9 2 Meun-Ngern Road Pa Tong, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Patong Heights Guest Reviews
8.7/10
Very Good
34 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.6
Service8.8
Cleanliness8.8
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All reviews(34)
Positive reviews(25)
Reviews with photos/video(9)
Friendly staff(9)
Awesome rooms(6)
Negative reviews(4)
SohJoseph
Standard Suite
Stayed in Mar 2024
Couples
1 review
9.0/10
Great
Posted on Apr 15, 2024
Good Services & cleanliness. Not convenient for walking
Guest User
Standard Suite
Stayed in Nov 2024
Travel with friends
5 review
8.0/10
Very Good
Posted on Dec 30, 2024
Overall it's good, but the air conditioner is not cold at all and needs to be refilled with fluorine.
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Totoro*&^
Standard Suite
Stayed in Dec 2023
Travel with friends
11 review
10.0/10
Outstanding
Posted on Jan 16, 2024
Invincible mid-mountain sea view, facing the Andaman Sea and Patong Beach from a high position; the rooms are clean and bright, with Chinese service, and the price matches the hotel hardware and environment; although the parking space is slightly tight, it is also very convenient to book a car at the hotel; there is a small hotel nearby The beach where people arrive is the freedom beach, which is very suitable for wedding photography, snorkeling, and daze. It only takes less than a kilometer to walk. The food at the hotel is particularly good, with both Chinese, Western and Thai dishes. I think the steak is a must-try. It is no exaggeration to say that their steaks are at a level that can sweep the entire island. The key is the price. Very fair. Since the hotel is located in the middle of the mountain, it only takes about 4 minutes to get down to Patong Beach. If you walk back to the hotel, you will be a little out of breath. You have to climb a high slope of about 70 meters. It is recommended to take a tuk tuk or download Bolt to book a car.
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6/10
Dennis
Standard Suite
Stayed in Sep 2024
Couples
22 review
9.0/10
Great
Posted on Oct 30, 2024
Very satisfied, will come again next time
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Guest User
Standard Suite
Stayed in Jul 2023
Couples
3 review
2.0/10
Posted on Aug 21, 2023
Phuket is the last stop of this two-week honeymoon trip, and I chose this hotel carefully. But the result disappointed me. First, the hotel does not actually have the area described on the platform. Second, the person who booked this hotel was interested in having a kitchen. So we went out to sea to catch a lot of fish that day, but the kitchen didn’t have anything for cooking. We wanted to ask the hotel for some salt and oil, but the proprietress didn’t want us to cook, and let us take it out for processing. We had no choice but to go out. Third, because we booked a sea view room for the next three days, there is a balcony, but the balcony is actually very unsafe. The balcony door is broken and cannot be locked. The balconies of all the rooms are actually accessible. We told the hotel to let them fix it, but we got the reply that it can only be fixed the next day. We were helpless again. So I put the table on the balcony of the room before going to sleep. Fourth, and what I don't like the most, is that they are treated differently. For the same price, Chinese people don't give breakfast, but foreigners can, which is simply unbearable. Fifth, the name of the hotel is patong heights, which is actually very inconvenient in the middle of the mountain. To sum up, this hotel is not worth the price at all, if you don't want to ruin your holiday, please don't book this hotel. Sixth, there was no one checking in on the day of check-out, but they told us to check out and clean immediately in the same tone as the leader. We said that we had communicated with another boss one day in advance and no one could check out half an hour later the next day, but What I saw on the day of check-out is that foreigners are allowed, but China is not, and they are treated differently! ! ! If you want to book this hotel, please be careful! ! !
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Response from Property: Dear guests
First of all, thank you for your review on the platform. In view of your description, our hotel has conducted an investigation.
First, our hotel has always served guests with the purpose of seeking truth from facts.
Second, we are a hotel, not a serviced apartment, so the kitchen is not equipped with cooking ingredients. The fish you hooked should be processed at a food store. We also told you clearly at that time.
Third, we have a safety lock on the terrace of each room and check it before guests check in. We checked the records of the day and found that there is no request from you. We are deeply sorry if there is any misunderstanding in communication.
Fourth. Our hotel is located in the middle of the mountain, leaning on the mountain and looking at the sea. There are four free shuttle buses to the beach every day, 650 meters away from the beach.
Fifth, our ocean view rooms have a 100% occupancy rate for the few days before and after your guest checks into the hotel. The check-out time for any guest is 12:00 Pm or before. There is no racial distinction at all. In fact, we are more helpful. Compatriots, completely opposite to what the guest described.
Sixth. The sea view room you booked on Ctrip was marked as not including breakfast, but you used *************’s platform. The pool view room including breakfast was shown to be completely different from the platform you booked. , The price of *********** includes breakfast, and the price you booked on Ctrip does not include breakfast, so there is no such thing as foreigners having breakfast, but you don’t. Please don’t use different platforms to mislead!
Based on your comments, we are once again deeply sorry for the misunderstanding. We will work harder and serve all guests attentively. Thank you for your feedback.
Guest User
Standard Suite
Stayed in Jan 2024
Couples
2 review
10.0/10
Outstanding
Posted on Feb 21, 2024
The room was clean, comfortable and tidy. The hotel staff were very friendly.
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Zychiyouzhe
Suite with Pool View Non smoking
Stayed in May 2023
Couples
2 review
9.5/10
Amazing
Posted on Jun 9, 2023
The room is very clean and big. Except the location is halfway up the mountain, everything else is very good. The boss is Chinese and very enthusiastic.
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Guest User
Suite with Pool View Non smoking
Stayed in May 2023
Couples
4 review
10.0/10
Outstanding
Posted on Jun 11, 2023
This is my first trip to Thailand with my girlfriend! The owner and the proprietress of this hotel are super nice! ! The boss is a Canadian-Chinese barrier-free communicator who is also enthusiastic! The room is very clean and big! The proprietress's cooking skills can be called Michelin level. You can tell her in advance what you want to eat, and she will buy the freshest ones and prepare them for you! Key point: one tenth of the domestic price! ! Phuket's first choice! Also stayed in other hotels! In the last two days, go back and continue to stay in the highlands! !
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6/8
Xiaodaitaodedashu
Suite with Ocean View Non smoking
Stayed in Mar 2023
Family
4 review
9.0/10
Great
Posted on Apr 26, 2023
good view~ The owner of the hotel is very enthusiastic and nice, and his cooking skills are really good. If you stay, you must remember to find the boss to buy seafood and cook it for you to eat. It is 1/10 of the domestic price of Dongxingban.
Remember to be optimistic about the time of the shuttle, it is very convenient.
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Guest User
Suite with Ocean View Non smoking
Stayed in Feb 2023
Couples
2 review
10.0/10
Outstanding
Posted on Mar 10, 2023
The hotel is not very big but very new, beautiful and quiet, the rooms are quite large and the facilities are complete, the service staff is friendly, and there is an uncle who speaks Chinese very well.
The only minor problem is that the traffic is a bit inconvenient. If you miss the hotel shuttle bus, it is still a bit hard to walk to Patong Main Street.
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TSEUNG YUET CHING
Jacuzzi Suite Non smoking
Stayed in May 2024
Travel with friends
11 review
10.0/10
Outstanding
Posted on Jun 29, 2024
房間干淨,員工態度好好,可以中文溝通好方便,下次嚟會再住呢度。
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Guest User
Suite with Ocean View Non smoking
Stayed in Mar 2023
Couples
28 review
9.0/10
Great
Posted on May 1, 2023
The location is a bit ambiguous, but they kindly helped me check in even though it was late, and although the breakfast didn't have a lot of variety, it was good because it had mango and was well prepared.
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Guest User
Standard Suite
Stayed in Nov 2023
Solo travellers
8 review
9.0/10
Great
Posted on Dec 6, 2023
Good value for money, affordable stay👍🏻👍🏻
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F•F
Suite with Pool View Non smoking
Stayed in Sep 2022
Travel with friends
4 review
10.0/10
Outstanding
Posted on Oct 14, 2022
The hotel is very clean and quiet in the middle of the mountain. I have to praise the boss's cooking skills are really good, the staff are very enthusiastic