Family-friendly Hotels in Puerto Plata

Everything was fine in the facilities, the problem was the penalty they charged me for being Dominican. You should charge everything for the same reservation and not have the awkward moment at check-in time.

The only problem is that I have to pay a fine of $100 for each room, because the hotel said it was an offer for American citizenship only... and the page told me that it was not because of the offer. .. I was stolen by the lifestyle tropical beach all-inclusive spa resort hotel chain Puerto Plata, do I need to do a lot of care redo?

Excellent hotel friendly staff ...... Recession Elvin an excellent deal

This is an older place, but very clean. Dawell was amazing and so very kind and helpful. When he was not there, his co-worker George was just as nice and friendly and helpful. The 2 of them made our week so much easier. The staff was very kind but not many spoke English and would have to get someone to help on most occasions. We did not like that the cruise ships came in every morning dropping off bus loads of people. We had to put towels on seats in the shade, or they were all gone, then they stayed at the swim up bar the whole day. When they left, the local Dominicans came in and did they same. Would I go there again, absolutely! The Japanese restaurant was delicious as was the Mexican.

Excellent preparation. The staff was very kind, friendly, helpful, the varieties of food were very nice and excellent, everything was very nice, the restaurant was very clean, the rooms were very clean, the entire pool, the warm water was the best for me.

I don’t even know where to begin, from the cleanliness to the food , and pool areas , to the beach and snack bars . Honestly deserves a 10/10. However I love most the Italian restaurant and most importantly the customer service of Justino. I’ll let the picture speak for itself. We deserve more Justino around the world .

The customer service experience and nightly entertainment is what sets it apart from other all inclusive resorts. The employees do not expect a tip (unlike jamaica). The staff all go above and beyond to make your stay / vacation a pleasant time. Special mention to Star & Sol whom do an amazing job facilitating the Kids club/ Delfi club. They have themed programming and activities for kids daily. The nightly entertainment was amazing. They had an Africa Show - it’s their rendition of Lion King with a love story. It’s great value this resort. Their sister resort next door Senator is upscale; however, I didn’t find the nightly entertainment as good.

Extremely Disappointing Stay – Not Worth the Money My experience at this resort was frustrating from start to finish. The resort frequently lost power—by frequent, I mean six times in one night and sporadically throughout the week. Even when the power was on, the air conditioning didn’t work, making the room unbearably hot and impossible to relax or sleep in. On our first night, I asked to be moved to a room with functioning AC, and the front desk clerk escorted us to another room—only to find the AC was broken there, too. He assured us we’d be upgraded to a better room the next day. We spent a sleepless, uncomfortable night and returned to the front desk the next morning as instructed. What happened next left me speechless. They said we could move to the upgraded area with working AC—but only if we paid an additional $147 USD because it was a “remodeled room.” I asked how they could justify charging us more when working AC was supposed to be included in the original price. The clerk apologized, but insisted this was the only solution. Reluctantly, we paid the fee, but the new room wasn’t much better. The bed had a deep sag on both sides, making it nearly impossible to get a decent night’s sleep. To make matters worse, the AC in this room stopped working on the final night of our stay. We weren’t the only ones dealing with this. After speaking with other guests and reading reviews, it became clear that AC problems are a common issue the resort is well aware of but hasn’t resolved. While the location and amenities might look appealing online, they don’t make up for the constant power outages, broken air conditioning, uncomfortable beds, and poor customer service. To top it all off, the food was mediocre at best. I left this vacation more exhausted than when I arrived. Save yourself the frustration and avoid this resort entirely.

Located in Puerto Plata (Playa Dorada), Blue JackTar is within a 5-minute drive of Playa Dorada Golf Course and Playa Dorada. This beach hotel is 2.3 mi (3.6 km) from Fun City and 4.6 mi (7.3 km) from Fort San Felipe.Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite with international cuisine at Green Jack, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the beach bar.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 78 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Located in Puerto Plata, Lifestyle Crown Residence Suites - All Inclusive is by the ocean, a 1-minute drive from Cofresi Beach and 6 minutes from Puerto Plata Cable Car. This all-inclusive property is 4.2 mi (6.7 km) from Amber Museum and 4.6 mi (7.3 km) from Fort San Felipe.Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, outdoor tennis courts, and a steam room. Additional amenities at this property include wireless internet access (surcharge), concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Brazilian cuisine at Rodizio, one of the property's 11 restaurants. Visit one of the 14 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 90 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water.