are well maintained. The large bathtub is noteworthy. Although I didn't use it, it's not hard to see the high standard of the year. The room is very large. The service is very good, which must be praised.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay at Courtyard Shanghai Sentosa! We are very glad that you are satisfied and recognized in all aspects of the hotel. The hotel is located in the center of Nanqiao Town and is the best choice for entertainment, tourism and leisure. The hotel is committed to making every guest feel at home! Looking forward to seeing you again!