Quest Preston

Quest Preston Reviews

Quest Preston

520 High St, Preston, AustraliaView Hotel Details
Quest Preston
Quest PrestonQuest PrestonQuest Preston
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1 night

Quest Preston Guest Reviews

4.4/5
Very Good
66 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(66)
Positive reviews(63)
Reviews with photos/video(1)
Negative reviews(3)
Guest User
Two Bedroom Apartment
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Was a lovely place to stay. Will definitely stay there again when visiting Melbourne. Clean , staff were lovely , security parking . Easy access to local coffee shops. Highly Recommended
Response from Property: Thank you so much for the great feedback!
Guest User
Two Bedroom Apartment
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
great service, friendly and silent neighbourhood. perfect for family trip
Response from Property: Thank you for the great feedback. We hope to see you again soon!
Mussa
Studio
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Everything was perfect
Response from Property: Thank you so much for the review Mussa!
Guest User
Studio
Stayed in Oct 2022
Solo travellers
1 review
1.5/5
Posted on Nov 25, 2022
I went for a break from home… 2 nights to get out of my house for the first time in 2 years. I was told there was no room cleaning service available on check in day. Then the room wasn’t serviced the second day. I couldn’t get into the room the 2nd day… there was a fault with the door that couldn’t be fixed. I wasn’t offered another room. After 45 minutes of back and fro’ing, I ended up just going home. I’ve never been so disappointed in my life. There was no care or concern or empathy offered by the staff. I’ve never experienced this at other quest appartments. It wasn’t worth the $400
Response from Property: Dear Guest,Please feel free to contact the property directly to discuss further as we have no record of the above mentioned occurring. thank you
Brenda123
Two Bedroom Apartment
Stayed in Oct 2022
Couples
26 review
4.0/5
Very Good
Posted on Oct 16, 2022
Front apartments are noisy as you can hear cars and people on the street. They need to spend money on better noise reduction and insulation. Room was nice and staff were friendly.
Response from Property: Thank you for your feedback. We are so glad to hear that the room was nice and the staff were friendly. Quest Preston does have a great team!Apologies that you were disturbed by noise from the street. We do have apartments located on the sides and back of the hotel that don't face High Street. Please make sure to request one on your next stay. The team would be happy to make sure the assign a quiet room for you. We look foward to being able to welcome you back again soon sometime. Kind regards,The QP Team
Guest User
Studio
Stayed in Oct 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Oct 30, 2023
The environment is very good. It's close to the supermarket and convenient for eating.
Original TextTranslated by Google
Response from Property: Thank you for your feedback on your recent stay. We appreciate you sharing your positive experience. We value your feedback and hope to have the pleasure of welcoming you back in the near future. If there is anything else we can assist you with, please do not hesitate to let us know.
Julia
Stayed in Mar 2024
Family
4.0/5
Very Good
Posted on Mar 29, 2024
Pretty average. Overpriced for what you get as studio apt is quite small. Lovely and clean. Comfy bed. Fluffy towels. Very odd lay out - designed for someone who is 2m tall as tv, microwave and kitchen cupboards are really high. Had to stand on a chair to get things out of cupboards and I’m average height! Don’t bother paying extra for parking as there is ample free parking on the street.
PRD
Stayed in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 4, 2024
The staff were extremely helpful and lovely. The accommodation was modern, clean and functional. We thoroughly enjoyed our stay and wouldn't hesitate to recommend and stay again.
Judith
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 2, 2024
Have stayed many times in different rooms. Always clean and check in is efficient. Parking fees seem to differ! I was charged $30 for Two nights when in the past only $10 a night has been charged. Haven’t ever stayed longer than 3 nights in a row. I was told the $10 fee only applies to stays of 7 nights or more. Other than that, all good.
Wendy
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 26, 2024
The Balcony Room was lovely and worth the extra Just felt more spacious and relaxing. The staff were very accommodating with a one or 2 special requests (late check out for example). Car Parking was brilliant and secure. Highly Recommend a stay here
Shayne
Stayed in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 24, 2024
For some reason our room was downsized as we booked a 1br but bathrooms were to small for my wifes walker as she needs that..so eventually we ended up getting a 2br..we loved the room..once again very clean, roomy, had a balcony which was nice to sit out on and watch the sunset..the lady who was at front counter was very helpful n patient not only trying to find us a room but also to fix the tv..thank you..
M
Stayed in Dec 2023
Couples
4.0/5
Very Good
Posted on Dec 13, 2023
Clean room, comfortable bed, great shower, nice ensuite. Under car parking, is an extra. Should have proper coffee machine, only plunger coffee bags 😝.
Shayne
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 2, 2023
We had a 1 bdrm apartment..it was FANTASTIC..super spacious rooms including bathroom..very clean..we had our own yard..absolutely loved it..will be definitely coming back
Stephanie
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 27, 2023
3 of us enjoyed the 2 bedroom, 2 bathroom apartment which was spacious, clean and comfortable. The staff were very friendly and helpful. The hotel is close to plenty of restaurants and cafes too. It’s also very close to the wonderful Preston Markets which is great for fresh delicious foods, fruits and vegetables
John
Stayed in Nov 2023
Business travellers
5.0/5
Outstanding
Posted on Nov 2, 2023
Great room great service as always. The property is well apponted clean and well maintained. Quiet and relaxing after a hard days work