To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(119)
Positive reviews(19)
Reviews with photos/video(7)
Great service(8)
Great location(7)
Clean and tidy(5)
Nuanfengwo
One-Bedroom Apartment
Stayed in Aug 2026
Solo traveller
10 reviews
9.7/10
Amazing
Posted on Sep 12, 2026
The room was spacious and the kitchen was great, though I didn't use it much. The staff were very enthusiastic and parking was convenient. It's not far from the city center, making it good value for money.
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Response from Property: Thank you for the great review!
Guest User
One-Bedroom Apartment
Stayed in Jun 2026
Couple
2 reviews
10/10
Outstanding
Posted on Jul 19, 2026
The place was clean, the staff were very friendly attentive. And they went out of their way to make out stay absolutely wonderful.
We love staying there every time I’m down there
It’s close to Preston market and walking to some beautiful restaurants
Response from Property: Dear Guest,Thank you for your thoughtful review and for choosing Quest Preston. We are pleased to hear that you found the apartment clean and that our team delivered friendly, attentive service throughout your stay. It is also wonderful to know that our staff made an effort to ensure your visit was truly enjoyable.We appreciate your comments about our convenient location as well, with easy access to Preston Market and a variety of restaurants within walking distance. Your continued support means a great deal to us, and we look forward to welcoming you back on your next visit.
Guest User
One-Bedroom Apartment
Stayed in Nov 2025
Family
6 reviews
10/10
Outstanding
Posted on Dec 30, 2025
Very nice, good location. Receptionist was nice and helpful! Luckily she (a Thai lady) assisted me to reserve a Carpark space.
Response from Property: Thank you for your lovely feedback. We’re so pleased you enjoyed the location and that our reception team looked after you. I’ll be sure to pass your kind words on — she’ll really appreciate it.We’re glad we could assist with securing the car park space for you as well.Hope to welcome you back again soon.
Guest User
Studio
Stayed in Mar 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Apr 18, 2026
Although only a short stay it was all excellent. The only issue I had was when I rang the phone landline for prior checkin and rec'd s msg that the number in the country i was ringing wasn't available, and I was on Coburg.
Response from Property: Thank you for the review. Apologies, if you had issues calling the main number. We are not sure what happened, there but seems to be back to normal. We hope to see you again soon!
Guest User
One-Bedroom Apartment
Stayed in Jan 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 19, 2026
Question Preston can’t be faulted, amazing location and amazing staff and hotel
Response from Property: Thank you so much for the great review. We appreciate your support of Quest Preston and hope to see you again soon.
Guest User
Three-Bedroom Apartment
Stayed in Aug 2025
Family
2 reviews
10/10
Outstanding
Posted on Sep 21, 2025
Wonderful stay at the Quest Preston. Jasmine welcomed us and gave us an 11am check out, which we were very grateful for after a family gathering which ran very late. The apartment was clean, the bed was super comfy, the tea, coffee, hot chocolate and Tim Tams were greatly appreciated. Thank you very much. We will most definitely be back, thank you so much 😍
Response from Property: Thank you so much for the great feedback. We look forward to welcoming you back again soon!
Guest User
One-Bedroom Apartment
Stayed in Jan 2025
Family
1 reviews
9.0/10
Great
Posted on Mar 4, 2025
Staff are very nice, polite, warm, with smile on the face, sincerity, answer our questions with patience and kindness.
There are restaurants and supermarkets in the nearby.
Traffic is convenient as quite near to bus stops, tram, train stations.
The environment is quiet.
Response from Property: Thank you so much for the great feedback. We really appreciate it.
Guest User
Two Bedroom Apartment
Stayed in Mar 2024
Family
1 reviews
10/10
Outstanding
Posted on Apr 22, 2024
Was a lovely place to stay. Will definitely stay there again when visiting Melbourne. Clean , staff were lovely , security parking . Easy access to local coffee shops. Highly Recommended
Response from Property: Thank you so much for the great feedback!
Guest User
Studio
Stayed in May 2025
Business traveller
4 reviews
10/10
Outstanding
Posted on Jun 10, 2025
Excellent Hotel !
Response from Property: Thank you so much Tin!
Guest User
One-Bedroom Apartment
Stayed in Jul 2024
Business traveller
1 reviews
9.0/10
Great
Posted on Sep 1, 2024
Nice, clean and tidy rooms.
Friendly staff.
Response from Property: We appreciate your feedback! Thank you
Guest User
Two Bedroom Apartment
Stayed in Jan 2024
Family
7 reviews
10/10
Outstanding
Posted on Feb 19, 2024
great service, friendly and silent neighbourhood.
perfect for family trip
Response from Property: Thank you for the great feedback. We hope to see you again soon!
Guest User
Studio
Stayed in May 2024
Solo traveller
37 reviews
10/10
Outstanding
Posted on Aug 28, 2024
Very friendly and helpful staff
Response from Property: Thank you for the great feedback!
Guest User
Studio
Stayed in May 2024
Couple
1 reviews
10/10
Outstanding
Posted on Jun 9, 2024
Everything was perfect
Response from Property: Thank you so much for the review Mussa!
SherryWhite
Studio
Stayed in Mar 2026
Couple
15 reviews
10/10
Outstanding
Posted on Apr 18, 2026
Hygiene: Clean and tidy
Environment: Beautiful environment, the terrace is a great place to sunbathe
You can even get Panda delivery! 😜
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Response from Property: Thank you for your review. We hope to see you again some time!
Huanyoutifeini
Studio
Stayed in Jan 2026
Couple
23 reviews
10/10
Outstanding
Posted on Mar 30, 2026
The hotel-style apartment doesn't have a 24-hour reception, but that doesn't affect your stay. It has kitchenware, perfect for travelers who want to cook. There's a large supermarket and buffet nearby. Personally, I think it's excellent value for money and definitely worth staying at!
The hotel isn't in the city center, it's in Melbourne's northern suburbs.
Original textTranslated by Google
Response from Property: Thank you so much for your great feedback. We hope to see you again soon!