The Royal Paradise Hotel & Spa

The Royal Paradise Hotel & Spa Reviews

The Royal Paradise Hotel & Spa

135/23, 123/15-16 Rat-U-Thit 200 Pee Road, Kathu, Phuket Province, 83150, ThailandView Hotel Details
The Royal Paradise Hotel & Spa
The Royal Paradise Hotel & SpaThe Royal Paradise Hotel & SpaThe Royal Paradise Hotel & Spa
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The Royal Paradise Hotel & Spa Guest Reviews

4.1/5
Very Good
846 review
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(846)
Positive reviews(764)
Reviews with photos/video(295)
Too noisy(89)
Great swimming pool(78)
Convenient for shopping(49)
Close to beach(47)
Nice sea view(41)
Tasty food(32)
Offers pick-up/drop-offs(9)
Delicious buffet(9)
Negative reviews(82)
Guest User
Paradise Wing Deluxe Room with Partial Sea View
Stayed in Nov 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Nice view with perfect room condition. Service was perfect. they will give you welcome drinks as well.
Response from Property: Thank you so much for sharing your experience. We look forward to seeing you again soon.
Guest User
Deluxe Triple Room Royal Wing
Stayed in Aug 2024
Family
2 review
3.7/5
Posted on Sep 1, 2024
Great location n Nice pool! We feel wowed at the moment opened the door. But when I unpacked my luggage, I realised the super thick dust on the clothes hanger and where clothes are hung, also there are spider webs right above the washbasin in the bathroom. I ask the cleaner to come in help to clean as I open my room door n just saw the cleaner. At first, she felt why I asked her , and I repeated “ please come in, I need ur help to clean clean, let me show you “ she had no choice and came in my room, I pointed the 2 places to her to clean, she apologised right away “ sawadika” n cleaned.
Response from Property: Thank you for your review, we are sorry to have brought you an unpleasant experience. We will notify the relevant sections for improvement.
Alfie Tan
Paradise Wing Deluxe Room with Partial Sea View
Stayed in Aug 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Great location to everything like food, beach, shopping and nightlife. Hotel gets clean everyday. Photos are taken from my room at the 11 floor and I think it’s goes up to 23.
Response from Property: Thank you for staying in our hotel and sharing your review. We so happy to hear you enjoyed our service, Hope to see you again.
Around the world……
Deluxe Room Royal Wing
Stayed in Jul 2024
Couples
25 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The hotel have 2 buildings. It’s so easy to walk to popular places such as Bangla, Patong beach and boxing stadium
Response from Property: We are so grateful for your 5 score review, thank you for sharing your experience.
rafamagri
Paradise Wing Deluxe Room
Stayed in Jun 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
For the price and location, it was perfect! I would stay there again :)) The staff was super friendly and polite too!
Response from Property: Thank you so much for your 5- score review! We will share this with the team.
Tyler
Paradise Wing Deluxe Room
Stayed in Jun 2024
Solo travellers
8 review
4.7/5
Amazing
Posted on Jul 6, 2024
Great hotel with good room service, extremely good location and a great pool area.
Response from Property: Thanks so much for sharing your experience, it will be nice to see you again.
Janice
Paradise Wing Deluxe Room
Stayed in May 2024
Travel with friends
11 review
4.5/5
Great
Posted on Jun 4, 2024
Hotel location is good. Wifi seems not too strong. If you are particular about “noise”, it might be an issue for rooms facing the nearby clubs. Overall would recommend.
Response from Property: Thank you for you review, We hope to service you again soon.
Guest User
Paradise Wing Deluxe Room with Partial Sea View
Stayed in Nov 2024
Couples
1 review
4.0/5
Very Good
Posted on Nov 28, 2024
Pro: The location is perfect, right in the middle of everything. Clubs, bars, massages, food truck literally just steps away. The room had a balcony with “partial sea view”. The elevators have a panoramic view over the city. Ac was working fine! Bathroom was spacious. Nice pool with bar. Cons: breakfast was the same everyday, excpect they added the leftover food from day before. I have no problem with this, we need to fight against food waist, but the basic selection was boring. Room was extremely noisy. No sound proof doors to the corridor and none to the balcony. There are some clubs steps away and the do extremely loud music till 1-2 am. Please be prepared you need earplugs. The windows needs to be replaced. The cleaning was okay(ish), of course we found hairs here and there.. All in all a good stay, but not sure I would choose again due the extremely loud music.
Response from Property: Thank you very much for your detailed review. We will report it to the management team. Hope you have a nice vacation.
blablablacksheep
Paradise Wing Deluxe Room
Stayed in May 2024
Travel with friends
48 review
3.7/5
Posted on May 28, 2024
Old, not convenient l, had to walk so far to Main Street and not covered walkway. At this price can book somewhere better and new. *** hotel. Breakfast boring
Response from Property: We are sorry to have brought you an unpleasant experience. We will notify the relevant sections for improvement.
Ian Christensen
Suite-Paradise Wing
Stayed in Nov 2024
Solo travellers
15 review
4.2/5
Very Good
Posted on Nov 14, 2024
The Hotel is ok and could stay there again. It’s a bit run down and old comparing what you pay but get it’s all about location. It’s very noisy outside from bars until late so if you are a light sleeper it not recommended
Response from Property: Thank you for your review, the hotel is located in the center of Patong. There are many bars and nightclubs nearby. It may be a little noisy at night. The hotel sincerely apologizes to you for your unpleasant stay experience.
TrisM
Paradise Wing Deluxe Room
Stayed in Apr 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on May 4, 2024
Absolutely in love with this hotel. It is close to alot of restaurants and bars. It's only 7 mins to Bangla road and the beach. It has a huge pool with access to a bar. The breakfast was great and the service was good ad well.
Response from Property: Thank you for staying with us, we so happy to hear you enjoyed at the pool, we will continue making our guests happy and comfortable. it will be nice to see you again.
Frankie Shiu
Paradise Wing Deluxe Room
Stayed in May 2024
Solo travellers
9 review
4.7/5
Amazing
Posted on Jun 2, 2024
well location!staff are friendly!will come back to stay next time!
Response from Property: Thanks so much for sharing your experience, it will be nice to service you again.
Anonymous User
Paradise Wing Premier Deluxe Twin Room
Stayed in Mar 2024
Travel with friends
16 review
3.0/5
Posted on May 25, 2024
Both the view and the facilities were fine. However, the service at the front office was totally terrible! We booked 2 twin bedrooms for 3nights. However, they told us to stay in a double bed room and check in again tomorrow. The staff first told us that we should do so without explaining or understanding the situation. We didn't want to take the inconvenience, so we talked to the manager next to her. But she said there was no other way because the hotel was full, and if you don't want to change, you can cancel the reservation and go to another hotel. Is this what the MANAGER would say? The service staff laughed at us next to see us talking to the manager Overall, there was no service training for the staff. They said they would check out the next day and move our luggage to a new room. But it wasn't done at all. Totally we did our self. When I check in again, another staff gave us two completely different room keys (it seemed like they didn't take a handover about the situation). I don’t want to visit again or recommend it to anyone. The staff telling us that to ‘come here and get your keys’ as if they were dealing with their subordinates. In the breakfast restaurant, all customers' plates are stacked, but there were no working. Overall, education on service is required
Response from Property: We are sorry to have brought you an unpleasant stay experience, There must have been some misunderstanding. But the hotel sincerely apologized once again. Your valuable opinion is the driving force for our improvement.
Guest User
Suite-Paradise Wing
Stayed in May 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on May 6, 2024
Very nice staff helped me with anything I needed nice pool area great view
Response from Property: Thank you for staying in our hotel and sharing your review. we so happy to hear you enjoyed our service, hope to see you again.
Ali
Deluxe Twin Room -Royal Wing 2 Single bed
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Nice staff and helfull
Response from Property: Thank you for your review. Hope to service you again.